II. Writing and planning

When carrying out the assignments in this part of the paper use the checklists..

You are working for Diana Cosmetics as a Personnel Manager. There are 1,000 workers on payroll, among whom there are: 165 women under 21, 233 women from 21 to 30, 151 women from 31 to 40, 180 women over 40; 135 men from 21 to 30. You are concerned about absenteeism at the factory. You know that a lot of the problem stems from the routine and repetitive nature of the job. You have made the research the results of which persuaded the Managing Director to pay workers good attendance bonuses and they can collect an extra $20 in their pay packet whenever they go through a month without being absent or late. He has also introduced a system of job rotation whereby people regularly change from one job to another on a weekly basis. The workers are also offered flexible working hours so that staff can choose which hours they want to work between 8am and 6.30pm so long as they put in a total of 35 hours a week. The Managing Director asked you to write a memo to the staff to inform about those changes, to explain their necessity and to convince the workers to gain benefit both to themselves and to the company.

1. Write a pre-analysis for this memo. Account for your decisions.

2. Devise a text model using at least two embedded structures. Select the relevant information from the above. You may add information as well, if you consider it necessary.

Version 2

I. Communication model

Read the letter printed below and comment on the way the four aspects of the message have been handled. Make sure that you give appropriate quotes from the text to substantiate your answer.

LITEX and Co.Ltd

Green Mills, Emsley; Bridford

tel. 086 304 4104 +++ Telex 589324

S.B.M. INDUSTRIELLE

153, bd Herriot

LYON 3

France

8th October 2011

Dear Sirs

Re the order No 1522 we are happy to confirm that this has just been delivered and we are awfully sorry to say that the quality of some items is not up to your usual standard. We can’t help but be very disappointed.

Our company can’t afford itself dealing with such partners who let us down like that. It would be very kind of you if you can retail these goods but only at a lower price. You must allow us a supplementary discount of 10% on items 2041/3/4/5 or take them back. Otherwise we shall find the way to make you follow the contractual obligations.

We would also like you to consider the possibility of changing the packing of goods which are due by the end of the month according our order No 1677. We‘d prefer wooden boxes to carton ones. Please inform us about your decision asap.

We would appreciate your prompt answer and hope that this small incident will not spoil our long friendly and business relations.

Best regards,

J.Johnson,

chief of marketing dept

LITEX and Co Ltd.

II. Writing and planning

When carrying out the assignments in this part of the paper use the checklists..

Our University administration is discussing the introduction of free attendance of all lectures. Those in favour claim that senior students are experienced enough to work independently, find and analyze the study materials needed. All they need are teachers consultations and practicals. This system of attendance proves to be effective in many foreign universities. Moreover, it’ll help the lecturers individualize the training process. The students will get the possibility to plan their own working time to avoid overloading. But before coming to a decision the administration asked students to write about their personal opinion on the subject.

1. Write a pre-analysis for this memo. Account for your decisions.

2. Devise a text model using at least two embedded structures. Select the relevant information from the above. You may add information as well, if you consider it necessary.