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3.Climate
4.Historical or architectural monuments
5.Shopping possibilities
6. Special attractions such as markets, trade fairs, amusement parks, or sport events.
2. Imagine that you are a guide for sightseeing excursion. Outline the different points 
of interest that you would include in the excursion. Indicate the mode of transportation,
the time the trip would take, and the facilities for meals and shopping. What problems do you think you might encounter as a guide for this excursion?
Part two
Listening
Vincenzo is a travel consultant in a busy travel agency in Palermo, the regional capital of Sicily. He is talking to Colin Butler, the new Ventures Manager of Exotic Destinations, about where Sicilians go on holiday.
1.Listen and decide if these statements are true of false.
1.The most popular holiday destination is the USA.
2.60 per cent of Sicilians holiday in Europe.
3.Thailand and Singapore are more popular honeymoon destinations than Madrid or China.
4.Sicilian holidaymakers only want to sit on the beach all day.
5.The Far East is popular because you can have the sun and the sea as well as touring the area.
6.Mexico has become popular in the last three years.
2.Complete Colin’s Butler’s fax to the Managing Director of Exotic destinations.
To: |
Maria Rodrigues |
From: |
Colin Butler |
|
Exotic Destinations |
Fax: |
00 39 92 374 857 |
Fax: |
0 44 171 354 8979 |
|
|
No. of pages including this one: 1
Re: Italians’ holiday preferences
Dear Maria,
I have had several meetings with travel agents throughout Italy. The meetings in Rome and Palermo were particularly useful.
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1 Holiday periods
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According to the travel agent in Rome, Italians tend to take (a) __________ breaks in August with shorter breaks at (b) ___________ and (c) ____________.
2 Destinations
Both consultants believed that (d) _______, (e) ________, South America and the Far East were popular destinations. Their comments support the figures we have from the tourist board and our previous research on the popularity of particular destinations both for the general holiday trade and the honeymoon trade, though in Sicily it is felt that (f) _______ is the most exotic destination.
3 Cultural/ short break holidays
These tend to be taken at (g) _________ when Italians visit (h) _________ cities such as (i) _________, (j) __________, and (k) ___________.
4 Types of holiday
Apparently, Romans still require mainly (l) _______ while the Sicilians are now demanding (m) _________.
5 Popularity of the Orient
This is growing in popularity as tourists can combine a (n) _________ with a (o)
_________.
I trust that this will be helpful. I submit a full report on my return next week.
Regards.
Vocabulary focus
1. In the box below are the names of different types of tourist attractions. The letters have been mixed up. Reorder them and put each one into the correct place in the postcard. The first one has been done for you.
ehaettr |
strosref |
tgihn lucb |
rdcahldet |
rta lrgylea |
emthe |
nuttsaarree |
alef ekrmat |
|
|
|
|
Dear Charlene,
Having a great time and seeing all the sights. On the first day we visited the famous (1) cathedral of Saint Basil and then spent the afternoon looking at the paintings in the Tretyakov (2) _________. The kids got a bit bored with all the culture, but they enjoyed looking at the weapons and armoury in the Kremlin (3) ________ the following day. We also found a great (4) ________ park for the younger ones with cartoon characters and rides and everything right near the city centre. Today we
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checked out the (5) _________ on Arbat Street and bought lots of great souvenirs. I can’t believe that tomorrow is our last night already. We’re hoping to take in an opera or a ballet at the Bolshoi (6) ______ and maybe go for a meal in a traditional (7)
_______. The older kids are going out to a (8) _______ with some friends they made. Anyway, see you soon.
Bobby
Read the postcard again. Can you work out which city the writer is in? ________
2. Write a postcard to your friend describing attractions you’ve seen while traveling in another city.
Grammar practice
1. Additional information clauses. Read the following passage about a market in New Orleans. Fill in the blanks with the words in the box. You will need to use some of the words more than once.
who which when where whose
The French market, (1) which is situated in Esplanade Street, is America’s oldest market and was originally used by the Choctaw Indians, (2) ________ lived in the area long before the Europeans settled.
The original buildings, (3) _________ were put up by the Spanish in1771, stood until 1812, (4) ________ they were destroyed by a hurricane. Soon afterwards the market was rebuilt and the buildings that stand today date from the early 19th century.
The fruit and meat vendors, (5) ________ stalls are in the main building, always start early. You should try and visit in the morning, (6) ________ you will find restaurateurs, grocers and others haggling over the best produce. At the weekends the French Market is transformed into a giant flea market, (7) _______ you can buy just about anything you want.
2. Read these sentences about other places of interest in New Orleans. Join the sentences together using extra information clauses beginning with who, which, where, whose, when. The first one has been done for you.
1.CONFEDERATE MUSEUM
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The Confederate Museum is the oldest museum in Louisiana. It was built in 1891. –
The Confederate Museum, which was built in 1891, is the oldest museum in Louisiana.
The museum has a large art gallery. You can see pictures if the Civil War there. Included in the collection are the personal effects of General Robert E. Lee. General Lee was the leader of the Confederate Army.
2. DESTREHANE PLANTATION
The Destrehane Plantation is conveniently located near the city. It is the oldest in Louisiana.
It was originally built by the d’Estrehan family. The family were French aristocrats. It’s great place to visit in November. The annual festival is held in November.
3. LONGUE VUE HOUSE
Longue Vue House is a beautiful English-style country home. It is in eight acres of beautiful countryside.
It originally belonged to the Stern family. The Stern family’s collection of modern art is still housed there.
The estate has beautiful gardens. You can have picnics and relax there.
3. Read the following passage about the Panama Canal. Put the verbs into simple past active or passive.
The Panama Canal is one of the most significant engineering achievements of the twentieth century, but it was a project that took over 500 years to finally complete. The first proposal to build a canal (1) was put forward in 1523. Charles V of Spain (2)
________ (order) a survey of the area, but no action (3) ________ (take). More than three centuries (4) ________ (pass) before a new attempt (5) _______ (make). A French company, under the leadership of Ferdinand de Lesseps, who (6) ________ (build) the Suez Canal, (7) _________ (work) on the project for twenty years. They (8) ________
(begin) in 1880, but (9) _______ (defeat) by disease and financial problems.
In 1906, President Roosevelt (10) ________ (order) the Us Army Corps of Engineers to begin construction, and the project (11) _______ (control) by Colonel Goethals. During the project, about 145 million cubic metres of earth (12) ______ (remove), and the entire area, which (13) _______ (infect) with malaria-carrying mosquitoes, had to be sanitized. It (14) _______ (estimate) that the project would take ten years, but in fact the work (15)
______ (complete) in the summer of 1914 at a cost of about $336 million.
The canal, which links the Pacific and the Atlantic Oceans, is just over sixty-four kilometres long. The minimum depth is 12.5m, and the minimum width is 91.5m.
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Reading and speaking |
Theme park holidays |
1.Discuss the following questions
1.Have you ever been to a theme park or amusement park?
2.What kind of attractions and “rides” did you find there?
3.What was your favourite?
4.What are
- |
a ghost train? |
- |
a white-knuckle ride? |
- |
a rollercoaster? |
- |
a big wheel? |
-a haunted house?
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2. Like most theme parks, Disneyland® Paris is divided into several different “lands” with mainly American theme.
- |
Main Street |
- |
Discoveryland |
- Frontierland |
- |
Adventureland |
- |
Fantasyland |
|
3.What would you expect to find in each of these lands? Which one contains attractions concerned with the following?
a. distant lands
b. fairy tales and magic castles
c. shops and restaurants from America at the turn of the century d. space and technology
e. cowboys and Indians
4.What do you think happens in each of the following rides and attractions – and which land would you find them in?
1.Space Mountains
2.Pirates of the Caribbean
3.Snow White
4.Big Thunder Mountain
5.Phantom Manor
6.Indiana Jones and the Temple of Peril
7.Star Tours
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8.Sleeping Beauty’s Castle
5.Now read the text to check your answers.
Disneyland® Theme Park
Paris
Main Street, U.S.A.
Pass through the gates of the Theme Park and enter another world with your first steps on Main Street, U.S.A. Antique automobiles and horse-drawn streetcars move you up and down this busy street – and don’t miss the spectacular daily parade!
The magic starts as soon as you enter Main Street, U.S.A., every detail of the specialty shops and restaurants reflecting the charm of small-town America at the turn of the century. There’s at least one fabulous parade every day of the year, with special themes and characters. Stream trains depart Main Street Station for a trip around the Park whilst at the far end of the Street is the Central Plaza, where all four lands come together. Which one will you explore first?
Opening Hours
09.00 – 23.00 (11 Jul – 31 Aug)
09.00 – 18.00 (rest of year weekdays)
09.00 – 20.00 (rest of year weekends)
Occasionally certain rides and facilities may not operate due, for example, to routine maintenance, etc. Please note that some rides have a minimum height restriction and certain rides may also be unsuitable for a pregnant women, or people with health problems.
Food & Drink in the Park
As well as the restaurants in the theme park (which serve everything from kid’s menus at FF28 to full menus for adults from FF140), food stalls and carts on weekends and in school holidays serve snacks such as pizza baguettes from FF22; burgers are available from FF10 and many restaurants have simple set menus from around FF52, with a main course on its own from FF26.
Discoveryland
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A celebration of space and vision! Disney’s newest thrill, the incredible journey from the earth to the moon on Space Mountain …. Followed by a flight through space in the Star Tours simulator and a journey through time in Jules Verne’s Visionarium.
Taking its theme from the Star wars trilogy, the high-tech Star Tours intergalactic flight sets the pace for whirl through space and time. At Videopolis you enjoy spectacular live stage shows and Captain EO, the extraordinary 3D musical space spectacular starring Michael Jackson, Jules Verne’s extraordinary visions are explored to the full in The Mysteries of the Nautilus where his undersea world can be seen from Captain Nemo’s submarine.
Space Mountain is Disney’s £65 million white-knuckle ride which combines Jules Verne’s imaginary world with a thrilling roller-coaster which catapults you to the moon! During the ride, you’ll blast out of the great cannon, and dodge falling meteorites hurling through space in a breathtaking series of inversions – including a 360º sidewinder loop!
Adventureland
Pack your bags for distant lands and discover the mysterious Adventure Isle. Explore the jungle with Indiana Jones and set sail with the Pirates of the Caribbean!
Be prepared for a spot of swashbuckling with Captain Hook and Peter Pan aboard a magnificent pirate galleon. Just up ahead the Jolly Roger flies atop a menacing Spanish fortress – it’s the Pirates of the Caribbean!
Indiana Jones & The Temple of Peril is a breathtaking rollercoaster chase. Trains career past ancient temple gods, teetering columns, and hidden perils, before climbing through a full gravity-defying loop! – not for the faint-hearted, this is one of the biggest thrills in the Theme Park!
Fantasyland
An enchanting land of fairy tales and make-believe. Sleeping Beauty’s Castle forms the centerpiece of the Park and here your childhood memories become reality. Especially popular with younger children, this fantasy land brings to life the stories of Snow White and Alice in Wonderland. Take a musical cruise around the globe with It’s small world and enjoy The Voyages of Pinocchio, Peter Pan’s Flight, Dumbo the Flying
Elephant, and the whirl of the Mad Hatter’s Tea Cups. Ride through Storybook Land aboard Casey’s Junior’s Circus Train or on the Storybook Cruise on the canal, taking the scenes from Peter and the Wolf, The Little Mermaid, and Beauty and the Beast.
Frontierland
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Relieve the golden age of the American Frontier with cowboys, Indians, and rugged frontiersmen in this land of romance and excitement.
A chilling experience awaits you at haunted Phantom Manor, whilst children of all ages will enjoy the Pocahontas Indian Village Playground and live show and the small farm animals in Critter Corral. For sheer excitement, don’t miss Big Thunder Mountain, one of Disney’s most famous attractions and one of our favourites.
The runaway train takes you on a perilous plunge from rocky peaks to treacherous mine shafts. An explosive experience – hang on to your hats! 
6.Where in the theme park would you advise these visitors to go – or not to go?
1.a family with two children aged three and five
2.someone interested in space and technology
3.a pregnant mother and her three-year-old child
4.two teenage friends
5.a person with a heart condition
6.a person sitting next to you
7.a member of your own family
8.your teacher
7.In pairs, act out the conversation between these visitors and the person at the Disneyland® Information Desk. Take turns to play the different roles.
8.Planning a theme park.
Epcot at Walt Disney World® in Florida is a theme park which consists of two parts: Future World, which explores the role of communications, transport, agriculture, and energy and also looks at the world of imagination, and World of Showcase, which examines the world about us, recreating the sights and smells of such far apart places as Britain and Beijing.
In the World of Showcase there are exhibitions on the following countries: Canada, China, France, Germany, Italia, Japan, Norway, United Kingdom, USA, Russia.
If you were designing your own World Showcase Theme Park what exhibits would you build for each of the countries? Discuss in groups. You can add other countries if you want. To help you, here are some of the UK exhibits at the World Showcase: red telephone boxes, warm beer in a traditional pub, a tea shop in a country cottage, half-timbered houses.
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UNIT VII THE RETAIL TRAVEL AGENT
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русский
Part one
Words to remember
-clientele – постоянные покупатели; заказчики; постоянные посетители
-retail – розничный розничная продажа
-retail outlet – розничная торговая точка
-wholesaler – оптовый продавец
-route – маршрут, курс
-to route – направлять по определенному маршруту
-confirmation – подтверждение
- to confirm – подтверждать
- to branch out – открывать филиалы
-storage – хранение, склад, хранилище
-overheads – накладные расходы
-financial reward – финансовое вознаграждение
- to keep up with – не отставать; быть в курсе - to be on the alert – быть наготове, настороже
- in a matter of seconds – за считанные секунды
-independent traveller – турист-индивидуал
-the agent offers the customer one-stop convenience – турагент предоставляет клиенту все виды услуг в одном месте
Reading
Read the text, then look through the comprehension exercises and speak on the text.
gjlndth;
1.
*Study special terms and give them Russian equivalents.
Retail Outlet: A place where products are sold to the general public. In the case of travel, the product is a service rather than tangible merchandise.
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Формат: Список
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русский
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Leg: A segment or part of a journey. A passenger going from New York to Paris to Rome to Athens with stops at Paris and Rome would be making a trip with three legs: New York, Paris-Rome, and Rome-Athens.
High Season/Low Season: Terms used for fare calculations on some airlines. High season is the period of heavy travel and higher fares. Low season is the period of light travel and lower fares.
21-Day and 45-Day Excursions: Another basis for calculating airline fares. The number of days refers to the length of the passenger’s stay at his destination; the longer the stay, the lower the fare.
Family Plan: Another basis for calculating fares on some airlines. Members of the family traveling with the head of the family get reduced prices.
Computer Referral System: Hotels, often independently owned, sometimes join together in a computerized system for making reservations.
Commission: A percentage of the price of a sale that is paid to the seller. Travel agents work on a commission basis for most of their business.
* Read the text
The Retail Travel Agent
Retail travel services are similar to clothing stores, except that they sell intangible services rather than tangible goods. Nevertheless, agency offices are often found in the same shopping areas as expensive stores, like the airline and travel offices along the streets like Fifth Avenue in New York or the ChampsElysées in Paris. The retail travel agents sell all kinds of tourist products – transportation, accommodations, sightseeing, and so on – to the general public.
The term retail distinguishes him from the tour operator or packager, who can be 
considered the manufacturer or wholesaler of the tourist industry. 
Nowadays the growth of the airlines led to a corresponding growth in the number 
of retail travel agents. The airlines offer inducements to travel agents to handle reservations for them so that the airlines do not have to set up elaborate network ticket 
offices in all the market areas from which they draw passengers. Most airlines have 
sales and ticket offices only in those cities which they serve with actual flights.
Even where the airlines do have ticket offices, many travelers still prefer to use the services of an agent. The agent of course offers the customer one-stop convenience. 
The traveler can make all the arrangements for his trip without having to go to separate
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английский (США)
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