Электронное учебно-методическое пособие по учебной дисциплине Иностранный язык делового общения для специальности 2-26 02 31 Документоведение и документационное обеспечение управления
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Hotel service
Watch the video (at the hotel)
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Listening: hotel service
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Renting a car
(Car rentals)
RENTING A CAR
Travelers cannot always get to the place they want by catching a plane or taking a taxi.
They need their own means of transport.
Robert Swans wants to rent a car for a four day trip to New York and so he calls a car rentals firm.
DIALOGUE
George: Welcome to “Star” Rent a Car.
My name is George.
How can I help you?
Robert: Morning, George. I’d like to rent a car for a four day trip to New York.
George: You have come to the right place.
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We have a very wide range of cars.
What kind of car would you like?
Robert: I’m not too sure.
What’s available?
George: Well, we have standard four doors, four by fours, mini vans, SUVs and convertibles.
Robert: Ok, George, I’ll be fine with a standard four door.
What options do you have with those?
George: All “Star” vehicles include automatic transmission and air conditioning.
Our standard model is Ford Taurus that comes
fully loaded (equipped) with power steering, ABS, and FM radio.
But I guess you will also want GPS.
It’s a long way to New York.
Robert: No, I think I’ll do fine with a map, thanks.
George: Ok, and who will be driving?
Robert: I will.
George: May I have your name, sir.
Robert: Certainly.
It’s Robert Swans.
Here is my international
driver’s permit and my driver’s license.
George: Ok.
Let me just write that down.
Our standard mileage
allowance is 500 miles per day, so, you won’t need to worry about extra charges for a trip to New York.
What about automobile collision insurance?
It can get icy on those roads.
Robert: That’s not a bad idea, but my credit card gives me collision insurance.
George: All right.
Just sign here and here are the keys of your car.
Ex: Act out the dialogue
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