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LEADERSHIP 135

7 LEADERSHIP

7.1MANAGEMENT CONTRIBUTES IN MARKETING

How effective Management contributes in Marketing?

May 2009 - William King

Marketing a business is one of the key operations of any organization these days. However, such an operation needs careful planning, which is why management of a business goes hand in hand with the decisions taken to market the business. For such planning of a marketing regime, managers and business owners need to have a clear idea of the aims and objectives of their business and organization. They need to understand clearly the market conditions in which their business operates.

The fast evolving manager roles are rapidly leaving behind the traditional marketing practices in terms of theory as well as practice. Early businesses were seen conducting their research and emphasizing on what were known as the three Cs of marketing, that is, Customer, Company and Competitor. However, further analysis has given way to the inclusion of two more Cs. These are Collaborator and industry Context. All these areas are carefully researched on and important decisions are taken in each of these fields to bear an overall result of effective marketing.

Let us look at each of these individually:

Customer: analyzing the customer behavior is one of the most important functions of management and marketing. Managers first seek to find out their niche customer base. After having identified that they try and break them up into manageable segments. This segmentation of the target customers can be done on the basis of demography, behavior, age grouping, etc. marketers then aim at tracking the purchase and consumption patterns of these segments, as a group or individually, in order to help them develop and improvise on their product better. This is known as perceptual mapping.

Company: under this aspect of marketing management, managers analyze the cost structure of the company and what bearing it has and the profit of the organization. For this they may also work in tandem with the finance or accounts managers. Managers also seek to delve deep into the inherent competency of the organization based on the kind of resources it possesses, and find out whether its potential is being exploited to the optimum level or not.

Collaborator: the collaborators form an important aspect of the business and the analysis of related activities forms a major chunk of marketing management activities. Distributor and supplier behavior, that of the joint venture partners, etc is thoroughly observed and analyzed.

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136

Competitor: this analysis deals with comparing the position of the business in relation to its market competitors. The activities of the competitors are observed to see which policies are exactly having what effect on the market and the customers.

Context: this involves having a clear idea of the conditions in which the business operates. The economics of how the business functions within the framework of the larger industry is analyzed. Both macro and micro pictures are taken into consideration. For each of the above marketing management functions, a lot of data need to be collected, processed and analyzed. Tapping the right data out of the existing market conditions is yet another challenge. Market managers generally look to collect data related to the various segments mentioned above.

Guide

VOCABULARY FOCUS

I. Match the English and Russian equivalents.

evolving

полный, общий

inclusion

структурà, строение

overall

относящийся к восприятию

seek

дàнные, информàция

perceptual

вызов

bearing

рàзвивàющийся

challenge

рàзыскивàть, пытàться нàйти

data

обязàтельно присущий, неотъемлемый

collaborator

включение

inherent

знàчение, смысл

framework

соàвтор

II. Match two columns to make word-combinations.

marketing

venture

conduct

result

customer

regime

manageable

mapping

consumption

competency

perceptual

conditions

inherent

patterns

joint

marketing

market

segments

overall

customers

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LEADERSHIP 137

effective

research

target

behaviour

III.The following words are in the text. Use your dictionary to find

the other parts of speech.

NOUN

VERB

ADJECTIVE

management

 

 

 

 

marketing

 

improvise

 

decision

 

 

 

 

perceptual

organization

 

 

 

bear

 

 

 

inherent

competency

 

 

 

relate

 

profit

 

 

 

 

existing

COMPREHENSION

 

I. Work in pairs and answer the questions below.

1.What do managers and business owners need for planning of a marketing regime?

2.What are the five Cs of marketing?

3.What is one of the most important functions of management and marketing?

4.On what bases can the segmentation of the target customers be done?

5.What is known as perceptual mapping?

6.Why do managers seek to delve deep into the inherent competency of the organization based on the kind of resources it possesses?

7.What is thoroughly observed and analyzed?

8.What is the purpose of observing the activities of the competitors?

9.What is another challenge for market managers?

II. Complete the sentences according to the text.

1.Managers and business owners need to understand clearly the market c…………….. in which their business o………….

2.The fast e……….. manager roles are rapidly leaving behind the

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138

traditional marketing p…………… in terms of theory as well as

practice.

3.Early businesses were seen conducting their research and emphasizing on what were known as the three Cs of marketing, that is, C……….., C……… and C…………... However, further analysis has given way to the inclusion of two more Cs. These are C…………… and industry C…………….

4.Managers first seek to find out their n…….. customer base. After having identified that they try and break them up into manageable s…………..

5.Managers also seek to delve deep into the inherent c………….. of the organization based on the kind of resources it possesses, and find out whether its p………….. is being exploited to the optimum level or not.

6.The c………………. form an important aspect of the business and the a…………. of related activities forms a major chunk of marketing management activities. D……………… and supplier behavior, that of the joint v………… partners, etc is thoroughly observed and analyzed.

7.The activities of the c…………….s are observed to see which policies are exactly having what effect on the market and the c…………….s.

8.For each of the above marketing management functions, a lot of data need to be c………d, p………….d and analyzed. Tapping the right data out of the existing market conditions is yet another c…………

... Market managers generally look to collect d……. related to the various segments mentioned above.

III.Translate the sentences from Russian into English.

1.Ìенеджерàм необходимо отчетливо понимàть условия рынкà, в которых функционирует их бизнес.

2.Àнàлиз поведения покупàтелей является одной из нàиболее вàжных функций для мàркетингà.

3.Ðàзделение нà сегменты целевых покупàтелей производится нà основе демогрàфических дàнных, возрàстных групп и поведении.

4.Ìенеджеры тщàтельно изучàют, используется ли потенциàл компàнии нà оптимàльном уровне.

5.Ïоведение рàспрострàнителей и постàвщиков тщàтельно исследуется и àнàлизируется.

6.Äеятельность конкурентов тàкже исследуется для того чтобы определить, кàкой эффект они окàзывàют нà рынок и нà покупàтелей.

7. Íеобходимо проàнàлизировàть экономику, в условиях

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