- •Isbn 978-5-9590-0757-7
- •Предисловие
- •Part I: general management Module 1
- •The manager’s job
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •12. Choose the irregular verbs used in the text and write down their three basic forms (the infinitive, past simple and past participle).
- •13. Fill in the blanks with appropriate forms of the verb to be.
- •14. Speak on the manager’s job using the substitution table.
- •Read the text quickly to grasp its main idea. Choose the best title for the text: a. Senior management level; b. Senior management issues; c. Strategic decision making.
- •Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 2
- •Organization theory
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Divide the four-syllable words into three groups according to their stress patterns.
- •3. Translate the following words and expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Choose the best translation of the underlined words.
- •6. Complete the sentences using appropriate words from the text.
- •8. Fill in the table with plural nouns according to the way their endings are pronounced. Explain the rule. Consult a grammar reference book if necessary.
- •9. Arrange the chains of words into meaningful sentences.
- •10. Fill in the articles where necessary.
- •11. Find in the text the words that can function either as a noun or as a verb. Organize them into pairs based on conversion. Follow the model.
- •12. Arrange the words into four categories: 1) nouns, 2) verbs, 3) adverbs and 4) adjectives. Use a dictionary if necessary.
- •13. Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 3
- •Types of organizations
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Divide the words into two columns according to the rule of reading of the letter “c”. Consult a dictionary if necessary.
- •3. Translate the expressions into Russian.
- •8. Form nouns with the help of the suffix –ee. Follow the model. Translate the pairs into Russian.
- •9. Fill in the blanks with appropriate words or their parts.
- •10. Comment on the functions and meanings of the word “one” in different contexts.
- •11. Choose a proper alternative form.
- •12. Open the brackets and use the verbs in appropriate simple forms.
- •13. Make irregular plural forms of the following nouns. Use a grammar textbook if necessary.
- •14. Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 4
- •Management styles
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •5. Match the words with their definitions.
- •7. Compare the positive and negative features of the four main styles of management:
- •8. Complete the sentences in your own way.
- •9. Some English collective nouns can function as either countable or uncountable. Define if the nouns in bold type are countable or uncountable in the following contexts.
- •10. Use appropriate forms of quantitative adjectives choosing from the alternatives.
- •11. Form abstract nouns with the help of the suffix –ship. Translate them into English. Follow the model.
- •13. Study the meanings of the underlined compound words with the hand-element. Translate the sentences into Russian.
- •14. Render the text in English and entitle it.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 5
- •Human resource management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Divide the following words into three columns according to the way of pronunciation of the letter “p”. Practice reading the words.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Explain the meaning of the following sentences.
- •6. Match the words with their definitions.
- •7. Fill in proper words. Consult the text above if necessary.
- •8. Use correct prepositions choosing from the alternatives.
- •10. Complete the sentences in your own way.
- •12. Fill in the missing words and entitle the text.
- •13. Study and memorize the most common Latin abbreviations which you can often find in English texts.
- •14. Render the text in English. Управление таможенным персоналом
- •15. Get prepared to speak on human resource management and related issues, namely:
- •16. Write a paragraph on one of the issues.
- •Role-playing
- •Case-study/Project
- •Tips from experienced interviewees
- •Self-assessment grid
- •Module 6
- •Organizational culture
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Read the words with the suffix –ate which is pronounced differently depending upon the part of speech.
- •3. Practice reading words with the suffix –que /k/.
- •4. Translate the following expressions into Russian.
- •11. Match the words with their definitions. Use an English-English dictionary if necessary.
- •12. Study the meanings of the so-called Wh-words which contain the element –ever. Use the Wh-words to fill in the gaps in the sentences below. Translate the latter into Russian.
- •13. Comment on the meanings of the conjunction neither … nor “ни …, ни…” in the following sentences.
- •14. Complete the sentences with your own ideas.
- •15. Change direct questions into indirect ones. Open the brackets. Mind a direct word order in indirect questions. Follow the models.
- •16. Speak on what hr managers are likely/unlikely to do. Follow the model.
- •17. Choose the appropriate forms from the alternatives. Cross culture: hidden rules
- •18. Translate the text into English and entitle it.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 7
- •Group and team management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Divide the words into two columns according to the ways of reading of consonant clusters with the letters “g” and “n”. Practice reading the words.
- •Translate the following expressions into Russian.
- •Divide the words from the exercise above into three groups according to the type of qualities they can denote: 1) positive, 2) negative or 3) either.
- •Discuss with your partner which qualities are necessary for working in a team (group).
- •Explain different meanings of the word “single” in the following contexts.
- •12. Change the word “once” into “if” or “when” where possible. Translate the sentences into Russian.
- •Write 1-2 paragraphs to illustrate what the following proverbs mean.
- •Choose the phrasal verbs from the box and use them in the appropriate forms to fill in the gaps in the sentences (one verb for each sentence).
- •Divide the following adjectives into four groups according to the ways they form the degrees of comparison:
- •Explain the meanings of the following proverbs and sayings that contain comparatives. Suggest their Russian equivalents.
- •Complete the gaps in your own way.
- •Начало формы
- •Use the verbs in brackets in appropriate tense forms.
- •Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 8
- •Swot analysis
- •Text comprehension
- •Vocabulary and grammar acquisition
- •6. Choose the appropriate word from the alternatives.
- •7. Match the nouns with their definitions. Use an English-English dictionary if necessary.
- •8. Complete the sentences in your own way.
- •9. Organize the following chains of words into meaningful sentences.
- •Consider the following quotation with your partner. Say if you agree or disagree with the quotation. Provide enough argumentation to support your ideas.
- •14. Write a paragraph or two (up to 50-70 words) under one of the headlines below.
- •Render the text in English and entitle it.
- •Role-playing
- •Case-study/Project
- •Airlines want to be retailers – a mini-swot analysis of the issues
- •Self-assessment grid
- •Module 9
- •Marketing mix
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Translate the following expressions into Russian.
- •Find English equivalents in the text.
- •4. Fill in missing words.
- •5. Choose the correct word from the alternative.
- •7. Fill in missing prepositions or particles.
- •8. Translate the sentences into Russian paying attention to different meanings of the verb meet, particularly in set expressions.
- •9. Put the word enough in the correct place.
- •10. Translate the sentences into Russian using the word enough.
- •11. Open the brackets using one of the non-finite verb forms (infinitive, participle, or gerund).
- •12. Read the article and summarize its content. Express your opinion about what you have read. McDonald’s faces backlash in Tecoma, Australia
- •13. Discuss with your partner the following issues:
- •14. Illustrate in 1-2 written paragraphs the meaning of one of the proverbs/sayings below.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 10
- •Quality management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •4. Match the words with their definitions.
- •5. Complete the sentences.
- •6. Use the jumbled words to make up meaningful sentences. The initial word is correct.
- •7. Read the text and choose the correct word forms from the alternatives. The danger of outcome over process
- •8. Fill in the gaps with appropriate words.
- •9. Consider the meanings of the word number in different contexts. Translate the sentences into Russian.
- •10. Complete the sentences with one of the expressions:
- •11. Choose the correct synonyms (aim, goal, objective, target or purpose) to fill in the gaps. Use a dictionary to explain the difference in their meaning.
- •12. Explain the meanings of the phrasal verb let in the sentences below. Use a dictionary if necessary.
- •13. Think over some contexts to illustrate the proverbs/sayings which contain the verb let.
- •14. Write 2-4 paragraphs (up to 100 words) and explain if you agree/disagree with the following statements:
- •15. Comment on the quotations attributed to some famous people.
- •16. Render the text in English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Underline the stressed syllables in the following words and pronounce the words correctly.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Fill in the missing parts of speech where possible. Use a dictionary if necessary.
- •6. Put the words together to make synonymic pairs.
- •8. Choose the right word.
- •11. Archaic words with the elements here- and there- are another feature of formal written texts. Study the table of archaic words and their translations.
- •12. Translate the sentences/parts of sentences into Russian. Consider the meanings of the underlined archaic words.
- •13. Write 5-7 sentences of your own using some archaic words from the table above.
- •Render the text in English. Suggest a title to the text.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 12
- •Customs as an organization
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Form adverbs by adding the suffix –ly to the adjectives below. Mind the pronunciation of the suffixes in the adverbs (drop the bold-typed letter “a” in the cluster -ally). Follow the model.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Match pairs of antonyms.
- •6. Paraphrase the underlined parts in the following sentences.
- •7. Translate the following contexts into Russian paying attention to different meanings of the word given.
- •Fill in appropriate prepositions.
- •Choose a correct form of negation. Explain the grammar rule. Translate the sentences into English. Think of some situations to illustrate their meanings.
- •Write a mini-essay (70-100 words). Use one of the proverbs or sayings as a title of your essay.
- •Use the words in the margins in appropriate forms.
- •Put the words in brackets into participial forms (present or past participles). Translate the sentences into Russian.
- •Study the table with English numerals and fractions.
- •14. Practice reading the following numbers.
- •Read the text. Discuss its main idea with your partner(s). Suggest a title to the text.
- •Render the text in English. Всемирная таможенная организация
- •Speak on:
- •Role-playing You are meeting your colleague from some foreign customs. Discuss if your national customs services are structured similarly or differently. Case-study/Project
- •Self-assessment grid
- •Module 13
- •Customs automation
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Name silent letters in the following words.
- •Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •8. Match the nouns with their definitions.
- •Role-playing
- •Case-study/Project
- •Module 14
- •Risk management in customs procedures
- •Text comprehension
- •Why are customs administrations abandoning traditional checks and applying risk management?
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Practise reading the words with two identical consonant letters, normally pronounced in English as one sound. Find one exception.
- •Practice reading the words with the consonant clusters:
- •Translate the following word-combinations into Russian.
- •Find English equivalents in the text.
- •7. Form pairs of synonyms.
- •8. Find in the text the antonyms of the following words.
- •10. Define the part of speech of the words in bold type. Translate the sentences into Russian.
- •11. Form compound words using the prefix anti-. Follow the model. Make up sentences with some of the words.
- •12. Fill in the gaps using one of the options: a) other; b) the other; c) others, d) the others, e) another. Explain your choices.
- •13. Use appropriate prepositions where necessary.
- •15. Render the text in English. Управление рисками
- •16. Read the article and discuss the problem posed in it. Customs blacklists business
- •17. Speak on:
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 15
- •Financial management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •4. Make collocations with the words investment, finance and financial and translate the collocations into Russian.
- •5. Find the text the terms related to the area of economy and finance. Explain their meanings. Use a dictionary if necessary.
- •6. Fill in the grid with the missing parts of speech where it is possible.
- •Fill in the gaps with appropriate words given the box.
- •8. Explain the meaning of the bold-typed idioms.
- •Use a Business English-Russian dictionary to translate the following expressions into Russian. Make up sentences of your own with them.
- •Choose the best answer. Financial analysis
- •Turn the sentences from the exercise above into Type b and Type c. Follow the models.
- •Read the newspaper article and discuss with your partner the issues mentioned before the article.
- •The dirty secret of some top managers
- •Render the following text in English and entitle it.
- •Write a mini-essay (up to 100 words) on one of the issues below.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 16
- •Customs duties and taxes
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •4. Form adjectives from nouns/verbs using the suffix –able. Translate the adjectives into English. Follow the model.
- •5. Use an English dictionary to define the following terms:
- •6. Comment on the meanings of the modal verbs shall and ought to in the sentences below. Translate the sentences into Russian.
- •8. Fill in the gaps with the words which or whose.
- •9. Choose the correct form from the alternative. Discuss the prospects of electronic cash with your partner. The future of money: electronic cash
- •10. Fill in the missing words. The cost of money
- •Финансовый контроль в таможенной сфере
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Revision tests Test 1
- •Test 2
- •Test 3
- •Test 4
- •Test 5
- •Test 6
- •Test 7
- •Test 8
- •Test 9
- •Test 10
- •Test 11
- •Test 12
- •Test 13
- •Test 14
- •Test 15
- •Test 16
- •Text 2
- •Management science
- •Text 3
- •Systems theory
- •Text 4
- •Brainstorming
- •Text 5
- •The Normative Decision Model
- •Text 6
- •Three eras of globalization
- •Text 7
- •Steve Jobs
- •Text 8
- •Text 9
- •A motivation theory
- •Text 10
- •Corporate culture
- •Text 11
- •Ethics and corporate social responsibility
- •Text 12
- •Multiculturalism
- •Text 13
- •Team roles
- •Text 14
- •Cfx financial and strategic swot analysis review
- •Text 15
- •Text 16
- •Strategic aspects of fcs development
- •Text 17
- •Reforming the Russian Customs
- •Text 18
- •The Revised Kyoto Convention
- •Text 19
- •Customs Cooperation between Russia and Japan Gathers Pace
- •Text 20
- •Text 21 Read the interview with Andrew Rashbass and speak on his transition from ceo to cio. Explain the difference between the two positions. The transition from cio to ceo
- •Text 22
- •Ict for Customs
- •Text 23
- •Таможенный выпуск товаров
- •Text 24
- •Text 25
- •Text 26
- •Text 27
- •Страновые риски
- •Text 28
- •When he speaks, global markets shudder
- •Text 29
- •Краткая история финансового менеджмента
- •Text 30
- •Goldman Builds Private Bank
- •Text 31
- •Duties of an excise officer
- •Text 32
- •Customs always right
- •Text 33
- •Таможенные платежи теперь можно заплатить через Интернет
- •References and Sources
Text 5
Read the text and describe the Normative Decision Model.
The Normative Decision Model
The Normative Decision Model was developed by Victor Vroom and his associates. It gives explanation to the appropriate level of worker involvement in the decision-making process.
The model also describes five decision-making styles, from autocratic to group styles. The autocratic style is one where managers make decisions independently and autonomously. The manager can also collect relevant information from others, involve individual co-workers, and consult with groups of workers before making decisions. Under the “group” style, managers allow their workers to solve problems. The appropriate decision-making style is dictated by characteristics of the situation – acceptance, quality, and time. Like tools, different decision-making style are appropriate for different types of problems and skilled managers know when and how to use each of them.
Text 6
Read the text and comment on Thomas Friedman’s three eras of globalization.
Three eras of globalization
In his book “The World Is Flat”, Thomas Friedman describes three eras of world trade. The first stage – Globalization 1 – occurred between the times of Columbus until around 1800. The moving force behind the trade was countries and governments. Global commerce and trade were conducted by and between countries.
Globalization 2 lasted from 1800 until 2000. The driving forces in this era were multinational companies. The invention of the steam engine and the railroad brought about the fall of transportation and communication costs. It also helped drive the expansion of companies and the distribution of their products into new and international markets.
Around the turn of this century, we entered the third stage – Globalization 3. In this era, the driving force is not countries or multinational organizations; it is individuals. Transactions occur between individuals and businesses that find each other through worldwide e-commerce websites. Amazon.com and eBay.com are two of the most popular retail destinations on the web.
Today’s information and communication technology allows individuals to collaborate and engage in global commerce and trade as never before.
Text 7
Read the text and name Steve Jobs’ contributions to the world of management, business and technology.
Steve Jobs
Ask several people to name what they think Steve Jobs’ biggest contribution has been, and you will get a variety of responses. Sure, he has brought us some amazing innovations, and millions of us own (or want to own) them. There’s the iPod, the iPad, and the i-everything else!
But when you get down to it, it really wasn’t Jobs who did it alone – it was his team. But Steve did do one thing that started a positive trend that will last for decades or longer. And that contribution is so big, so important, that by some divine guidance it was inserted into his name. Steve created jobs. And lots of them.
Steve Jobs built amazing teams. It is the fundamental component to entrepreneurial success, and when done perfectly, it is the component to grand economic success. Jobs is an entrepreneur through and through and he has built a company that has brought benefits to all consumers.
Steve’s own company grew from a startup to having over 7,000 employees by the time he left, the first go-around. When he returned to the company, he increased Apple to over 46,500 full-time employees.
These examples alone are enough to show how innovations have had a ripple effect, from those who work for him to those who have developed apps for his products – and are growing their own companies and fulfilling their own entrepreneurial dreams. There are countless people and businesses making a profit from Jobs’ creations, including those selling sleeves, holders, accessories, stickers, etc. Apple products create a wide variety of markets for those selling add-ons for those products.
Jobs has done something that most entrepreneurs can only dream of achieving. The goal is to create something that will touch a lot of people and put them to work, either directly or indirectly. That’s what he has done, thus giving work to many people and creating an empire.
The result of what he has accomplished is a company’s P&L that is now bigger than the economy of many countries. It is hard to find a lot of people downing Apple, because it is touching so many lives in a positive way. Either people are reaping great rewards by making money from the company or from ancillary products, or they are using the products themselves, or both. Jobs has created a jobs ripple effect. That is nothing short of amazing. Thanks, Steve!
(From: www.openforum.com)
