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  1. Task 1. Look through the text and say what is the main advantage of franchising. Can you think of any disadvantages?

  2. Task 2. Explain slogans of well-known franchises given in para.2.

  3. Task 3. To be credited with smth means

  4. a) to be given money from a bank;

  5. b) to be of a particular type or quality;

  6. c) to be responsible for doing smth, especially smth good. (para.3)

  7. Task 4. In what spheres of business do you think franchising will be most popular in future?

  8. Task 5. True or false?

  9. 1) A franchise is a formal permission given by a company to smb who wants to sell its goods or services in a particular area. (para.4)

  10. 2) The franchise agreement is of an idefinite duration. (para.4)

  11. 3) As a franchisee, you have to use the franchisor’s trademark and logo but you have freedom in determining your inner policies, for example concerning the dresscode. (para.5)

  12. 4) Dealerships and distributorships are two forms of franchising. (para.7)

  13. Business communication

  14. At the hotel

  15. Read the words and phrases below. Can you add anything else?

    1. To book, credit card, cash, lobby, a porter, baggage/luggage, reception, a receptionist, room service, tip, to check in, to check out, a single room, a twin bedroom, a double room, apartments, en suite bathroom, to fill in a registration form, B&B, self catering.

  16. Very often the word ‘en suite’is used instead of ‘room’.

  17. en suite[ˌɑːn'swiːt] – (French) as part of a set; forming a unit – суміжний e.g. a hotel room with bathroom en suite

  18. Single ensuite. This room has 1 single bed and accommodates 1 person.

  19. Double ensuite. This room has 1 double bed and accommodates 2 persons.

  20. Twin ensuite. This room has 2 separate beds and accommodates 2 persons.

  21. Ex.1. Match the pictures with the words from the box.

    1. reception, a single room, conference hall, apartments, a twin bedroom, restaurant, lobby, double bedroom

  22. 1. 2.

  23. 3. 4.

  24. 5. 6.

  25. 7. 8.

  26. Ex.2. When you are staying in a hotel in an English-speaking country, you're likely to hear some of these dialogues.

  1. In pairs read the following situations.