Emirates, First Floor, Gloucester Park, 95 Cromwell Road, London sw7 4dl

Dear Mr Foley

A free flight voucher and a chance to win a luxury Far East holiday

As someone who has flown Emirates in the past year, you will have experienced our outstanding service to the Middle East. But were you aware that Emirates also flies to an extensive network of major destinations all around the world?

By filling in the enclosed questionnaire, you'll be helping us with our research on your views as a business traveller, as well as providing an update for our database.This will ensure that we only send out information and offers that are relevant to you personally. To thank you for your time and effort we will send you a free flight voucher. You can use this to claim a free Economy ticket if you take a First or Business Class trip with Emirates before July this year

In addition we will be entering all respondees' names in a free prize draw, and the winner will receive a Business Class trip for two people including seven nights' luxury hotel accommodation in a choice of three exotic locations - Hong Kong, Singapore, or Bangkok.

To qualify for your free voucher and enter the prize draw, please ensure your completed questionnaire reaches us by 22 January.

You'll find full details in the enclosed leaflet. I do hope you find the information in it interesting and that you take advantage of our free flight offer - and I wish you the best of luck with our prize draw.The winner will be notified by 5 March. Most of all, J hope we will be welcoming you once more on board an Emirates flight.

Yours sincerely Vic Sheppard Sales Manager - UK & Ireland

Answer these questions. 1. What is the purpose of the letter? 2. What incentive is the company offering if you fill in the questionnaire? 3. What condition is attached to, the offer? 4. Why do companies run this type of promotion?

There are a number of countable and uncountable nouns in the letter. Countable nouns can have a plural form; they can be used with a or an (an office, two offices). Uncountable nouns do not have a plural form.

Which of these nouns from the letter are countable? Which are uncountable?

Research location

Questionnaire network

Accommodation information

Correct the mistakes in the use of countable and uncountable nouns below.

Alpha Airlines flies to an extensive network of major destinations. We need informations from you. Help us with our researches by filling in two questionnaires and you will be entered into a prize draw for a trip for two people including seven nights' luxury hotel accommodations in one of three exotic locations.

312. Ships and boats. Where would you be likely to see the following ships or boats?

	river	canal	lake	sea	ocean	harbour	underwater
a barge
a cargo boat
a ferry
a liner
a rowing boat
a submarine
an oil tanker
a yacht

313. SHIPS AND BOATS.

Choose the correct answer.

1. The river is so .......... here that you cannot use even a little boat.

a) flat b) narrow

c) shallow d) straight

2. In spite of the storm, the Captain ............ the ship safely into port.

a) directed b) drove

c) managed d) steered

3. There was a toy boat floating on the ............ of the water.

a) bottom b) flat c) surface d) upper

4. He stood on the ........... of the river, looking down into the water.

a) bank b) beach c) border d) coast

5. Hold on ........... to your lifebelt, otherwise you'll sink.

a) firm b) steady c) strong d) tight

6. There was a terrible storm at sea last night and one of the boats ............. .

a) dived b) drowned c) floated d) sank

7. The route into the harbour was marked by a line of ............. .

a) buoys b) compasses c) lightships d) signposts

8. There were a number of fishing boats ............... in the harbour.

a) attached b) fixed c) moored d) roped

9. We're going to ............ a cruise on the river next weekend.

a) go b) sail c) take d) travel

10. The crew ............ the sinking ship as fast as they could.

a) abandoned b) escaped c) quit d) surrendered

11. Keep .........! Don't panic! You will soon be rescued!

a) brave b) calm c) firm d) happy

12. We have been unable to make .......... with the ship by radio for the last two days.

a) communication b) connection c) contact d) link

13. The old sailor ............. away at his pipe, surrounded by a cloud of tobacco smoke.

a) blew b) gasped c) puffed d) snorted

314. SHIPS AND BOATS. What are the following ships or boats usually used for?

1. a barge 2 a cargo boat

3. a ferry 4. a liner

5. a rowing boat 6. a submarine

7. a tanker 8. a yacht