- •Preface
- •It isn’t Practice That Makes Perfect;
- •It’s Perfect Practice That Makes Perfect.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Effective managerial communication
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Unit II management
- •Management4
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Unit III communication in the corporate culture context
- •Company structure5
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Culture context strategy 6
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say how culture context affects:
- •3. Translate Communication strategy and Audience strategy passages of the text.
- •4. Summarize the text orally.
- •Vocabulary_______________________________________________________
- •Unit IV communication and leadership styles
- •Communicator strategy and styles7
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate When to use the tell/sell style and the consult/join style parts of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Leadership styles8
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate paragraphs 3,4,5, and 8 of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Unit V channel choice strategy
- •Channel choice strategy9
- •1. Traditional writing
- •3. Electronic mail (email)
- •4. Web page
- •1. Tell/sell presentations
- •2. Consult/join meetings
- •3. Videoconferences
- •5. Broadcasting or webcasting
- •6. Electronic meetings
- •1. Conversation (face-to-face)
- •2. Telephone
- •3. Voicemail
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Discuss channels advantages and disadvantages.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Overcoming the obstacles to effective teams11
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Discuss obstacles that can stand in the way of creating effective teams and effective techniques that can be used to overcome those obstacles.
- •Unit II decision making
- •Decision making12
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Unit III meeting
- •Meeting13
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Translate paragraphs 1, 2, 3, of the text.
- •3. Summarize the text.
- •Unit IV presentations
- •Presentations14
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •1. Answer the following questions. Give your reasons.
- •1. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Ignorance - неведение, незнание ( about; of )
- •To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to)
- •Unit V delegation
- •Delegation16
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Put questions to the part “Determinants of Delegation”.
- •Unit VI persuasion
- •Authority vs persuasion17
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion strategies18
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion tactics19
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Translate the last paragraph in writing.
- •Vocabulary - ------------------------------------------------------------------
- •Part III foreign language
- •In management
- •Foreign language20
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Appendix II company culture
- •Appendix III working in groups
- •Appendix IV building teams
- •Appendix V behavioral checklist
- •Appendix IX summary of the crucial behaviors for conducting effective meeting
- •Appendix X presentations
- •Appendix XI persuading
- •Appendix XII delegation
- •Bibliography
- •In management 7
- •22. Ignorance - неведение, незнание ( about; of ) 88
- •23. To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to) 88
- •In management 110
- •In management 116
- •Managerial Communication for English Study
- •5 References: (5), (3).
- •6 References: (5), (3).
1. Answer the following questions. Give your reasons.
What does making a good oral presentation involve?
What three basic purposes do oral presentations have?
Why is it important to simplify what you want to say?
What do you need to keep in mind analyzing your audience for an oral presentation?
What is the purpose of the presentation?
What are three basic kinds of presentations?
Are the beginning and end of a presentation positions of emphasis?
What can give your presentation a professional image?
Do audiences want the sense that you're talking directly to them? Why?
When will people enjoy your presentation more?
2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
__ The power to persuade people to care about something you believe in is crucial to business success.
__Oral presentations have two basic purposes: to inform, and to build goodwill.
__ Note that the purpose is the introduction of your talk.
__ In all oral presentations, simplify what you want to say.
__ Listeners, need not to remember what the speaker says.
__ The more you know about your audience, the better you can adapt your message to the audience.
__ The end of your presentation should not be as strong as the opener.
__ Show the audience members that your information answers their questions, solves their problems, or helps them do their jobs.
__ Look directly at the people you are talking to.
__ If your ideas don't excite you, why should your audience find them exciting?
Assignments______________________________________________________
1. Say what you have learned about:
1. oral presentations definition; 2. purpose of presentation; 3. monologue presentation; 4. guided presentation; 5. an interactive presentation; 6. the beginning and end of a presentation; 7. visuals.
2. Divide the text into logical parts. Give a title to each part.
3. Summarize the text.
Vocabulary_______________________________________________________
Below is a list of terms that you could find in the text. Use this as a working list and add other terms that you figured out in the unit.
to care - проявлять интерес
crucial - ключевой, наиболее значительный, решающий (момент, проблема и т. д.)
delivery - манера произнесения, манера подачи материала
to fit - соответствовать
area - сфера деятельность
to build goodwill – конструировать благожелательное отношение
to entertain - развлекать
to validate - обосновывать
to reach - оказывать влияние
to simplify - упрощать
visual - изобразительный, наглядный, наглядное пособие
at a glance - с одного взгляда
physical conditions – физические условия
message - сообщение
guided discussion – управляемая дискуссия
interruption – пауза, заминка
to function - выполнять функции
in advance - заблаговременно
deviation - отклонение (от курса, маршрута и т.п.)
common - общепринятый, распространенный
boring - надоедливый, неинтересный, скучный
uninvolved – не включённый (в деятельность), пассивный
to serve – служить
facilitator - посредник
to tap - извлекать что-л., начинать использовать что-л.
conversation - беседа
chart - график, диаграмма, схема, таблица, чертеж
overhead - ( тж. overhead projector; сокр. OHP ) проекционный аппарат
transparency – диапозитив
emphasis - выразительность
rapport - взаимоотношения, взаимопонимание, понимание
to restate - вновь заявлять; заново формулировать
vivid - ясный, четкий, отчетливый
perceived – воспринимаемый
solid - основательный
to convince - убеждать, уверять
significant - значительный, важный, существенный
digits – цифра, символ
reason - аргумент
to permit - позволять
to respond - отвечать
objection - возражение
immediately – непосредственно, немедленно
overview - обзор
signpost - указательный столб, указатель, столб с вывеской (обычно гостиницы или магазина)
explicit - открытый, прямой
statement - заявление, утверждение
to tangle up - запутываться
canned talk - заготовленная речь
to convey - передавать (чувства и т. п. to)
to enable - давать возможность или право что-л. сделать
conscious – здравый (обладающий способностью мыслить, делать выводы)
to modify - корректировать
to vary - варьировать
volume - уровень громкости
pitch - высота (тона, звука и т. п. )
to perceive – воспринимать
__________________________________________________________
__________________________________________________________
___________________________________________________________
___________________________________________________________
Reading_________________________________________________________
Write out any terms that you did not understand in the reading. Look at its context, and try to figure out the meaning. Discuss these terms with your classmates.
HANDLING QUESTIONS15
During your presentation, tell the audience how you'll handle questions. If you have a choice, save questions for the end. During the question period, don't nod your head to indicate that you understand a question as it is asked. Audiences will interpret nods as signs that you agree with the questioner. Instead, look directly at the questioner, as you answer the question; expand your focus to take in the entire group. Don't say, "That's a good question." That response implies that the other questions have been poor ones.
If the audience may not have heard the question or if you want more time to think, repeat the question before you answer it. Link your answers to the points you made in your presentation. Keep the purpose of your presentation in mind, and select information that advances your goals.
Occasionally someone will ask a question that is really designed to state the speaker's own position. Respond to the question if you want to. Another option is to say, "I'm not sure what you're asking," or even, "That's a clear statement of your position. Let's move to the next question now." If someone asks about something that you already explained in your presentation, answer the question without embarrassing the questioner. No audience will understand and remember 100% of what you say.
If you don't know the answer to a question, say so. If your purpose is to inform, write down the question so that you can look up the answer before the next session. If it's a question to which you think there is no answer, ask if anyone in the room knows. When no one does, your "ignorance" is indicated. If an expert is in the room, you may want to refer questions to him or her.
At the end of the question period, take two minutes to summarize your main point once more.
Comprehension___________________________________________________