- •The Organizational Culture that Exists Within Google
- •Look through the sentences and decide which of them are True (t) or False (f).
- •Choose the best answer to complete the following sentences.
- •Use definitions and clues below to find words from the text.
- •Fill in the gaps using the words from the text.
- •Put the verbs in brackets into the correct form. Use Present Simple or Present Continuous.
- •How face-to-face communication helps at work
- •Look through the sentences and decide which of them are True (t) or False (f).
- •Choose the best answer to complete the following sentences.
- •Match the words from the left column with their definitions from the right.
- •Fill in the gaps using the words from the text.
- •Underline the correct answer from the words in bold.
- •The Importance of Communication in Customer Service
- •Look through the sentences and decide which of them are True (t), False (f).
- •Choose the best answer to complete the following sentences.
- •Match the words from the left column with their definitions from the right.
- •Fill in the gaps using the word-combinations from the text.
- •Find and correct the mistakes in the sentences below.
- •Business Report Format
- •Look through the sentences and decide which of them are True(t), or False (f).
- •Choose the best answer to complete the following sentences.
- •Match the words from the left column with their definitions from the right.
- •Fill in the gaps using the word-combinations from the text.
- •Put the verbs in the following sentences into the correct form to make sentences with Past Simple.
Look through the sentences and decide which of them are True(t), or False (f).
Business report writing requires one to follow a particular format, so that they are less time-consuming for a busy manager.
People who read such reports are personnel of high rank who have a lot of free time.
Following a standard format doesn’t allow one to organize his report effectively and logically.
When writing the format, fill in the details and then write the body of the report.
Take care to use enough white spaces at important places to make your data clearly visible.
The title of the report, author name and date can be in the last page in a short report.
Pay attention to the structure of the Main Body using sub-titles within each subsection.
Make sure you use bright colors to make tables and keep the list and tables looking outstanding.
There is no need in your particular solutions in a report.
It is better to keep the language simple and clear in a business report.
Choose the best answer to complete the following sentences.
A business report is an example of _______.
creative writing
statistics and specific information
A unique business report format _______.
saves time
is very time-consuming
When writing a report makes sure you use bold, italics and underline to make _______ stand out.
the details
the heading and sub-headings
Summary is the section that most of the senior personnel will_______.
not look through
definitely read
In Introduction one _______ and provides the background of the report.
stresses the reasons why the report is important to read
highlights that it is not for an average reader
In the Main Body arrange all the information_______, so that this section follows a logical sequence.
in the order of its importance
according to your personal priority
Presenting your data in lists or tables can help_______.
in being ready to discuss it with you
in quicker understanding of the report
There may be _______ that you think would be effective in dealing with the problem, investigated in the report.
some solutions or activities
a few discussions
Very few people read the Appendix, but the information in this section _______.
supports the arguments mentioned in the report
gives importance to the information used in the report
Some technical jargon is possible in the Main Body, as this is the section that is in most cases read_______.
by senior managers
by specialists in this field
Match the words from the left column with their definitions from the right.
investigate |
to plan or prepare for, to organize |
subsequent |
a means of solving a problem or dealing with a difficult situation |
bullet |
to propose or to present for further consideration
|
time-consuming |
coming after something in time; following |
arrange |
special words or expressions used by a profession or group that are difficult for others to understand |
submit |
a section or table of subsidiary matter at the end of a book or document |
jargon |
people employed in an organization |
appendix |
to examine a problem, statement, etc. carefully, especially to discover the truth |
personnel |
a small solid circle printed before each in a list of items, for emphasis |
solution |
taking a lot of or too much time |