Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:
Деловой английский язык часть 1.doc
Скачиваний:
0
Добавлен:
01.07.2025
Размер:
11.04 Mб
Скачать
  1. Complete the gaps using the words and phrases in the box.

Is that, this is, it’s about, through, fine, can I do, can I speak, one moment, how are, help you.

A: (1) _______________ to Mr. Badman please?

B: (2) _______________, please. You’re (3) _______________ now.

A: (4) Hello, _______________ Mr. Badman?

C: (5) _______________ Jon Gratz.

A: (6) Hello, Jon. _______________ you?

C: (7) _______________, thanks. What (8) _______________ for you?

A: (9) Well, _______________ the Ugandan business.

C: (10) Right. How can I _______________?

  1. Write the questions out correctly.

  1. (speak / who / did / to / you?)

_____________________

I spoke to the department manager.

  1. (this evening / coming / who / is?)

_____________________

Just our two Belgian agents.

  1. (left / who / briefcase / a / here / yesterday?)

_____________________

I did.

  1. (is / boss / your / who?)

_____________________

Kathrin Mathys.

  1. (you / report / do / who / to?)

_____________________

I report to Kathrin Mathys.

  1. Complete the dialogues with the following words.

Message, It’s, calling, My name is, putting, answerphone, through, Is that, out, engaged, on, call back, Speaking, speak to, Is that.

Dialogue 1

A: Hello?

B: Good morning. Could I (1) _____ Colin James?

A: Who’s (2) _____, please?

B: (3) _____ Paul Matthews.

A: One moment, please. I’m (4) _____ you through.

C: Hello?

B: (5) _____Mr. James?

C: (6) _____.

Dialogue 2

A: Good morning. Boulding Limited. Can I help you?

B: Yes. I’m trying to contact Simon Fallow. He left a (7) _____ on my (8) _____.

A: I see. Well, I’m afraid Mr. Fallow’s (9) _____ at the moment. Can I ask him to (10) ____ you _____ later?

Dialogue 3

A: Hello.

B: Hi. (11) _____ Carlos?

A: Yeah, speaking.

B: Hi, Carlos. (12) _____ Serena.

A: Oh, hello. I was expecting you to ring last night.

B: I did, but I couldn’t get (13) _____. The line was (14) _____.

A: Oh yes, I’m sorry about that. I was (15) _____ the phone to my brother for about an hour.

  1. Many people use their mobile mostly for texting. These are common abbreviations.

ASAP

as soon as possible

2DAY

today

BF

boyfriend

2MORO

tomorrow

GF

girlfriend

Y

why

B4

before

PLS

please

X

kiss

CUL8R

see you later

IMO

in my opinion

OIC

Oh, I see

B4N

bye for now

FYI

for your information

U

you

TNX

thanks

GRT

great

LOL

laughing out loud

2NITE

tonight

BFF

best friends forever

BRB

be right back

DIY

do it yourself

DK

don’t know

F2F

face to face

ILY

I love you

IRL

in real life

K

Okay

LMK

let me know

NP

no problem

OMG

oh my god

TTYL

talk to you later

XOXO

hugs and kisses

What do these text abbreviations mean?

  1. GRT _____

  2. X _____

  3. CUL8R _____

  4. OIC _____

  5. B4N _____

  6. IMO _____

  7. ASAP _____

  8. FYI _____

  9. LOL _____

  10. THX _____

  11. BF _____

  12. U _____