First_Certificate_Organiser

Here are some

examples

you think of any

more?

Dear Mr/Ms/Miss Jones

Yours sincerely

.------.--.----...--.

------- . ---- . --- ..---.-----------

Answering an -advertisement

in the current

issue of

(Gardening

Weekly.)

With reference

to your advert

in the July issue of (Classic Cars.)

advertisClTIent

I havc read your

Bike is available in black,

white

In your advertisement you -state that the Everest Mountain

and silver. Could

you confirm

that silver is currently

in stock?

Referring to a Jetter

(December

-3rd) giving me information

about (the Safelight

.)

Thank you for your letter of

Confirming details

.

.. 1 would

I am writing to confirm

my

telephone order

or this 111orning

I enclose my

credit card details.

of Butterflies of Brazil)

and

double room) for (three)

I would like

to confirm my booking of (one

18th).

- July), and leaving

-on (Sunday

(Thursday 15th

like

to order (one copy

nights, arriving

on

Thanking

again for all

your help.

Thank you once

our car broke

down.)

I would like

to thank you

for (the help you gave us when

such an enjoyable experience.)

Thank you for (making our holiday in York

-._----._,_._- ..

Complaining

about

I am writing to complain

organisation.)

RT170

(Last week I brought an

like to return

it for a full refund

would arrange

to collect it from

(the very poor

service I

received in the Leeds branch

from your shop in Reading.) It is not

working and

I

.

As I live some distance away, I would be obliged

if

the above address.

Endings

I hope you will give this matter

I look forward

to hearing from

your immediate

attention

you as soon as possible.

STUDY TIP ._

If possible,

look

at advertisements

in

~

.;, r'" .,;. "'i'_-.;..

newspa.pers.

Use the information

to write letters

of

'.

wrong and write letters of complaint

British

or American magazines

and

enquiry.

Think

about what could

go