49. Role play the situations.

Activity 1

Student A: You are a business manager who wants to know about the hotel’s conference facilities. Ask Student B questions to find out:

• a conference room size

• equipment provided

• if technical support is available

Student B: You work for the Royal Point Hotel in the Meetings and Events Department. Answer Student A’s questions.

Use language such as:

I’m organizing a conference for my company.

All of the conference rooms come equipped with sound and video equipment

What sort of technical assistance do you offer?

Activity 2

Student A

You work for Albatross Engineering plc. and have been asked to find a suitable local venue for a full-day seminar. Professor Markowitz is giving a lecture on new techniques in electrical engineering in the morning, and this will be followed by the annual general meeting in the afternoon. You require a lecture theatre for fifty people. Ring The Manor Hotel and find out what they have to offer.

Student B

You work in the venues department of The Manor Hotel. You receive a telephone call from Albatross Engineering. Using the information below answer the enquiry. Find out what equipment the client requires. All equipment is provided free of charge if you have prior notice.

	U – shape	Classroom	Theatre
The Bishop Fortescue Room 15.9 x 8.5 m £150/day	52 people	75 people	150 people
The Brittany Room 6.4 x 7.3 £75/ day	30	32	50
The Gurny Room 8.5 x 9.2 m £ 100 /day	42	42	75

Activity 3

Student A

You work for Tangerine Computers of New York. You are interested in holding a three-day business seminar in the UK for local businesses on the benefits of your new software packages. You will be sending a team of eight senior employees who will require accommodation for four nights. You expect there to be some thirty local people attending on each of the three days. They will not require accommodation. Ring The Manor Hotel and find out what they can offer. Will they provide OHPs, flip charts and so on? Do they have a local area network you can demonstrate your software on?

Student B

You work for The Manor Hotel in the venues department. You receive a phone call from Tangerine Computers of New York. Use the information on day and 24-hour conference rates. You will not need to pay agency commission, so you can be flexible in pricing.

Day delegate rate	£57	includes coffee, lunch, afternoon tea, conference equipment and room hire - minimum 25 people
24-hour residential rate:	£169	inclusive of mid-morning coffee, lunch, teas, room hire, conference equipment, dinner, deluxe bedroom and country house breakfast