Tapescript 2 marie rings richard johnson

A: Beta Group. Good morning. Can I help you?

B: Yes, this is Marie Boulaigre from Hendrix. Could I speak

to Richard Johnson, please? A: Sorry I didn't catch your name. Could you speak up a bit

please? The line's bad. B: Yes, it's Marie Boulaigre. A: And where did you say you are ringing from? B: Hendrix.

A: OK, thank you. Putting you through ... I'm sorry, the line's busy at the moment. Do you want to leave a message?

B: Could you tell Richard that Marie Boulaigre from Hendrix called, that's H-e-n-d-r-i-x, and that I need to rearrange our meeting for Tuesday rather than the Monday as originally planned.

A: That's Tuesday the fifth, right?

B: Right. But if he needs to speak to me he can get me on 0207

395 6168. Extension 16. A: Sixteen. That's one six? B: That's it.

A: Can I read that back to you to make sure I've got everything? B: Of course.

A: Marie Boulaigre — B-U-0 ... Could you spell that for me? B: B-O-U-L-A-I-G-R-E.

A: B-O-U-L-A-I-G-R-E. OK, from Hendrix. You want to rearrange the meeting for Tuesday the fifth, and Richard can reach you on 0207 395 6168, extension 16.

B: That's it. Thanks very much. Bye.

A: Goodbye.