6. Match the words with their definitions.

   a bunk bed a dormitory (dorm) franchise lodging revenue to renovate turnover upscale forecast

   accommodation money which is received the amount of goods or services sold by an organization a large room in which many people sleep, e.g. at a boarding school or in a hostel to repair and redecorate e.g. a room or building so that it is like new luxury a description or calculation of what will probably happen in the future license to trade using a brand name and paying money for it two small beds that are joined together with one above the other

7. Complete the sentences with a suitable word. Put the verbs in the correct form.

franchise (n) franchise (v) franchising franchised

1. His sandwich bar was so successful that he decided ______ it.

2. The family owns a _______ chain of restaurants.

3. She runs her sandwich chain as a _______ operation.

4. She has bought a hot dog _______.

refurbish (v) refurbishment (n)

1. The hotel has reopened after a £1.5m ________.

2. They spent thousands of pounds _________ the 36 bedrooms.

demand (n) demand (v)

1. There was an active ______for interpreters during the trade fair.

2. Budget accommodation is in great _____.

3. She ______ a refund.

4. The suppliers ______immediate payment of their outstanding invoices.

forecast (n) forecast (v)

1. Experts ______ a steady rise in the number of tourists.

2. We based our calculations on the _____ turnover.

3. According to the world Tourism organization (UNWTO) _______ international tourism will continue to grow at an average rate of 4% up to the year 2020.

renovate (v) renovation (n)

1. The hotel ______completely.

2. The house is in good structural condition but the central heating needs _______.

3. The hotel is closed for ______.

Income (n) revenue (n)

1. What is your approximate annual _____?

2. For most hotels, the largest portion of ______ comes from sales of services such as accommodation and restaurant meals.

3. There are benefits for people on low _____.

4. Some countries rely only on tourism for _____.

5. The magazine had been losing advertising _____ for months.

cater to cater for

1. The hotel guests are well ______.

2. The store ______ mainly ____ overseas customers.

3. The school aims to ______ children of all abilities.

4. There are a lot of hotels _____ disabled travellers.

8. Read the descriptions of guest houses and hostels. In what way do they similar to and differ from hotels? Guest houses

A guest house (also guesthouse) is a kind of lodging. In some parts of the world a guest house is similar to a hostel, bed and breakfast, or inn where in other parts of the world, guest houses are a type of inexpensive hotel-like lodging. In still others, it is a private home which has been converted for the exclusive use of guest accommodation. The owner usually lives in an entirely separate area within the property and the guest house may serve as a form of lodging business.

In some areas of the world, guest houses are the only kind of accommodation available for visitors who have no local relatives to stay with. Among the features which distinguish a guest house from a hotel, or inn is the lack of a full-time staff.

Most guest houses are family owned and family members normally live on the premises. Hotels maintain a staff presence 24 hours a day and 7 days a week, whereas a guest house has a more limited staff presence. The check-in at a guest house is often by appointment.