- •Preface
- •It isn’t Practice That Makes Perfect;
- •It’s Perfect Practice That Makes Perfect.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Effective managerial communication
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Unit II management
- •Management4
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Unit III communication in the corporate culture context
- •Company structure5
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Culture context strategy 6
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say how culture context affects:
- •3. Translate Communication strategy and Audience strategy passages of the text.
- •4. Summarize the text orally.
- •Vocabulary_______________________________________________________
- •Unit IV communication and leadership styles
- •Communicator strategy and styles7
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate When to use the tell/sell style and the consult/join style parts of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Leadership styles8
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate paragraphs 3,4,5, and 8 of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Unit V channel choice strategy
- •Channel choice strategy9
- •1. Traditional writing
- •3. Electronic mail (email)
- •4. Web page
- •1. Tell/sell presentations
- •2. Consult/join meetings
- •3. Videoconferences
- •5. Broadcasting or webcasting
- •6. Electronic meetings
- •1. Conversation (face-to-face)
- •2. Telephone
- •3. Voicemail
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Discuss channels advantages and disadvantages.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Overcoming the obstacles to effective teams11
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Discuss obstacles that can stand in the way of creating effective teams and effective techniques that can be used to overcome those obstacles.
- •Unit II decision making
- •Decision making12
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Unit III meeting
- •Meeting13
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Translate paragraphs 1, 2, 3, of the text.
- •3. Summarize the text.
- •Unit IV presentations
- •Presentations14
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •1. Answer the following questions. Give your reasons.
- •1. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Ignorance - неведение, незнание ( about; of )
- •To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to)
- •Unit V delegation
- •Delegation16
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Put questions to the part “Determinants of Delegation”.
- •Unit VI persuasion
- •Authority vs persuasion17
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion strategies18
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion tactics19
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Translate the last paragraph in writing.
- •Vocabulary - ------------------------------------------------------------------
- •Part III foreign language
- •In management
- •Foreign language20
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Appendix II company culture
- •Appendix III working in groups
- •Appendix IV building teams
- •Appendix V behavioral checklist
- •Appendix IX summary of the crucial behaviors for conducting effective meeting
- •Appendix X presentations
- •Appendix XI persuading
- •Appendix XII delegation
- •Bibliography
- •In management 7
- •22. Ignorance - неведение, незнание ( about; of ) 88
- •23. To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to) 88
- •In management 110
- •In management 116
- •Managerial Communication for English Study
- •5 References: (5), (3).
- •6 References: (5), (3).
In management 7
UNIT I EFFECTIVE MANAGERIAL COMMUNICATION 7
UNIT II MANAGEMENT 18
UNIT III COMMUNICATION IN THE CORPORATE CULTURE CONTEXT 24
References: (5), (3). 24
References: (5), (3). 30
UNIT IV COMMUNICATION AND LEADERSHIP STYLES 35
UNIT V CHANNEL CHOICE STRATEGY 46
PART II 54
COMMUNICATION TACTICS IN MANAGEMENT 54
UNIT I TEAM WORK 54
65
UNIT II DECISION MAKING 65
UNIT III MEETING 71
MEETING 71
UNIT IV PRESENTATIONS 77
22. Ignorance - неведение, незнание ( about; of ) 88
23. To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to) 88
24. ___________________________________________________________ 88
25. ___________________________________________________________ 88
26. ___________________________________________________________ 88
27. ___________________________________________________________ 88
28. ___________________________________________________________ 88
UNIT V DELEGATION 88
UNIT VI PERSUASION 95
PART III 110
FOREIGN LANGUAGE 110
In management 110
PART IV 116
COMMUNICATION SKILLS 116
In management 116
APPENDIX I COMPANY STRUCTURE 116
APPENDIX II COMPANY CULTURE 118
APPENDIX III WORKING IN GROUPS 120
APPENDIX IV BUILDING TEAMS 121
APPENDIX V BEHAVIORAL CHECKLIST 122
APPENDIX VI MINUTES 123
APPENDIX VII AGENDA 124
APPENDIX VIII CHECKLIST: IMPROVING MEETING PRODUCTIVITY 125
APPENDIX IX SUMMARY OF THE CRUCIAL BEHAVIORS FOR CONDUCTING EFFECTIVE MEETING 126
APPENDIX X PRESENTATIONS 129
APPENDIX XI PERSUADING 130
APPENDIX XII DELEGATION 133
BIBLIOGRAPHY 134
Managerial Communication for English Study
The newly revised third edition of Managerial Communication for English Study provides a clear, concise and practical guide to managerial communication for future business professionals.
This edition examines important ideas about communication strategies, tactics, skills that play a crucial role in managerial communication. It cuts through the maze of traditional academic structure and addresses fundamental communication skills that are inevitable for future managers. Furthermore, this edition provides a strategic, yet practical view of managerial communication. Each unit has been condensed to meet the needs of a busy contemporary manager and content has been added to reflect current business practices.
Managerial Communication for English Study clearly combines a deep understanding of the theory with great sensitivity to the needs of the students. This edition has produced a stimulating study material which transforms the way in which students should think about communication in business. Integrating theory, comprehension, and vocabulary practice, this book enables students to view their own communication abilities, communication skills, and challenges and to develop solutions to real communication problems in business situations.
This comprehensive and up-to-date textbook covers both theoretical and applied issues relating to the field of managerial communication, highlighted by exercises which are organised into four main areas: reading, writing, speaking and vocabulary enhancement. Strong focus is paid to the introduction of the professional jargon which aims to serve as a useful guide for anyone studying communication for managerial purposes. This textbook provides an essential teaching and learning resource for anyone who has to acquire communicative competence in a business environment.
Reviewed by: PhDr. Ildikó Némethová, PhD.
Faculty of Applied Languages University of Economics in Bratislava
Slovak Republic
1 Ruth Breeth – Newsletter Editor for ESP SIG. Director of the Institute Of Modern Languages at the University of Navarra, Spain.
2 Breeth Ruth and project team. Transparency in the Acquired Language competence. Vydavatel’stvo ECONOM, Bratislava, 2007.
3 References:(3), (4).
4 References: (1), (5).