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Unit6. Orders, dealing with problems. Lesson 1. Orders.

  1. Vocabulary :

    1. A quote for –ссылаься на

    2. To confirm

    3. In stock

    4.  Within one week

    5. Additional charge – дополнительные расходы

    6. Discount applies

    7. State a delivery time

  2. Learn the words in the context p.51

  3. Fill in the gaps in the letter p/52

  4. Learn the additional vocabulary from letters:

    1. Removal of existing furniture

    2. Assembly of (new furniture)

    3. Disposal of – передача чего-л.

    4. Dispatch (formal) = to send – посылать, отправлять

    5. Urgent

    6. Extra large

    7. A repeat order –повторный заказ

    8. A firm delivery date

    9. Pcs – pieces

    10. To estimate

    11. Purchasing assistant – продавец, консультант

  5. Students write letters: requesting a quote, placing a first order, a reply, placing a repeat order.

  6. Look at notes p.53: Learn the additional vocabulary:

    1. Price for

    2. Change/cancel/confirm the order

    3. To order again

    4. To re-order

    5. Free of charge

    6. It’s included in the price

    7. A fixed charge

    8. Out of stock - отсутствующий (на складе), не имеющийся в наличии на складе (на руках) ; проданный, распроданный

    9. Currently

    10. Previous order

    11. Recent/up-to-date catalogue

    12. Delivery time

    13. To take delivery of

  7. Do exercises p.58-60

Unit 6. Orders, dealing with problems.

Lesson 2. Dealing with problems 1.

  1. Vocabulary :

    1. To meet the agreed schedule

    2. Schedule is guaranteed

    3. To receive a message

    4. Inconvinient

    5. Supplier

    6. To have problems

Look for the context p.51

  1. Fill in the gaps. Letters p.54

    1. To experience difficulties

    2. To fall behind schedule – опаздывать с оплатой (по расписанию0

    3. To assure

    4. On unpacking the boxes

    5. Many of the cases are damaged

    6. Extremely

    7. Replacement

    8. Courier – ['kurıə] курьер, посыльный

    9. Regular packer – постоянный изготовитель

    10. To accept apologies

    11. Our service was below our usual standard.

    12. Delivery of a consignment

    13. Ref. (reference - number)

  2. Write letters: student A – problems with a schedule; student B – reply; student B – damaged goods, student a – a reply.

  3. Additional vocabulary from the notes p.55:

    1. To miss the deadline

    2. To delay

    3. To need immediately

    4. It’s my fault

    5. Sort out

    6. By express

    7. By return

    8. A staff shortage

Unit6. Orders, dealing with problems.

Lesson 3. Dealing with problems 2.

  1. Vocabulary:

    1. To receive order

    2. Could you let us know what is happening?

Look for context p.51

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