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14. Make up your own Letter of Order, Acknowledgement and Refusal of Order:

15. Are the sentences true or false? Correct the false ones:

1. While establishing prices there can’t be any discounts.

2. The firm’s offer includes special conditions.

3. The company sends the inquiry letter when it’s necessary to receive information about prices of goods.

4. An order form is not attached to the inquiry letter.

5. An order acknowledgement is signed by a buyer.

16. Find in the texts the synonyms for the following words and expressions:

Publicity

cost

to demand

to be satisfied

to insert

particularly

essential

supplementary

confirmation

inclose

salesman

minute

17. In the list below find a definition for the given words:

A

B

1. business

a. an announcement in a newspaper, on television, on the Internet that is designed to persuade people to buy a product or service

2. advertisement

b. to send something such as a document with a letter

3. description

c. able to be obtained, taken, or used

4. discount

d. the work of buying or selling products or service

5. to enclose

e. immediate or quick

6. available

f. a statement about what something or someone is like

7. look forward to

g. including many small facts or aspects

8. prompt

h. a reduction in the price of something

9. detailed

i. to feel happy and excited about something that is going to happen

18. Complete the sentences with the words from the texts and letters:

1. It’s necessary to give the correct __________ of the goods with their pictures and samples.

2. We are of course very ________ with your range of vehicles.

3. I ________ a detailed quotation, specifications and delivery terms.

4. Our company specializes in _________ computers in Ukraine.

5. We would like to get in _______ with manufacturers.

6. Your _________ answer would be appreciated.

7. If your equipment meets our __________, we’ll be able to place a larger order for your equipment.

8. The price covers packing and transportation _________.

9. We ask you to consider our __________ once more and let us know if we can expect your order.

19. Match the terms in column a with the equivalent terms in column b and learn them by heart.

A

B

Russian

Ukrainian

1. proposal

a. покупатель

покупець

2. seller

b. сопроводительное письмо

супровідний лист

3. buyer

c. ассортимент

асортимент

4. order acknowledgement

d. продавец

продавець

5. covering letter

e. транспортные расходы

транспортні витрати

6. order copy

f. замена товару

заміна товару

7. to refuse the order

g. скидки

знижки

8. substitute

h. отказываться от заказа

відмовитися від замовлення

9. discounts

i. предложение

пропозиція

10. samples

j. образцы

зразки

11. range

k. условия оплаты

умови оплати

12. terms of delivery

l. подтверждение заказа

підтвердження замовлення

13. terms of payment

m. условия поставки

умови поставки

14. transportation costs

n. копия заказа

копія замовлення