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UNIT 4. EVALUATION, LEARNING AND IMPROVEMENT

Task 63. Read the text below and find:

a)ways to determine how effective the presentation was;

b)how participants’ questions can be useful to a presenter.

How well did your presentation go? That’s the bottom line. It’s important that you feel positive about the experience – “I think I did a good job” – and that you believe that the participants also felt positive about it – “and people seemed to react well.” But don’t stop there. After all, what really matters is what the participants got out of what you did and how it will affect what they do in the workplace. So you should focus on the essential question: How effective was my presentation? In some cases, the best way to determine the answer to that question is to facilitate a test of knowledge as a close to the meeting.

You can also judge your presentation by the types of questions participants asked. Here are some ways to look at the types of questions. If you finish and they have no questions, no matter how hard you prod, you need to ask yourself the following questions:

§Did I present the material in a way that caused the participants to really stretch their thinking to a higher level?

§Did I show that I was open to questions and comments?

§Was my presentation too long? Did I lose the group’s interest?

If you get several questions on one specific section of your presentation, you obviously need to revisit the content of that section and the way you presented that content:

§Was the content relevant and appropriate for their needs, experience, and understanding?

§Did I organize the information properly and present it clearly?

§Did I provide examples?

Sometimes you’ll get questions that will seem to be coming out of nowhere. They’re somewhat related to the topic of your presentation, but not related to anything you presented. Here are a couple of things to think about:

§Should I have answered these questions in the context of my presentation? Should I address them in future presentations on this topic?

§If the questions are not related to my presentation, was there a miscom-

munication of what I was going to present?

Sometimes, particularly with outside presentations, participants may expect you to answer certain questions – and you’re not aware of those ex- pectations. This is why it’s crucial to review the objectives of the presentation.

ДВНЗ “Українська академія банківської справи НБУ”

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