Landmark Intermediate Students Book

Exploring words

Telephone language; say, speak, tell; adjectives

1a Have you ever heard an unusual or amusing answerphone message in your own language or in English? Tell your partner.

3The verbs speak, say and tell have similar meanings but are used with different nouns.

Example

She can speak three languages. (NOT say or tell)

a Which verbs, say, speak or tell, go with these expressions?

someone’s fortune goodbye to someone

b 8.7 You are going to listen to five answerphone messages. Which words or phrases mean:

1the noise after which the caller speaks (two words)?

2put the phone down?

3make a return phone call (two expressions)?

4another name for an answerphone?

5say and record words you want the other person to hear?

bComplete these questions with the correct form of say, speak or tell, then discuss the questions with a partner.

4Complete these sentences with one of the adjectives from the list.

mobile public quiet small

cCompare answers with a partner, then check with Tapescript 8.7 on p.146.

dWork with a partner. Make up your own answerphone message.

2Complete these sentences with the correct part of one of these ‘telephone’ phrasal verbs. If there is a pronoun in brackets, put it in the right place.

eIn the middle of our conversation we quite suddenly. (Use the passive.)

fHe’s in the office somewhere. Can you just

while I try to find him?

aParking is expensive, so I go to work by transport.

bTheir house was flooded, so they’re living in a home now.

cYou’ll have to speak a bit louder. You’ve got a very

twenty employees.

Writing

E-mails

Read

1Read e-mails 1–3. Which one is a reply? a reminder? a request?

Read

Read a and b. You are going to write two e-mail replies.

Hi,

Someone’s just given me your e-mail address, so I thought I’d get in touch. Hope you don’t mind. I’d love to hear what you’ve been up to. I was working it out – it must be nearly 3 years since we last saw each other. I’m travelling around a lot so it’s best to e-mail me.

Luv Charlie

Seen something interesting on TV or the Net, read something in a newspaper, magazine?

If so we want to hear from you. Contact Mediabest with your info. If we print it, you’ll get a bottle of Champagne. Write to:

fe@mediabest.co.uk

you write, think about these points.

–how formal or informal should each e-mail be?

–what information do you want to include?

–how much do you need to write?

2Now work with a partner. How many mistakes can you find in 3? Why do you think the writer has made these mistakes and why hasn’t she corrected them?

1Write your replies.

2Exchange e-mails with a partner.

3Read each other’s replies. Are the content and style appropriate? Suggest one or two improvements, then discuss your ideas with your partner.

4Write an improved version of one of your replies.

Reminder

•Present factual details in the right way.

•Choose a suitable style.

•Don’t use unnecessary language.

Language in action

On the telephone

Introduction

1Read these advertisements.

a What is being advertised in each case? b Which advertisement do you find

more interesting?

Mediterranean holidays

Leave the 20th Century behind and discover delightful villages and quiet beaches with our exclusive selection.

Hotel, self-catering and do-it-yourself packages. Call now for more details phone 473985

ORIGINAL

DAILY NEWSPAPERS

1850–2000

To celebrate birthdates and other occasions

Pay by credit card

Details from Olden Days News

Tel. 4532621

2 a 8.8 Now listen to five people telephoning the two organizations. What happens in the third conversation? What do the callers want in the other conversations?

bListen again. This time note down some of the telephone language the speakers use under these headings:

•expressions used by the callers

•expressions used by the person answering the calls.

cAdd any other common telephone expressions you already know.

Pronunciation p.152

Practice

Work in pairs. You are going to take turns to phone each other to ask for information about two more advertisements. Sit back to back with your partner.

Student A Turn to p.155. Student B Turn to p.156.