- •Improving Your Website Usability Tests
- •Design your usability test script to answer specific research questions
- •Key takeaway
- •Give participants the confidence to behave naturally
- •Key takeaway
- •Leave room for user freedom to complete the task in their way
- •Key takeaway
- •Relax, shut up and see what unfolds
- •Key takeaway
- •Tailor the tasks to the participant in front of you
- •Key takeaway
- •Always include tasks on peer or competitor websites
- •Key takeaway
- •Don’t let them know which website you are testing straight away
- •Key takeaway
- •In summary
- •We are multifaceted
- •Personas, user journeys, mental models?
- •Modelling user groups
- •Exploring our assumptions about users
- •Step 1: draw your matrix
- •Step 2: identify important axes
- •Step 3: identify key questions
- •Step 4: fill it up
- •Step 5: iterate
- •Analysis and key insights
- •Assumptions vs. Knowledge
- •Common factors
- •Priority and dependencies
- •Core value proposition
- •Taking it further
- •When does it work best?
- •Further reading
- •Acknowledgements
- •50 Design Problems In 50 Days: Real Empathy For Innovation
- •Tube congestion
- •Real empathy
- •Innovation via immersion
- •Methods for anyone and everyone
- •Get into a cold sweat
- •Meet people
- •Everyone is a designer
- •Prototype in situ
- •The solution… not quite
- •The solution: play
- •Conclusion
- •Challenging bars and buttons
- •The power of gesture-driven interfaces
- •Removing ui clutter
- •An interface that fits
- •Think in terms of time, dimension and animation
- •The learning curve
- •Stop talking, start making
- •Setting the stage: a few things to consider
- •The desktop
- •The shift in the way we interact with machines
- •Imagine a cooking website for people who can’t cook
- •Social gets back to the real world
- •Social ux in the future: a use case
- •How wearable technology interacts with desktops
- •What can we do about this today?
- •Conclusion
- •About The Authors damian rees
- •Pete smart
- •Robert hoekman jr
- •Stephanie troeth
- •Thomas joos
- •Tommy walker
- •About Smashing Magazine
About The Authors damian rees
Damian is a Director at Experience Solutions a user experience design agency supporting leading UK brands. Damian has 13 years experience as a UI design specialist for companies like BBC and National Air Traffic Services researching & designing websites, apps, voice recognition, and air traffic control interfaces. Damian regularly writes for the Experience Solutions Blog and tweets for @experiencesolns1.
Pete smart
Peter Smart is a designer, speaker and writer from the UK. He recently travelled 2517 miles to try and solve 50 problems in 50 days2 using design. He now consults on user experience for innovation, working with organisations worldwide. You can follow him on Twitter3 and read more on his blog4.
Robert hoekman jr
Robert Hoekman, Jr, is the author of Designing the Obvious5, Designing the Moment6, and Web Anatomy7, and is the founder of Miskeeto8. He has worked with Adobe, World Trade Centers Association, Dodge, American Heart Association, Automattic, and countless others, and has spoken at industry events worldwide, including SXSW and Web App Summit. Website: http://www.rhjr.net9. You can follow Robert on Twitter @rhjr10.
Stephanie troeth
Steph is a user experience strategist who loves maturing ideas and making things real. She has worn many hats, including a product lead for a startup in digital publishing and a studio director at a digital agency. She is also known for her grassroots contributions to best Web practices through the Web Standards Project and the W3C. Well-travelled and living on her fourth island, she speaks several flavours of English, a few languages, and possesses an indecipherable accent. Twitter: @sniffels11.
Thomas joos
Thomas Joos is partner and interactive director at Little Miss Robot. He designs creative & innovative digital experiences and directs projects from concept to creation. He is passionate about interactive experiences and UI/UX design. Thomas is also very active in the design community as an inspirational speaker, sharing thoughts and insights on innovative digital creation. Twitter: @thomasjoos12.
Tommy walker
Tommy Walker is is the host of Inside The Mind13 & The Mindfire Chats14 — shows that detangle difficult online marketing and make them easy to understand and fun to learn. You can find his work at Mindfire.Tommy.ismy.name15. Twitter: @tommyismyname16.
About Smashing Magazine
Smashing Magazine17 is an online magazine dedicated to Web designers and developers worldwide. Its rigorous quality control and thorough editorial work has gathered a devoted community exceeding half a million subscribers, followers and fans. Each and every published article is carefully prepared, edited, reviewed and curated according to the high quality standards set in Smashing Magazine's own publishing policy18.
Smashing Magazine publishes articles on a daily basis with topics ranging from business, visual design, typography, front-end as well as back-end development, all the way to usability and user experience design. The magazine is — and always has been — a professional and independent online publication neither controlled nor influenced by any third parties, delivering content in the best interest of its readers. These guidelines are continually revised and updated to assure that the quality of the published content is never compromised. Since its emergence back in 2006 Smashing Magazine has proven to be a trustworthy online source.
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1.http://www.twitter.com/damianrees
2.http://50problems50days.com/
3.https://twitter.com/petewsmart
4.http://petesmart.co.uk/
5.http://www.rhjr.net/s/dto
6.http://www.rhjr.net/s/dtm
7.http://www.rhjr.net/s/wa
8.http://www.miskeeto.com/
9.http://www.rhjr.net
10.http://www.twitter.com/rhjr
11.http://www.twitter.com/sniffles
12.http://www.twitter.com/thomasjoos
13.http://relaunch.tommy.ismy.name/inside-the-mind
14.http://mindfire.tommy.ismy.name/
15.http://mindfire.tommy.ismy.name/
16.http://www.twitter.com/tommyismyname
17.http://www.smashingmagazine.com
18.http://www.smashingmagazine.com/publishing-policy/