10. Complete the sentences in your own way.

1. We need both to minimize the cost and to … .

2. The organization is seeking both skilled workforce and … .

3. The company has managed both to develop its resources and to detain its … .

4. Both the managers and … are trying to reach a consensus.

5. Both the internal and … factors should be analyzed.

11. Underline the passive causative structure to get sth + Past Participle (or Participle II) in the sentences below. Match the jobs in the box with their definitions. Follow the example.

E.g. They get the right workforce found. (personnel/HR managers)

a) personnel/HR managers; b) customs brokers; c) excise officers; d) CEOs; e) accountants; f) lawyers; g) IT engineers; h) logisticians; i) dog handlers; j) entry specialists; k) supervisory officers

1. They get board decisions and initiatives implemented and the smooth operation of the firm maintained.

2. They get the trafficking of narcotics and contraband prevented with the help of canine enforcement means.

3. They get all software and hardware solutions in an organization implemented.

4. They get the staff overseen so as to ensure the proper discharge of the operations and duties.

5. They get an organization’s supply chain analyzed and the system that moves a product from supplier to consumer coordinated.

6. They get tax and finance reports of the company prepared.

7. They get passengers and cargo screened, illegal goods and immigrants prevented and seized.

8. They get documents and/or electronic submissions prepared, the taxes, duties and excises calculated as well as communication between government authorities and importers/exporters facilitated.

9. They get all tasks related to employment handled and viable employment policies and practices kept up to date with emerging trends.

10. They get people advised about the law and get them represented in court.

11. They get excise and other customs duties and taxes collected.

12. Fill in the missing words and entitle the text.

Dealing … people is probably … most difficult thing we will ever encounter … life. People … very complex creatures. Not … single person thinks, feels, sees, hears, tastes, understands … behaves in … same way. We all come … different ethnic, cultural, national, religious and political backgrounds. This makes each … us unique, with different morals, beliefs and values. All this forms people’s attitudes and behaviors … influence their choice … employment.

This complexity and variety in … workforce is often regarded as … problem. Almost every day organization strategies on how … manage people effectively come and go … lightning speed. We probably have more “management gurus” … A-list celebrities put together around the world.

It is true … complexity is a management challenge. As it is natural … a dog to bark, it … natural for people to … complex. In this sense, managing people can … seen as the most important task at work.

However, realistically, it is extremely difficult and … most cases impossible, … achieve this task fully. The demands of the changing nature of individuals and work require … more sophisticated management function … focuses not only on short-term, day-to-day concerns of the individual and the organization, … also on long-term, strategic organizational goals and individual needs.