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7.7 Chapter Summary

255

tion. In urban areas a phone may be allocated to a given base station for phone calls but often “sees” the signal from base stations in neighbouring cells or of other companies. Trials have shown that using triangulation of signal strengths or angle of signal receipt can achieve the E911 requirements within urban areas and locate users to within about 45 m. However, while the targeted 45 m accuracy is useful for emergency services and some mobile services it is too poor for navigation.

Current global positioning systems can provide accuracy of around 10 m, which is suitable for distant environment navigation. However, because of the need for line-of-sight to satellites, GPS does not work indoors and receivers often have trouble in high-rise cities (where the buildings block sight of satellites and can cause confusing reflections of the signals). Furthermore, GPS receivers can take several minutes to calculate a location when first switched on—too long for emergency calls. Assisted-GPS technology allows higher accuracy than traditional GPS with less computation on the handset through the use of base-stations that know the paths of satellites over the near future and have clear view of the skies. AssistedGPS enabled mobile phones use the mobile network to get additional satellite information together with modified, and simpler, GPS hardware. This combination can consistently provide sub-10 m accuracy outdoors in cities and 40 m accuracy indoors. In the long-term, and complementing GPS, the European Union Galileo system is expected to have 30 satellites in place by 2008 improving the accuracy of GPS to about 1 m.

Independently of the mobile phone network, many companies within business areas of cities now have wireless ethernet (a.k.a. Wi-Fi or 802.11) installed to provide their employees with high speed wireless networking. If the location and identity of base stations are known in advance, this information can be used together with signal-strength, to provide highly accurate, e.g. sub-1 m, positioning within buildings equipped with wireless ethernet. While these networks are often private, the signals and identification information often leaks outside buildings into streets and public spaces. There are some initiatives looking at using these signals to provide location-aware services (e.g. Small et al. 2000) and the approach nicely complements GPS in busy urban areas due to the lack of sky visibility.

In the relatively near future, combinations of these technologies are likely to provide ubiquitous, relative cheap, and high accuracy location information that can be exploited for many mobile applications; in particular achieving the accuracy and reliability requirements for assisting visually impaired navigation.

7.7 Chapter Summary

The terms ‘orientation’, ‘mobility’ and ‘navigation’ were initially defined and discussed with respect to visually impaired people. Commonly used mobility aids, and the limitations of their use during navigation, are then examined. In order

256 7 Navigation AT: Context-aware Computing

to investigate those limitations more deeply, the next section describes the area of cognitive mapping which refers to the process by which individuals acquire, learn, develop, think about and store data relating to the everyday geographic environment, such as locations, attributes, and landmark orientations to navigate. This provided an insight into the cognitive maps of visually impaired people and how they are used to orientate and navigate. Information regarding the distant environment, which cannot be acquired from commonly used mobility aids, was found to be critical for independent mobility. This led to a review of technologies designed to support distant navigation, such as the use of GPS systems for navigating outdoors. Technologies used to transmit navigational information were also discussed. In the next section the area of context-aware computing is introduced as a way to combine technologies in order to deliver more useful and relevant information. While the capabilities of context-awareness offer a huge potential, there still remain unresolved technological and human issues, particularly the security and privacy of information regarding the user’s location. In order to illustrate how such human issues would be investigated, the next section describes test procedures involving end-users, the results of which are used to improve usability. A technological requirement, on the other hand, is to improve the accuracy and reliability of location-aware systems for assisting visually impaired navigation. This is the subject of the last section which describes how this might be achieved in light of recent advances in positioning technology.

7.7.1 Conclusions

This chapter initially introduced the principle of independent mobility, where visually impaired people are able to travel freely through the environment without feeling restricted to known routes or destinations. While traditional aids provide an important tool for the identification of obstacles in the immediate environment, these aids need to be complemented with systems that provide information regarding the distant environment if independent mobility is to be realised. Although location-aware systems have provided a valuable first step towards this principle, these systems need to be expanded in order to include more contextual detail of the traveller’s environment. Various methods and techniques, which are found in HCI and cognitive mapping research, can provide invaluable input to application developers who need to establish which user behaviours to support and what contextual information would be of use. Context-aware computing moves closer to this principle, where applications are able to sense, store, interpret, and manage large amounts of contextual detail in order to infer the user’s situation and activity. While future improvements in location precision technology and other technological advancements are paramount, the biggest hurdle perhaps will be the extent to which the human issues are addressed.

7.7 Chapter Summary

257

This is the key focus of our research and much of the user-centred ubiquitous community. We work closely with various organisations representing the needs of visually impaired people, and use them to recruit participants for our user studies. Our most recent study, discussed by Bradley and Dunlop (2004) involved testing a mock-up application that adjusts contextual information for:

People with different visual impairments, i.e. three groups consisting of people who have a central vision loss, a peripheral vision loss, or who are registered blind.

Different contextual environments, i.e. indoor vs outdoor.

Significant differences exist between these groups, and between indoor and outdoor environments. Our overall goal is to develop a design framework that will help application developers to include pertinent human issues in design in order to build more useful and relevant mobile context-aware services for visually impaired people.

Questions

Q.1 What are the limitations of traditional mobility aids?

Q.2 Describe the three main theories of how spatial information is encoded and discuss the factors that may influence this process.

Q.3 Which technologies can be used to provide distant navigation support to visually impaired people within indoor and outdoor environments? What are the constraints of each?

Q.4 What are the limitations of traditional user interfaces, and how could those limitations be addressed by context-aware computing?

Q.5 Describe how a context-aware application might infer a user’s task or situation. Illustrate your answer with a scenario.

Q.6 What are the capabilities of context-aware computing, and how have these capabilities been applied in practice?

Q.7 Discuss the issues surrounding how contextual information is acquired, stored, interpreted, and utilised. What are the design issues with respect to the user?

Q.8 What types of human-computer interaction approaches and cognitive mapping methods exist? Describe the benefits and limitations of each.

Q.9 Discuss future technologies and techniques for providing more accurate locations.

Q.10 How would context-aware services be facilitated through the ideology of ubiquitous or pervasive computing? Illustrate with examples.

Q.11 Consider, or discuss in groups, your views on the safeguards that would need to be in place before you would use a device that constantly knows your location to within 5 m.