11. Useful words and phrases.

advertising – реклама

assembly line – конвейер

benefit – преимущество

to be popular with – пользоваться успехом

condition – состояние

customer – клиент

to deliver – доставлять

to develop – разрабатывать

employee – наемный работник

high quality items – товары высокого качества

line of products – ассортимент продукции

market research – исследование рынка

on site presentations – презентации непосредственно в помещении компании заказчика

production process – производственный процесс

promotion – продвижение товаров

records – личные дела сотрудников

to recruit – нанимать на работу

responsibility – должностная обязанность

sales – сбыт

shift – смена

staff – сотрудники компании = personnel = employees

This product has sales potential. – Товар можно будет продать.

12. Fill in the gaps with the phrases from the box.

a) benefits b) shifts c) personnel department d) marketing e) responsibilities f) market research g) on site presentations h) high quality items i) records j) promotion k) process l) employees m) staff n) production o) sales p) recruit r) R&D s) develop t) models

I work in the 1) ... department. In fact there are over 50 of us altogether. We make 2) ... of our products, inform customers about their 3) ... and persuade people to buy our products.

The 4) ... department, where I work, is very important for the company. 60 employees work in three 5) ... on the assembly line to produce 6) ... for customers.

The production 7) ... never stops.

The 8) ... is not large at all, but it is very important. We 9) ... new personnel, we keep 10) ... of the company 11) ... and organize trainings for them.

I work in the 12) ... department. At present there are five 13) ... working in this department. We work in a team. Our main 14) ... are advertising and 15) ... of new lines of products and 16) .... It’s very important to know what kind of products have sales potential.

All departments in the company depend on us. We 17) ... new products and make changes in the existing 18) ... . Creativity is a key to success. Everybody in the 19)…department thinks so.

13. Describe the department you work in. Use the pattern.

I work in the --------------- department. In fact there are --------------- of us. We work closely with the --------------- . Our main responsibilities are --------------- and ---------------. Our work never ends. I deal with ---------------. --------------- is the head of our department.

14. Translate into English.

Я работаю в транспортном отделе. Отдел небольшой. На самом деле в нем работают два менеджера и десять водителей грузовиков. Начальником отдела является г-н Иванов. Я подчиняюсь ему. Мы работаем в тесной связи с отделом сбыта. Наша основная обязанность – доставить товары высокого качества клиентам вовремя и в хорошем состоянии.

15. Work in pairs. Ask your partners about their work.

16. Listen to Mary’s story about her work. Decide if the sentences true (T) or false (F).

1. Mary moved on to a software company. (F)

2. 300 employees work in the factory.

3. The company has 8 branches.

4. Mary works in a system of three shifts.

5. Mary works in the Marketing Department.

6. She regularly does market research.

Quiz

What are the main drawbacks of open space offices?

17. Noun suffixes –tion, -ment.

You can find suffixes –ment, -tion in many English words. They help to form nouns from verbs.

e.g. to recruit – recruitment

to produce – production

18. Derive nouns from the following verbs.

Pay, advertise, develop, transport, promote, present, management, apply.

- ment	- tion

19. Study the use of pronouns in English.

Demonstrative pronouns

Ед.ч.	Мн.ч.
this – это, эта, этот that – то, та, тот	these – эти those – те

This and these pronouns are used when speaking about the objects located close to the speaker.

That and those – when speaking about objects which are farther in distance for the speaker.

20. Change the nouns into the plural. Make all the other necessary changes in the sentences.

1. This product has sales potential. 2. This employee works in Glasgow branch. 3. That printer is out of order. 4. That department is situated opposite the stairs.5. Does this manager report to you? 6. Unfortunately, this presentation was not very successful.

21. Change the nouns into the singular. Make all the other necessary changes in the sentences.

1. These shopping centres are very profitable. 2. These photocopiers are out of order. 3. We put those lines of products on the market in 2007. 4. These head hunters recruit only top managers.

5. These high quality items were very popular with our customers. 6. I didn’t develop those products.

22. Possessive pronouns

Personal pronouns	Possessive pronouns
I you he she it we you they	my your his her its our your their

23. Open the brackets using possessive pronouns.

1. Who is ... (you) boss now? 2. I want to see Mr. Stewart immediately. I cant find

... (he) report. 3. The part of ... (I) job is to recruit new staff. 4. We are responsible for making sure that customers know about ... (we) products. 5. ...(They) trainings were very helpful for the personnel. 6. When does ...(she) shift start? 7. How do you like this model? We buy some of

... (it) components in Japan.