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Management

By Kateryna Horiachko, phd, associate professor, National transport university, Ukraine

Topic 1.

Management Performance

Management is the process of getting things done by coordinating the activities of people throughout an organisation.

The objective of management practice is to get things done efficiency and effectively.

Efficiently (in the least time and at the least cost – usually measured as output divided by inputs; both inputs and output may be measured in units of quantity, money or time).

Effectively (doing the right things to a required standard of quality).

Efficienctly

Effectively

Organization

Organization – is a deliberate arrangement of people brought together to accomplish a specific purpose

Common characteristics of the organization:

•People

•Goals

•Structure

“Management is the process of designing and maintaining an environment in which individuals working together in groups, efficiently accomplish selected item”

“Management is the process of getting things done, through & with people

Definition

Management etymology:

Managgaire (italian): means to handle

Manus (latin): handling

Mesnagement (french) and later menagement: management during 17th and 18th

The term management is used at times to indicate the “process or the functions”: planning, organizing, staffing, directing and controlling.

Term management is also being used as a “discipline”, i.e. a body of knowledge and practice

Importance of Management

1.Optimum utilization of resources

2.Competitive strength

3.Cordial organizational relation

4.Motivation of employees

5.Introduction of new techniques

6.Effective management : society gets the benefits

7.Expansion of business

Contd.

8.Brings stability and prosperity 9.Develops team spirit

10.Ensures effective use of managers

11.Ensures smooth functioning (raises the efficiency, productivity and profitability)

12.Reduces turnover and absenteeism 13.Creates sound organisation

What do Managers Do? The Management Process

Inputs

 

Outputs

Resources

 

Performance

Human

 

Achieve goals

Financial

 

Products

Materials

 

Service

Technology

 

Efficiency

Information

 

Effectiveness

Feedback from the environment i.e. customers & competitors

W h at D o e s It Me a n To B e a

Ma n a ge r ?

Organizations have different types and levels of managers.

Accountability is a foundation of managerial performance.

Effective managers help others achieve high performance and satisfaction. • Managers are coaches, coordinators, and supporters.

You find them everywhere, in small and large businesses, voluntary associations, government agencies, schools, hospitals, and wherever people work together for a common cause. Even though the job titles vary from team leader to department head, project leader, president, administrator, and more, the people in these jobs all share a common responsibility—helping others to do their best work.

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