9.Employment
Employment is a contract between two parties, one being the employer and the other being the employee. An employee may be defined as:
"A person in the service of another under any contract of hire, express or implied, oral or written, where the employer has the power or right to control and direct the employee in the material details of how the work is to be performed."
An employee contributes labor and expertise to an endeavor of an employer and is usually hired to perform specific duties which are packaged into a job. In most modern economies, the term "employee" refers to a specific defined relationship between an individual and a corporation, which differs from those of customer or client. An employer's level of power over its workers is dependent upon numerous factors, the most influential being the nature of the contractual relationship between the two. This relationship is affected by three significant factors: interests, control and motivation. It is generally considered the employers' responsibility to manage and balance these factors in a way that enables a harmonious and productive working relationship. Characteristics of the Ideal Employee : Dependability, Honesty & Integrity, Positive, Proactive Attitude, Willing to Work, Uses Down Time Productively
8.ways of communication
Communication is the activity of conveying information. The procedure of communication is dynamic concept and not a stationary. It takes presence of mind and courage to face people with the power to prove what we want to convey through communication. A communication can be said successful only if we are able to convince people for whatever we wanted to convey. Depending on the environment and circumstances the effectiveness of speech changes.
Following are some of the points which should be taken into consideration for making the communication effective:
Speaking through eyes The first thing that a good speaker does is first looks at the audience and takes a pause before beginning his speech. This helps to create good impression on the audience. Throughout the speech speaker should have maintain eye contact with the audience. So if the speaker doesn't maintain eye contact with the listeners they will feel that they are being ignored and it is quite likely that they also ignore whatever he is trying to convey.
Voice level One more important thing while communicating is the level of voice that is he must be clear and audible to audience.
Facial expressions Face is mirror of an individual's personality. Facial expressions reveal what thoughts are running through a persons mind.
Postures The body movements while speaking must coordinate with your convincing power. They must be such that they add to the things which are more effectively caught visually than verbally.
Dress Sense The clothing plays an important role in presenting ourselves to society. The people who wear dress suitable to their body structure look attractive. A person's physical appearance and dress creates a definite impact on the communication process.
7.What is marketing?
Marketing includes all the business activities connected with the movement of goods and services from producers to consumers. Sometimes it is called distribution. On the one hand, marketing is made up of such activities as transporting, storing and selling goods and, on the other hand, a series of decisions you make during the process of moving goods from producer to user. Marketing operations include product planning, buying, storage, pricing, promotion, selling, credit, traffic and marketing research. The ability to recognize early trends is very important. Producers must know why, where, for what purpose the consumers buy. Market research helps the producer to predict what the people will want. And through advertising he attempts to influence the customer to buy. Marketing operations are very expensive. They take up more than half of the consumer’s dollar. The trend in the USA has been to high mass consumption. The construction of good shopping centres has made goods available to consumers. It provided a wide range of merchandise and plenty of parking facilities.
4.bussiness trip
A business trip or official trip is a travel/journey caused by business necessities.
The place of employment is left temporarily, e.g.
to visit customers, suppliers or a trade fair
to visit another location the company has, e.g. for support or reporting to the headquarter
to participate in congresses or seminars
for further education
for excursions for research, scientific campaigns
for teachers to participate in study trips, school or exploratory trips
for work in civil engineering, construction, geology, etc.
Business trips have to be approved by the employer, who usually meets the costs. The traveling expenses can be calculated in detail or by a lump sum, depending on the average expense of the travel country.