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e-Government (from electronic government, also known as e-gov, digital government, online government or in a certain context trans- formational government) refers to government’s use of information technology to exchange information and services with citizens, busi- nesses, and other arms of government. e-Government may be applied by the legislature, judiciary, or administration, in order to improve internal efficiency, the delivery of public services, or processes of democratic governance. The primary delivery models are Government- to-Citizen or Government-to-Customer (G2C), Government-to- Business (G2B) and Government-to-Government (G2G) & Govern- ment-to-Employees (G2E) . The most important anticipated benefits of e-government include improved efficiency, convenience, and bet- ter accessibility of public services.

While e-government is often thought of as “online government” or “Internet-based government,” many non-Internet “electronic gov- ernment” technologies can be used in this context. Some non-Inter- net forms include telephone, fax, PDA, SMS text messaging, MMS, wireless networks and services, Bluetooth, CCTV, tracking systems, RFID, biometric identification, road traffic management and regula- tory enforcement, identity cards, smart cards; polling station technol- ogy (where non-online e-voting is being considered), TV and radio- based delivery of government services, email, online community fa- cilities, newsgroups and electronic mailing lists, online chat, and instant messaging technologies. There are also some technology-spe- cific sub-categories of e-government, such as m-government (mobile government), u-government (ubiquitous government), and g-govern- ment (GIS/GPS applications for e-government).

There are many considerations and potential implications of im- plementing and designing e-government, including disintermediation of the government and its citizens, impacts on economic, social, and political factors, and disturbances to the status quo in these areas.

In countries such as the United Kingdom, there is interest in us- ing electronic government to re-engage citizens with the political process. In particular, this has taken the form of experiments with electronic voting, aiming to increase voter turnout by making voting easy. The UK Electoral Commission has undertaken several pilots, though concern has been expressed about the potential for fraud with some electronic voting methods.

The development and implementation of e-government involves consideration of its effects on the organization of the public sector (Cordella, 2007) and on the nature of the services provided by the state including environmental, social, cultural, educational, and con- sumer issues, among others.

Governments may need to consider the impact by gender, age, language skills, and cultural diversity, as well as the effect on litera- cy, numeracy, education standards and IT literacy. Economic con- cerns include the “Digital divide,” or the effect of non-use, non- availability or inaccessibility of e-government, or of other digital re- sources, upon the structure of society, and the potential impact on income and economics.

Economic and revenue-related concerns include e-government’s effect on taxation, debt, Gross Domestic Product (GDP), commerce and trade, corporate governance, and its effect on non-e-government business practices, industry and trade, especially Internet Service Providers and Internet infrastructure.

From a technological standpoint, the implementation of e-govern- ment has effects on e-enablement, interoperability (e.g., e-GIF) and semantic web issues, “legacy technology” (making “pre-eGovernment IT” work together with or be replaced by e-government systems), and implications for software choices (between open source and pro- prietary software, and between programming languages) as well as political blogging especially by legislators.

There are also management issues related to service integration, local e-government, and Internet governance including financial con- siderations, such as the cost of implementation / effect on existing budgets, effect on government procurement, and funding.

Legal implications include freedom of information and privacy (e.g. UK Data Protection Act) concerns.

N o t e s:

PDA электронный секретарь

(Personal Digital Assistant)

Bluetooth (новая универсальная технология

беспроводной связи разнотипных микропроцессорных устройств

локальной сети в диапазоне 2, 4 ГГц, названная так в честь датского короля X века Гарольда II по прозвищу «Голубой Зуб», всемирно прославившегося собирательством датских земель.)

в

CCTV (Closed - circuit Television System)

RFID (radio frequency ID identity card ubiquitous numeracy

blog

fraud

нутреннее телевидение

радиочастотная идентификация удостоверение личности вездесущий, повсеместный

способность к логическому мышлению

сетевой дневник/журнал (часто обновляемый персональный сайт, в котором публикуются комментарии автора на различные темы)

обман, мошенничество, жульничество