- •Preface
- •It isn’t Practice That Makes Perfect;
- •It’s Perfect Practice That Makes Perfect.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Effective managerial communication
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Summarize the text.
- •Vocabulary__________________________________ ___________________
- •Unit II management
- •Management4
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Unit III communication in the corporate culture context
- •Company structure5
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Culture context strategy 6
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say how culture context affects:
- •3. Translate Communication strategy and Audience strategy passages of the text.
- •4. Summarize the text orally.
- •Vocabulary_______________________________________________________
- •Unit IV communication and leadership styles
- •Communicator strategy and styles7
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate When to use the tell/sell style and the consult/join style parts of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Leadership styles8
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •1. Say what you have learned about:
- •2. Translate paragraphs 3,4,5, and 8 of the text.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •Unit V channel choice strategy
- •Channel choice strategy9
- •1. Traditional writing
- •3. Electronic mail (email)
- •4. Web page
- •1. Tell/sell presentations
- •2. Consult/join meetings
- •3. Videoconferences
- •5. Broadcasting or webcasting
- •6. Electronic meetings
- •1. Conversation (face-to-face)
- •2. Telephone
- •3. Voicemail
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Discuss channels advantages and disadvantages.
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Overcoming the obstacles to effective teams11
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Discuss obstacles that can stand in the way of creating effective teams and effective techniques that can be used to overcome those obstacles.
- •Unit II decision making
- •Decision making12
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Unit III meeting
- •Meeting13
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Translate paragraphs 1, 2, 3, of the text.
- •3. Summarize the text.
- •Unit IV presentations
- •Presentations14
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Divide the text into logical parts. Give a title to each part.
- •3. Summarize the text.
- •Vocabulary_______________________________________________________
- •1. Answer the following questions. Give your reasons.
- •1. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Ignorance - неведение, незнание ( about; of )
- •To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to)
- •Unit V delegation
- •Delegation16
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •2. Put questions to the part “Determinants of Delegation”.
- •Unit VI persuasion
- •Authority vs persuasion17
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion strategies18
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Persuasion tactics19
- •1. Answer the following questions. Give your reasons.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •Assignments______________________________________________________
- •1. Say what you have learned about:
- •2. Translate the last paragraph in writing.
- •Vocabulary - ------------------------------------------------------------------
- •Part III foreign language
- •In management
- •Foreign language20
- •1. Answer the following questions. Give extensive answers.
- •2. Determine which of the following statements are true and which are false. Then put t or f in the blanks. Rewrite false statements to make them true.
- •3. Summarize the text.
- •Appendix II company culture
- •Appendix III working in groups
- •Appendix IV building teams
- •Appendix V behavioral checklist
- •Appendix IX summary of the crucial behaviors for conducting effective meeting
- •Appendix X presentations
- •Appendix XI persuading
- •Appendix XII delegation
- •Bibliography
- •In management 7
- •22. Ignorance - неведение, незнание ( about; of ) 88
- •23. To refer - передавать (вопрос, дело, проблему и т. П.) на рассмотрение или для подтверждения ( to) 88
- •In management 110
- •In management 116
- •Managerial Communication for English Study
- •5 References: (5), (3).
- •6 References: (5), (3).
2. Consult/join meetings
Advantages: Choose meetings when you want to elicit ideas from others; foster group participation and discussion; resolve group issues; receive input from various people or groups, reach a consensus and establish action steps.
Disadvantages: Face-to-face meetings do not allow the possibility of simultaneous participation in multiple locations; can delay meeting follow-up activities because decisions and action items must be written up after the meeting.
3. Videoconferences
Advantages: Choose videoconferences when (1) the participants are in different places, but you want to communicate with them all at the same time; (2) you want to save on travel time and expenses.
Disadvantages: They are usually not as effective as face-to-face meetings when you need to persuade or to establish personal relationships.
4. Audioconferences Audioconferences are usually called telephone conference calls.
Advantages: Have most of the advantages of videoconferencing, but are (1) cheaper, (2) based on more readily available equipment, (3) less time and trouble to set up.
Disadvantages: Have most of the disadvantages of videoconferencing plus (1) lack of body language makes it harder to interact and to know who is going to speak next, and (2) lack of text or visuals makes it harder to communicate a great deal of detailed information.
5. Broadcasting or webcasting
Advantages: Can transmit to multiple audiences in multiple locations.
Disadvantages: Usually one-way video, sometimes two-way audio.
6. Electronic meetings
Advantages: Choose electronic meetings when you want to (1) generate more ideas and alternatives more quickly than with a traditional note-taker; (2) allow the possibility of anonymous input, which may lead to more candid and truthful replies; (3) maximize audience participation and in-depth discussion because everyone can "speak" simultaneously, so shy members are more likely to participate. Disadvantages: EMS (1) cannot replace face-to-face contact, especially when group efforts are just beginning and when you arc trying to build group values, trust, and emotional ties; (2) may make it harder to reach consensus.
7. Email meetings Email meetings are unmediated (that is, messages go directly to other participants’ computers) and asynchronous (that is, people respond at their convenience, at different times).
Advantages: At their best, email meetings can (1) increase participation because people can respond when they wish and no scheduling is necessary, (2) speed up meeting follow-up activities because of electronic distribution.
Disadvantages: At their worst, email meetings can (1) decrease attention to the audience and to social context and regulation; (2) be inappropriately informal; (3) consist of "quick and dirty" messages, with typos and grammatical errors, and, more importantly, lack of logical frameworks for readers—such as headings and transitions.
Speaking to an individual
Speaking to an individual includes conversation, telephone, voicemail.
Speak to an individual - not to a group - when you want (1) a private, confidential communication, (2) individual feedback or response, (3) less preparation time, or (4) a fast, simple answer.
