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page 185

8.1.5.3 - Causes Trees

• Causes trees can be used to focus on controlling error situations.

Incomplete testing results in failure in low pressure environment

Mechanical

Failure of

GYROS

DESIGN

navigation system control not suitable for impact effects during docking

Loss of orientation through impact

MOTION ERROR

miscommunication of mission sequence lead to an unexpected motion

Improper flight plan

MISSION PLANNING

• Note Ishikawa/fishbone diagrams used in quality control are useful here, as well as Pareto diagrams for selecting problems for elimination.

8.1.6 Error Sources

Humans are very flexible, and are capable of adapting to many diverse situations. On the other hand this creates the ability to make mistakes.

An estimate of human error rates, for trained operators was made available for nuclear power plant operation [Rasmussen et. al., 1987, pg. 136],

 

DESCRIPTION

RATE

 

 

 

 

 

Operator selects a safeguard switch (with an additional step such as a key) when

0.0001

 

 

a non-safeguard switch should be selected.

 

 

 

 

 

 

 

Wrong switch selection through label misreading

0.003

 

 

 

 

 

 

Fatigue induced mistakes

0.01

 

 

 

 

 

page 186

• Another table of human error estimates is given below. [Leveson, 1995, pg.353]

 

 

 

ACTIVITY

 

RATE

 

 

 

 

 

 

omission of control action when no status display present. For example, the

 

0.01

 

pilot tests landing gear, but there is no landing gear down indicator, and the

 

 

 

pilot neglects to retract it.

 

 

 

items are neglected because they occur midway through a long procedure list,

 

0.003

 

as opposed to the end. For example, On a list of 100 prelaunch steps, the

 

 

 

step to retract a gantry is missed.

 

 

 

operational mistake. For example, an operator that is fully familiar with a sys-

 

0.03

 

tem misreads a label and actuates the wrong switch.

 

 

 

simple mathematical mistakes. For example, a simple addition or flow values.

 

0.03

 

inspection or monitoring error. For example, the first operator has made a mis-

 

0.1

 

take, and it is not observed during checking.

 

 

 

change of personnel without information exchange. For example, as control

 

0.1

 

crews change, abnormal settings in the controls are not noticed.

 

 

 

 

 

 

• A list of generic hazards for the space shuttle was found in [Leveson, 1995, pg. 297],

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