- •Isbn 978-5-9590-0757-7
- •Предисловие
- •Part I: general management Module 1
- •The manager’s job
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •12. Choose the irregular verbs used in the text and write down their three basic forms (the infinitive, past simple and past participle).
- •13. Fill in the blanks with appropriate forms of the verb to be.
- •14. Speak on the manager’s job using the substitution table.
- •Read the text quickly to grasp its main idea. Choose the best title for the text: a. Senior management level; b. Senior management issues; c. Strategic decision making.
- •Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 2
- •Organization theory
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Divide the four-syllable words into three groups according to their stress patterns.
- •3. Translate the following words and expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Choose the best translation of the underlined words.
- •6. Complete the sentences using appropriate words from the text.
- •8. Fill in the table with plural nouns according to the way their endings are pronounced. Explain the rule. Consult a grammar reference book if necessary.
- •9. Arrange the chains of words into meaningful sentences.
- •10. Fill in the articles where necessary.
- •11. Find in the text the words that can function either as a noun or as a verb. Organize them into pairs based on conversion. Follow the model.
- •12. Arrange the words into four categories: 1) nouns, 2) verbs, 3) adverbs and 4) adjectives. Use a dictionary if necessary.
- •13. Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 3
- •Types of organizations
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Divide the words into two columns according to the rule of reading of the letter “c”. Consult a dictionary if necessary.
- •3. Translate the expressions into Russian.
- •8. Form nouns with the help of the suffix –ee. Follow the model. Translate the pairs into Russian.
- •9. Fill in the blanks with appropriate words or their parts.
- •10. Comment on the functions and meanings of the word “one” in different contexts.
- •11. Choose a proper alternative form.
- •12. Open the brackets and use the verbs in appropriate simple forms.
- •13. Make irregular plural forms of the following nouns. Use a grammar textbook if necessary.
- •14. Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 4
- •Management styles
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •5. Match the words with their definitions.
- •7. Compare the positive and negative features of the four main styles of management:
- •8. Complete the sentences in your own way.
- •9. Some English collective nouns can function as either countable or uncountable. Define if the nouns in bold type are countable or uncountable in the following contexts.
- •10. Use appropriate forms of quantitative adjectives choosing from the alternatives.
- •11. Form abstract nouns with the help of the suffix –ship. Translate them into English. Follow the model.
- •13. Study the meanings of the underlined compound words with the hand-element. Translate the sentences into Russian.
- •14. Render the text in English and entitle it.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 5
- •Human resource management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Divide the following words into three columns according to the way of pronunciation of the letter “p”. Practice reading the words.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Explain the meaning of the following sentences.
- •6. Match the words with their definitions.
- •7. Fill in proper words. Consult the text above if necessary.
- •8. Use correct prepositions choosing from the alternatives.
- •10. Complete the sentences in your own way.
- •12. Fill in the missing words and entitle the text.
- •13. Study and memorize the most common Latin abbreviations which you can often find in English texts.
- •14. Render the text in English. Управление таможенным персоналом
- •15. Get prepared to speak on human resource management and related issues, namely:
- •16. Write a paragraph on one of the issues.
- •Role-playing
- •Case-study/Project
- •Tips from experienced interviewees
- •Self-assessment grid
- •Module 6
- •Organizational culture
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Read the words with the suffix –ate which is pronounced differently depending upon the part of speech.
- •3. Practice reading words with the suffix –que /k/.
- •4. Translate the following expressions into Russian.
- •11. Match the words with their definitions. Use an English-English dictionary if necessary.
- •12. Study the meanings of the so-called Wh-words which contain the element –ever. Use the Wh-words to fill in the gaps in the sentences below. Translate the latter into Russian.
- •13. Comment on the meanings of the conjunction neither … nor “ни …, ни…” in the following sentences.
- •14. Complete the sentences with your own ideas.
- •15. Change direct questions into indirect ones. Open the brackets. Mind a direct word order in indirect questions. Follow the models.
- •16. Speak on what hr managers are likely/unlikely to do. Follow the model.
- •17. Choose the appropriate forms from the alternatives. Cross culture: hidden rules
- •18. Translate the text into English and entitle it.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 7
- •Group and team management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Divide the words into two columns according to the ways of reading of consonant clusters with the letters “g” and “n”. Practice reading the words.
- •Translate the following expressions into Russian.
- •Divide the words from the exercise above into three groups according to the type of qualities they can denote: 1) positive, 2) negative or 3) either.
- •Discuss with your partner which qualities are necessary for working in a team (group).
- •Explain different meanings of the word “single” in the following contexts.
- •12. Change the word “once” into “if” or “when” where possible. Translate the sentences into Russian.
- •Write 1-2 paragraphs to illustrate what the following proverbs mean.
- •Choose the phrasal verbs from the box and use them in the appropriate forms to fill in the gaps in the sentences (one verb for each sentence).
- •Divide the following adjectives into four groups according to the ways they form the degrees of comparison:
- •Explain the meanings of the following proverbs and sayings that contain comparatives. Suggest their Russian equivalents.
- •Complete the gaps in your own way.
- •Начало формы
- •Use the verbs in brackets in appropriate tense forms.
- •Translate the text into English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 8
- •Swot analysis
- •Text comprehension
- •Vocabulary and grammar acquisition
- •6. Choose the appropriate word from the alternatives.
- •7. Match the nouns with their definitions. Use an English-English dictionary if necessary.
- •8. Complete the sentences in your own way.
- •9. Organize the following chains of words into meaningful sentences.
- •Consider the following quotation with your partner. Say if you agree or disagree with the quotation. Provide enough argumentation to support your ideas.
- •14. Write a paragraph or two (up to 50-70 words) under one of the headlines below.
- •Render the text in English and entitle it.
- •Role-playing
- •Case-study/Project
- •Airlines want to be retailers – a mini-swot analysis of the issues
- •Self-assessment grid
- •Module 9
- •Marketing mix
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Translate the following expressions into Russian.
- •Find English equivalents in the text.
- •4. Fill in missing words.
- •5. Choose the correct word from the alternative.
- •7. Fill in missing prepositions or particles.
- •8. Translate the sentences into Russian paying attention to different meanings of the verb meet, particularly in set expressions.
- •9. Put the word enough in the correct place.
- •10. Translate the sentences into Russian using the word enough.
- •11. Open the brackets using one of the non-finite verb forms (infinitive, participle, or gerund).
- •12. Read the article and summarize its content. Express your opinion about what you have read. McDonald’s faces backlash in Tecoma, Australia
- •13. Discuss with your partner the following issues:
- •14. Illustrate in 1-2 written paragraphs the meaning of one of the proverbs/sayings below.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 10
- •Quality management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •4. Match the words with their definitions.
- •5. Complete the sentences.
- •6. Use the jumbled words to make up meaningful sentences. The initial word is correct.
- •7. Read the text and choose the correct word forms from the alternatives. The danger of outcome over process
- •8. Fill in the gaps with appropriate words.
- •9. Consider the meanings of the word number in different contexts. Translate the sentences into Russian.
- •10. Complete the sentences with one of the expressions:
- •11. Choose the correct synonyms (aim, goal, objective, target or purpose) to fill in the gaps. Use a dictionary to explain the difference in their meaning.
- •12. Explain the meanings of the phrasal verb let in the sentences below. Use a dictionary if necessary.
- •13. Think over some contexts to illustrate the proverbs/sayings which contain the verb let.
- •14. Write 2-4 paragraphs (up to 100 words) and explain if you agree/disagree with the following statements:
- •15. Comment on the quotations attributed to some famous people.
- •16. Render the text in English.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Underline the stressed syllables in the following words and pronounce the words correctly.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Fill in the missing parts of speech where possible. Use a dictionary if necessary.
- •6. Put the words together to make synonymic pairs.
- •8. Choose the right word.
- •11. Archaic words with the elements here- and there- are another feature of formal written texts. Study the table of archaic words and their translations.
- •12. Translate the sentences/parts of sentences into Russian. Consider the meanings of the underlined archaic words.
- •13. Write 5-7 sentences of your own using some archaic words from the table above.
- •Render the text in English. Suggest a title to the text.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 12
- •Customs as an organization
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Form adverbs by adding the suffix –ly to the adjectives below. Mind the pronunciation of the suffixes in the adverbs (drop the bold-typed letter “a” in the cluster -ally). Follow the model.
- •3. Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •5. Match pairs of antonyms.
- •6. Paraphrase the underlined parts in the following sentences.
- •7. Translate the following contexts into Russian paying attention to different meanings of the word given.
- •Fill in appropriate prepositions.
- •Choose a correct form of negation. Explain the grammar rule. Translate the sentences into English. Think of some situations to illustrate their meanings.
- •Write a mini-essay (70-100 words). Use one of the proverbs or sayings as a title of your essay.
- •Use the words in the margins in appropriate forms.
- •Put the words in brackets into participial forms (present or past participles). Translate the sentences into Russian.
- •Study the table with English numerals and fractions.
- •14. Practice reading the following numbers.
- •Read the text. Discuss its main idea with your partner(s). Suggest a title to the text.
- •Render the text in English. Всемирная таможенная организация
- •Speak on:
- •Role-playing You are meeting your colleague from some foreign customs. Discuss if your national customs services are structured similarly or differently. Case-study/Project
- •Self-assessment grid
- •Module 13
- •Customs automation
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Name silent letters in the following words.
- •Translate the following expressions into Russian.
- •4. Find English equivalents in the text.
- •8. Match the nouns with their definitions.
- •Role-playing
- •Case-study/Project
- •Module 14
- •Risk management in customs procedures
- •Text comprehension
- •Why are customs administrations abandoning traditional checks and applying risk management?
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •Practise reading the words with two identical consonant letters, normally pronounced in English as one sound. Find one exception.
- •Practice reading the words with the consonant clusters:
- •Translate the following word-combinations into Russian.
- •Find English equivalents in the text.
- •7. Form pairs of synonyms.
- •8. Find in the text the antonyms of the following words.
- •10. Define the part of speech of the words in bold type. Translate the sentences into Russian.
- •11. Form compound words using the prefix anti-. Follow the model. Make up sentences with some of the words.
- •12. Fill in the gaps using one of the options: a) other; b) the other; c) others, d) the others, e) another. Explain your choices.
- •13. Use appropriate prepositions where necessary.
- •15. Render the text in English. Управление рисками
- •16. Read the article and discuss the problem posed in it. Customs blacklists business
- •17. Speak on:
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 15
- •Financial management
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •4. Make collocations with the words investment, finance and financial and translate the collocations into Russian.
- •5. Find the text the terms related to the area of economy and finance. Explain their meanings. Use a dictionary if necessary.
- •6. Fill in the grid with the missing parts of speech where it is possible.
- •Fill in the gaps with appropriate words given the box.
- •8. Explain the meaning of the bold-typed idioms.
- •Use a Business English-Russian dictionary to translate the following expressions into Russian. Make up sentences of your own with them.
- •Choose the best answer. Financial analysis
- •Turn the sentences from the exercise above into Type b and Type c. Follow the models.
- •Read the newspaper article and discuss with your partner the issues mentioned before the article.
- •The dirty secret of some top managers
- •Render the following text in English and entitle it.
- •Write a mini-essay (up to 100 words) on one of the issues below.
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Module 16
- •Customs duties and taxes
- •Text comprehension
- •Vocabulary and grammar acquisition
- •1. Read the words paying attention to the pronunciation of the bold-typed letters. Consult a dictionary if necessary.
- •2. Translate the following expressions into Russian.
- •3. Find English equivalents in the text.
- •4. Form adjectives from nouns/verbs using the suffix –able. Translate the adjectives into English. Follow the model.
- •5. Use an English dictionary to define the following terms:
- •6. Comment on the meanings of the modal verbs shall and ought to in the sentences below. Translate the sentences into Russian.
- •8. Fill in the gaps with the words which or whose.
- •9. Choose the correct form from the alternative. Discuss the prospects of electronic cash with your partner. The future of money: electronic cash
- •10. Fill in the missing words. The cost of money
- •Финансовый контроль в таможенной сфере
- •Role-playing
- •Case-study/Project
- •Self-assessment grid
- •Revision tests Test 1
- •Test 2
- •Test 3
- •Test 4
- •Test 5
- •Test 6
- •Test 7
- •Test 8
- •Test 9
- •Test 10
- •Test 11
- •Test 12
- •Test 13
- •Test 14
- •Test 15
- •Test 16
- •Text 2
- •Management science
- •Text 3
- •Systems theory
- •Text 4
- •Brainstorming
- •Text 5
- •The Normative Decision Model
- •Text 6
- •Three eras of globalization
- •Text 7
- •Steve Jobs
- •Text 8
- •Text 9
- •A motivation theory
- •Text 10
- •Corporate culture
- •Text 11
- •Ethics and corporate social responsibility
- •Text 12
- •Multiculturalism
- •Text 13
- •Team roles
- •Text 14
- •Cfx financial and strategic swot analysis review
- •Text 15
- •Text 16
- •Strategic aspects of fcs development
- •Text 17
- •Reforming the Russian Customs
- •Text 18
- •The Revised Kyoto Convention
- •Text 19
- •Customs Cooperation between Russia and Japan Gathers Pace
- •Text 20
- •Text 21 Read the interview with Andrew Rashbass and speak on his transition from ceo to cio. Explain the difference between the two positions. The transition from cio to ceo
- •Text 22
- •Ict for Customs
- •Text 23
- •Таможенный выпуск товаров
- •Text 24
- •Text 25
- •Text 26
- •Text 27
- •Страновые риски
- •Text 28
- •When he speaks, global markets shudder
- •Text 29
- •Краткая история финансового менеджмента
- •Text 30
- •Goldman Builds Private Bank
- •Text 31
- •Duties of an excise officer
- •Text 32
- •Customs always right
- •Text 33
- •Таможенные платежи теперь можно заплатить через Интернет
- •References and Sources
Self-assessment grid
-
Tick (✓) “Yes” or “No” answers in appropriate columns
and lines to self-assess your knowledge and skills.
Yes
No
I know:
the topical vocabulary “Types of organizations”;
the rules of reading of the letter c in different phonetic contexts;
different meanings and functions of the word one;
irregular plural forms of nouns;
some English acronyms and abbreviations;
I can:
match words with their definitions;
translate polysemantic English words used in different contexts;
form nouns from verbs with the help of the suffix –ee;
use indefinite pronouns some, any, no;
differentiate where to use no or not;
role-play situations related to work in organizations of different type.
Total number of positive/negative answers:
Module 4
Pre-reading issues
What is a good way to manage people and organizations?
Who is more successful – the leader able to delegate his powers to others or the one who likes to dominate?
Is making decisions a cooperative or individual thing?
Do you think that getting too many people involved in the project can make it better?
Management styles
There are different types of management styles. Here is a look at the four different types of management styles.
An autocratic manager makes decisions without the consultation of others, serving as a dictator type. The problem with this type of management style is that the staff lose motivation working in an environment where they have no say. This style of leadership is more suited for a prison setting or in the military and not so much for business management.
A democratic manager is willing to share work with his staff by delegating it to others. Employees love this type of management style because they feel involved and part of the process. Their job performance is likely to be better than in an autocratic setting. Also, depending on what type of work it is, employees may feel like the work is being pushed off on them because you as a manager don’t feel like doing it. Getting too many people involved in the project or process could slow the work down. It could also mean less time for you to concentrate on your work as your team asks questions and waits on your answers before proceeding to the next steps.
Participative management style, also sometimes known as consultative management style, relies on getting feedback from your staff before coming to a conclusion and making a decision. The downside to this style of management and leadership is that employees may feel that you don’t value their opinion or are too stubborn if after all of the feedback is received you go off and make the decision on your own without incorporating any of their feedback. If you are going to make company or departmental policy changes, this type of style can make the team feel involved. This style also works well for brainstorming sessions as you work on new product ideas or marketing promotions.
In laissez-faire management style, the team is given the freedom to complete the job or tasks in any way they deem it should be done. It is a hands- off approach at the management level in terms of direction, but the manager is there to answer questions and provide guidance as needed. This is a good way to help develop individual contributors into leaders to make your team stronger in the long run. On the flip side, it can lead to conflict on the team as some employees try to assume the role as a leader in the interim or to dictate to others how their work should be done.
As you can see there are many different management styles and each of them can serve a purpose depending on the type of business and environment you are in as well as the situation. The most effective management styles are those which you can combine with your own management style to create a good working environment for all involved.
(From: Brick Jackson. The Different Types of Management Styles)
