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II-4. ICT
,. 3 , ., . (ICT) ICT ICT.
. 2010 OECD 86% , 201695% , OECD 83%(56%, 2015 ), 73%(30%, 2015 ) . 2010 OECD36% , 2016 50% .OECD 52% .
ICT . OECD(ERP) , ICT. ICT. ICT.
.25% . OECD (PIAAC) 40%ICT .
" " ,, , ,. ICT, .
.. 201635 30 15% .
2017 OECD |
181 |

II-4. ICT
ICT ,. ICT. .ICT , (BDA) ICT. .
ICT , " (IT) "10 2 . ICT. , ICTICT ., ICT.
ICT
, ICT.
“ ” ICT ICT. ICT, . ICT . ICT ,ICT .
ICT .
ICT . 2016 OECD 95%, 2010 86% ( 4.1)., (28% ) (24% ) . ICT1 4%. (OECD 99%) 95%. (20% ), (17%), , (8% ) .
2016 OECD 77%, 2010 70% 7% ( 4.2).90% , , (41.5%). 2010 (15% ), (13% )
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2017 OECD |

II-4. ICT
.
, ( 4.2).33 OECD 26 90%, , , 90% , , , 60% .
4.1. (2016)
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: , . 10. (10~49 ), (50~249 ) (250 ) .2 .
: OECD, ICT ( ), http://oe.cd/bus(2017 6 ).
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http://dx.doi.org/10.1787/888933585419 |
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4.2. |
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(2010) |
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OECD |
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2017 OECD |
183 |

II-4. ICT
: , . 10. (10~49 ), (50~249 ) (250 ) . OECD . 3.
: OECD, ICT ( ), http://oe.cd/bus(2017 6 ). http://dx.doi.org/10.1787/888933585438
. 75%15~20 45%.. OECD , 10 21% 2016( 4.3), 2008 5% 2013.
4.3. ICT ( ) (2016)
10
1 3 |
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ERP |
CRM |
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RFID |
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: 256 .
( ,[EDI] ). .
(ERP) ,. . ERP 2015 .
, ,ICT .
(SCM) (ADE) . SCM 2015.
(CRM) , , , ,
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2017 OECD |

II-4. ICT
. CRM 2015 .
, ,. ,, .
(RFID) . RFID ,, . RFID 2014 ., 10 .
4 .
: OECD, ICT ( ), http://oe.cd/bus(2017 6 ). http://dx.doi.org/10.1787/888933585457
18.7% .90% (EDI) B2B ., 22.6%, 9.5% .
. 45% ICT ( ) .2014 2016
14% 20% .
, . ERP (CRM) OECD 30%2010 10% . ERP. CRM, , .
, OECD1/4 . ICT. BDA ,.
ERP 2010 21% 2016 33%.. 2016 78% ERP , 28%. . ERP, , 60%~93%, 7%~50% , ( 4.4).
2017 OECD |
185 |

II-4. ICT
4.4. (2015)
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: , . 10. (10~49 ), (50~249 ) (250 ) ., 50~299 . 2015 ,2014 , 2013 . , 2015 10 5, 10~49 5~49 .
: OECD, ICT ( ), http://oe.cd/bus(2017 6 ). http://dx.doi.org/10.1787/888933585476
" " .
. 2016 24%. 8% 57%. 50%, 32%, 22%( 4.5).
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2017 OECD |

II-4. ICT
4.5. (2016)
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OECD
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: , ,ICT . 10. (10~49 ), (50~249 ) (250 ). OECD .5 .
: OECD, ICT ( ), http://oe.cd/bus(2017 6 ) http://dx.doi.org/10.1787/888933585495
( : , )."3V"( , ) , 1)( , volume), 2) , , ,, , , , , (variety), 3), , (velocity) . , BDA, (Laney, 2001;, 2016).
2016 BDA 4% 19%( 4.6). BDA 11% 43%15% BDA .BDA . BDA, , 2 ,, 4
2017 OECD |
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II-4. ICT
4.6. (2016)
A.
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B.
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: 2015 .
: OECD, ICT ( ), http://oe.cd/bus(2017 6 ); ,
( ), http://ec.europa.eu/eurostat/web/digital-economy-and-society/data/comprehensive-databa se (2017 3 ).
http://dx.doi.org/10.1787/888933585514
BDA , ,, , (16%), (14%) .
( ) ,
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2017 OECD |

II-4. ICT
BDA .BDA .
. , , ,. . ().
2/3 OECD 4 .
4.7 OECD . 2014 (100 )
(250,000 ) . 2014 , 750,000 OECD80% . , , ,OECD 70%. . OECD( ) 86,000.
( 4.8). 2014 45% ..
30% " , " . .( : ).5%~10% .
다.
2005 OECD 56% , 30%. 2016 83% 73% . " "
2017 OECD |
189 |

II-4. ICT
. , EU 27( , )2006 20% 2016 7% .
4.7. (2014)
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A. 1,000 |
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B. 1,000 ~ 1,400 |
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C. 4,000 ~ 10,000 |
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D. 10,000 |
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: = .
: 2017 2 (International Federation of Robotics) . http://dx.doi.org/10.1787/888933585533
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2017 OECD |