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V. Translate the sentences into Ukrainian using infinitive constructions.

1. The Board of Directors seem to have been negotiating the proposal for more than an hour.

2. The person I spoke to didn’t appear to know anything about the company’ product.

3. Money is known to be accepted as a means of payment.

4. We watched the top manager enter the main office.

5. All product prices are expected to be raised due to the new taxes.

VI. Complete the dialogue using the sentences in the box.

A: Mr.Pospelov , I’d like to visit our factory and study your requirements. B: A: What time? B: A: That’s fine. B: A: Fine . I’ve got some advertising leaflets so you’ll be able to study the main characteristics of our equipment yourself. B: A: Good-bye, Mr.Pospelov. B:

-Well. That’s all … our driver ‘s waiting for you. He’ll take you to your hotel.

- I’ll show you our factory tomorrow.

- Good-bye, Mr.Cartwrite. See you tomorrow.

- Let me see…. I have an appointment with my lawyer at 9 a.m. How about 10?

- If we decide to buy your equipment, our Commercial Director ‘ll visit your company and you’ll discuss the contract with him in detail.

VII. Write the address in the right order putting the following information.

Victor Sharp who is the Personnel Manager of Earnst & Young. His office is in number 23 Rachelle avenue in Dallas , Texas and postal code is14336.

VIII. Make a business card for yourself in English.

IX. Read the text and answer the following questions:

1. What type of letter is it?

2. What is the reason of the problem?

3. What solution does the manager, who is responsible for the mistake,

provide to cope with the problem?

4. If you were Ms. Quinlan, would you be satisfied with the offered solution?

Dear Ms. Quinlan:

The purpose of this is to convey to you my sincere apologies for any

inconvenience you may have experienced last month with respect to the

installation of your Internet high speed service.

I just returned from vacation this week and found your file in my in the basket.

As soon as I reviewed your case it was clear that somehow your

May 20th request for a change in service had slipped through the cracks.

The only possible explanation I can give is that we have recently had a

number of key staff changes which might have resulted in your letter being

overlooked.

Consequently, I have directed our Installation Group to contact you

by the end of this week to set up a time convenient to you when they could

go to your house and install your new router and make the necessary

adjustments to your software.

Because of this serious oversight, and as a testament to our

appreciation of you as our customer, we are going to provide you with your

first three months of high speed service free of charge. Therefore, your

account will not be billed until October of this year.

Ms. Quinlan, let me assure you that what happened in your case is

not typical of Cable Net's level of customer service. We continue to be

committed to providing you and all of our customers with the highest

standards of service in the industry.

If you have any questions, please, don't hesitate to call me at 754-

9785.

Yours in service,

Paul Cordero

Manager, Customer Solutions