Product Support

Contacting Visual Numerics Support

Users within support warranty may contact Visual Numerics regarding the use of the IMSL Libraries. Visual Numerics can consult on the following topics:

∙Clarity of documentation

∙Possible Visual Numerics-related programming problems

∙Choice of IMSL Libraries functions or procedures for a particular problem

∙Evolution of the IMSL Libraries

Not included in these consultation topics are mathematical/statistical consulting and debugging of your program.

Consultation

Contact Visual Numerics Product Support by faxing 713/781-9260 or by emailing:

∙for PC support, pcsupport@houston.vni.com.

∙for non-PC support, support@houston.vni.com.

Electronic addresses are not handled uniformly across the major networks, and some local conventions for specifying electronic addresses might cause further variations to occur; contact your local E-mail postmaster for further details.

The following describes the procedure for consultation with Visual Numerics.

1.Include your serial (or license) number

2.Include the product name and version number: IMSL Numerical Libraries Version 3.0

3.Include compiler and operating system version numbers

4.Include the name of the routine for which assistance is needed and a description of the problem.