seminar_zan_po_m_k-1

Across countries and cultures (language, culture, customs and etiquette)

Lessons 1-2

ASIA

1. China (facts and statistics, language, society and culture, Confucianism, collectivism vs. individualism, non-verbal communication).

2. China (etiquette: gift giving etiquette, dining etiquette; business etiquette and protocol in China: relationships and communication, business meeting etiquette, business negotiation, business cards).

3. India (facts and statistics, language, society and culture: hierarchy, the role of the family).

4. India (etiquette: gift giving etiquette, dining etiquette, meeting etiquette, naming conventions; business etiquette and protocol in India: relationships and communication, business negotiation, dress etiquette, titles, business cards).

5. Turkey (facts and statistics, language, society and culture: Islam, etiquette and customs).

6. Turkey (business etiquette and protocol: relationships and communication, business meeting etiquette, business negotiation, dress etiquette, naming conventions, business cards).

AFRICA

1. Egypt (facts and statistics, language, society and culture: Islam, family values, Egyptian honor, social class).

2. Egypt (etiquette and customs: gift giving etiquette, dining etiquette; business etiquette and protocol in Egypt: relationships and communication, business meeting etiquette, business negotiation, business cards).

3. South Africa (facts and statistics, languages, society and culture: the family, the rural/urban dichotomy).

4. South Africa (etiquette and customs: gift giving etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business meeting etiquette, business negotiation, dress etiquette).

Lessons 3-4

Europe

1. Austria (facts and statistics, language, society and culture: the family values, home, conservatism, appearances matter).

2. Austria (etiquette and customs: meeting etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business meeting etiquette, business negotiation, business cards).

3. Finland (facts and statistics, language, society and culture: Finnish egalitarianism, Finnish behavior, and sauna).

4. Finland (etiquette and customs: meeting etiquette, gift giving etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business meeting etiquette, dress etiquette, business cards).

5. France (facts and statistics, language, society and culture: cuisine, the family values, and relationships – public vs. private).

6. France (etiquette and customs: meeting etiquette, gift giving etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business meeting etiquette, business negotiation, dress etiquette, business cards).

7. Germany (facts and statistics, languages, society and culture: a planning culture, the German home).

8. Germany (etiquette and customs: meeting etiquette, gift giving etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business meeting etiquette, business negotiation, dress etiquette).

9. Great Britain (facts and statistics, customs, acceptable behavior, visiting people in their house).

10. Great Britain (greeting etiquette: the handshake, the kiss, formal greeting, eating etiquette, cultural diversity, business, communication styles, business meetings, titles, business cards, business gifts, behavior).

11. Russia (facts and statistics, language, society and culture: the Russian family, communal mentality).

12. Russia (etiquette and customs: meeting etiquette, naming conventions, gift giving etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business negotiating, dress etiquette, business cards).

Lessons 5-6

North and South America

1. Brazil (facts and statistics, language, society and culture: Brazilian diversity, family values, Brazilian class system).

2. Brazil (etiquette and customs: meeting etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business negotiating, business meeting etiquette, dress etiquette, business cards).

3. Mexico (facts and statistics, language, society and culture: family values, hierarchical society, “Machismo”).

4. Mexico (etiquette and customs: meeting etiquette, gift giving etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business negotiating, business meeting etiquette, dress etiquette, business cards).

5. The USA (facts and statistics, etiquette, punctuality, meeting people, body language, conversations, initiations, at the table, behaviors to respect, alcohol, food and cuisine, appearance, behavior, communications, doing business).

East Asia and Australasia

1. Australia (facts and statistics, languages, society and culture: Aussie modesty, mates, a multi-cultural society).

2. Australia (etiquette and customs: meeting etiquette, gift giving etiquette, dining etiquette; business etiquette and customs: relationships and communication, negotiating and decision-making, business meeting etiquette, dress etiquette, business cards).

3. New Zealand (facts and statistics, language, Kiwi Demeanor, environmentalism, egalitarianism).

4. New Zealand (etiquette and customs: meeting and greeting, gift giving etiquette, dining etiquette; business etiquette and customs: relationships and communication, business meeting etiquette, negotiations).

5. Japan (facts and statistics, language, society and culture: the Japanese and face, harmony in Japanese society, Japanese non-verbal communication, and Japanese hierarchy).

6. Japan (etiquette and customs: meeting etiquette, gift giving etiquette, dining etiquette; business etiquette and protocol: understanding of foreign ways, relationships and communication, business meeting etiquette, negotiations, dress etiquette, business cards).

7. South Korea (facts and statistics, language, society and culture: family values, Confucianism, Korean ancestors, the Concept of Kibun).

8. South Korea (etiquette and customs: meeting etiquette, gift giving etiquette, dining etiquette; business etiquette and protocol: relationships and communication, business meeting etiquette, dress etiquette, business cards).