• Imagine that you are visiting Perth and you are asked to complete a survey. Answer the questions and pay attention to the vocabulary used in it. Heritage Perth Tourism Survey

1. Where do you normally reside?

2. How did you learn about Perth?

3. How much time do you plan to spend in Perth on this particular visit?

4. What do you plan to do during your visit to Perth?

5. Foe any extended visits to Perth, where do you pal to stay?

1. Bed and Breakfast

2. Campground

3. Cottage

4. Motel / Hotel

5. Resort

6. Approximately, what amount do you expect to spend during your visit?

7. Which amenities have you found lacking during your visit?

1. Access to information

2. Dining options

3. Directional signage

4. Friendliness / hosting

5. Grocery

6. Overnight accommodations

7. Parking

8. Public washrooms

9. Specialty shopping

10. Other

8. If you were to move to Perth, what would you be most interested in?

1. Business opportunities

2. Community services

3. Employment opportunities

4. Health Care

5. Housing Options

6. Retirement Planning

7. Recreational Facilities

8. Schools

9. List five negative and positive impacts of tourism you have met in Perth.

10. List what you feel are the top five reasons to visit Perth.

• Create a survey about your city. Train the questions with your partner.

• Here is an introduction to a questionnaire you have found in the airplane.

Dear Passenger:

We are pleased you have chosen to travel with us. In order to provide you with the best possible travel experience, we would like to know a little more about you and your impressions about our company. You can help us by taking a few moments to complete this questionnaire.

Thank you for your assistance.

• Create your own questions for the paper .

(ex. Were the drinks served in good time? How available were the attendants to pick your orders or answer your questions? Were the air-flight attendants courteous, friendly…)

UNIT VIII

At the hotel

1. What do you do when you first arrive at the hotel?

2. Who do you usually meet at the reception?

3. What do people do at the reception when they first arrive at the hotel?

4. Have you ever checked into a hotel?

5. What things do people usually take along when they travel?

6. What information do people usually fill into the form at the reception?

• Fill in the registration form about yourself.

Guest registration card

Home Address: Street: _____________________ City: _______________________ Zip code: ____________________ Nationality: __________________ Passport number: ______________ Company name: _______________ Company address: _____________ Car license number: ____________ Date of Arrival: _______________ Date of departure:______________

Method of payment: MasterCard American Express Visa card Cash Check Other Signature: ________ Date:____________

Mr Bean in Room 426

• Watch the video about Mr Bean and answer the questions:

http://www.youtube.com/watch?v=0zKeIhLOIOk

1. What does Mr. Bean want to do at the hotel reception?

2. What does the bellhop want from him?

3. What does he do with the switch when he gets into the room?

4. Who gets into the room first? Mr. Bean or the other guest.

5. What does he hear when he picks up the phone?

6. What was Mr. Bean doing before the bellhop knocked on his door?

7. Why does the bellhop clear his throat? What does he want?

8. What does Mr. Bean think? What does he offer him?

9. What device does Mr. Bean find on the TV? What is it used for?

10. Who comes out to the corridor and why?

11. What does Mr. Bean pretend to do?

12. What does he take out of his suitcase? Where does he put it? What happens?

13. What other things does he take out of his suitcase?

14. How does he get the picture on to the wall? What does he use?

15. Why can’t he find a place to put his towel?

16. How does he get into his neighbor’s bathroom?

17. Why can not his neighbor get into his bathroom?

Travel words

Hotel, reception, check in, fill a form, suitcase, bellhop (bellboy U.K), guest, elevator (lift U.K), forget, button, steering wheel, remote control, corridor, pretend, drawer, drill, switch, receptionist, tips, I.D card, Driver’s license, passport.

• Put the words above under the correct heading

Documents	Things & places in the building/bedroom/hotel	People/jobs	Things in the bedroom	Things we do

• Work in groups and create dialogues for the receptionist, Mr. Bean and the bellhop. What did they have to say that they didn’t say in the movie?