- •Lecture 1. The Study of Intercultural Communication
- •1. Key Terms
- •1.1 Identity and Intercultural Communication
- •1.2 Gender Identity
- •1.3 Age Identity
- •1.4 Racial and Ethnic Identity
- •1.5 Physical Ability Identity
- •1.6 Religious Identity
- •1.7 Multicultural Identity
- •1.8 Ethnocentrism
- •1.9 Prejudice and Discrimination
- •1.10 Stereotyping
- •2. Building Intercultural Skills
- •Lecture 2. The Concepts of Culture and Communication
- •1. Key Terms
- •2.1 Cultural Markers
- •2.2 Beliefs, Attitudes, and Values
- •2.3 Cultural Clash
- •2.4 Collectivistic Versus Individualistic Cultures
- •2.5 What is Communication?
- •2.6 Initial Contact and Uncertainty among Strangers
- •2.7 Interpersonal and Intrapersonal Communication
- •2. Building Intercultural Skills
- •Lecture 3.
- •Verbal and Nonverbal Communication
- •1. Key Terms
- •3.1 Code-Switching
- •3.2 Turn-Taking
- •3.3 Self-Disclosure
- •3.4 Content Versus Relationship
- •3.5 Listening
- •3.6 Language and Power
- •3.7 Cultural Variations in Language
- •3.8 Nonverbal Communication
- •3.9 Cultural Factors in Nonverbal Communication. Types of Nonverbal Communication
- •3.10 Body movements
- •3.11 Space
- •3.12 Time
- •3.13 Touch
- •3.14 Voice
- •3.15 Artifacts and Physical Appearance
- •3.16 Cultural space
- •3.17 Comparing Verbal and Nonverbal Communication
- •2. Building Intercultural Skills
- •Lecture 4.
- •Intercultural Competence
- •1. Key Terms
- •4.1 Characteristics of Intercultural Conflict
- •4.2 Types of Conflict
- •4.3 Strategies and Tactics in Conflict Situations
- •4.4 Approaches to Conflict
- •4.5 Gender, Ethnicity and Conflict
- •4.6 Value Differences and Conflict Styles
- •4.7 Managing Intercultural Conflict. Becoming More Intercultural
- •4.8 Ethnocentrism
- •4.9 Negative Stereotypes. Anxiety
- •4.10 The Need for Explanations
- •4.11 Similarities and Differences. Cultural Differences in Relationships
- •4.12 Assimilation and Acculturation
- •4.13 The Role and Impacts of the Mass Media
- •4.14 The Sojourner
3.10 Body movements
Kinesics is a type of nonverbal communication that involves body movement and activities (also called body language). The four main types of kinesic communication are: emblems, illustrators, regulators, affect displays.
Emblems are body movements that can be translated into words and that are used intentionally to transmit a message. One type of emblem that is particularly important, perhaps ranking second only to facial expressions, is hand gestures. People talk with their hands. Hand gestures like the thumbs up or the thumb and forefinger circle (okay) sign, the palm outward gesture (silence, or stop), and circling a forefinger near one’s head (crazy) all have a widely understood meaning in the United States. But the meanings of these emblems may be quite different in another nation. For example, the thumb and forefinger circle is a sign for the sex act in some Latin American nations. So hand gestures can be very confusing interculturally. As with verbal language, nonverbal codes are not universal. There are gender differences as well as cultural differences in hand gestures. An emblem unique to Japanese women is the hand held in front of the mouth when smiling or laughing. People from the United States perceive this gesture as girlish, polite, and cute. Only women in Japan cover their mouth when smiling. Men never do.
In addition to hand gestures, head movements can also communicate nonverbally. Like hand movements, head movements differ from one culture to another. In India the head gesture for a positive response to a question is a sideways movement which is perceived by most non-Indians as a head shake meaning no. But after visiting India for a period of time, the typical foreigner is likely to have picked up the sideways head nod. When the person returns to the home country and uses shaking the head sideways to mean yes, further confusion occurs. In Turkey, an up-and-down movement of the head conveys a negative rather than a positive expression.
Illustrators are a type of kinesic behavior that accompanies what is said verbally. Hand and body gestures are a natural part of speaking for most individuals. Illustrators include gesturing with one’s hands, smiling or frowning. They are particularly noticeable when an individual is giving directions to a certain place. Illustrators differ from emblems in that they cannot be translated into words.
Regulators are kinesic behaviors that control turn-taking and other procedural aspects of interpersonal communication. A practical necessity in every conversation is to determine who is going to speak first, next, and so on. This process of turn-taking is mainly an unconscious process. Sometimes problems occur, such as when two or more people talk at once and no one can be understood. Usually this behavior occurs when individuals are excited or angry. In most conversations, turn-taking proceeds smoothly because of regulators like the turn of a head, gaze, and other body movements.
Gaze is an important type of regulator. A speaker who maintains eye contact with members of the audience is perceived as a forceful presenter in the United States. But direct eye contact with elders is perceived as disrespectful by some Native Americans and in Asian cultures like Japan. It is extremely impolite to gaze at one’s grandparent’s eyes. Japanese children are taught to gaze at their grandparent’s Adam’s apple instead. Appropriate gazing behavior can have important consequences in certain communication situations.
Affect displays are kinesic behaviors that express emotions. Facial expressions are one of the most important ways of communicating meaning to another person. For example, surprise is conveyed by arching the eyebrows, opening the eyelids so that the white of the eye shows. In contrast, the emotion of fear is shown by raising the eyebrows and drawing them together, while tensing the lips and drawing them back. Disgust is conveyed by wrinkling the nose, lowering the eyebrows, and raising the upper lip. The facial expressions for anger, happiness, and sadness are generally universal across all cultures, but other emotions are expressed differently depending on particular cultural constraints. Rules for expressing emotions vary depending on the culture. All cultures have display rules telling members when it is appropriate to show emotion and when to hide it. Affect displays can occur via crying, laughing, and even by one’s posture.
