Writing

Introductions &

Conclusions

Presented by

Level 3 Library Extension learningsupport@bond.edu.au

Library Extension

Contents

•Introductions

•What to include

•Thesis statements

•Practice

Body Paragraphs

•Topic sentences

•Conclusions

•What to include

•Practice

Introductions

•No one way of doing it – different approaches

•Background info

•Provide a road map

•Reader is left with no surprises

Typical contents of an introduction

•Give background information about the subject

•Orientate the reader

•Definitions/History (where necessary)

•Why it is an important area

•Thesis statement – what are you going to talk about (in order) / sentence summary of your essay

Typical ‘shape’ of an introduction

Give background information about the subject & orientate the reader

Definitions/History (where necessary)

What’s the issue?

Why is it an important area?

Thesis statement – your

argument & essay organisation

Discuss

•What possible issues could occur in a multicultural workplace?

•Now put the cut up sentences into a logical order to form an introduction

•Match

Over the past twenty five years, since Australia embraced multiculturalism as a policy, issues of intercultural communication have become more and more prominent in the workplace. Particular problem areas include the difficulties that some non English speakers have in understanding safety instructions and an ignorance of the different forms of non verbal communication used by other cultures. These can all lead to misunderstandings and unpleasantness, and a lack of knowledge about differing expectations. However, until recently, little had been written on these issues, and even now, many organisational managers have no training or knowledge of how to deal with communication problems, even though most workspaces are staffed by people of diverse cultures. Based on interviews with managers and staff in six organisations, both public and commercial, this report examines these three problem areas, and shows that many of the difficulties faced by both natives and migrants in the workplace are caused by lack of awareness and training in intercultural communications.