- •Lesson 7. Selecting cultural patterns
- •Kohls’ “the values americans live by”
- •Table 1. Kohls’ American Values Comparison [16].
- •Personal control over the environment
- •Time and its control
- •Equality/egalitarianism
- •Individuality and privacy
- •Self-help control
- •Competition and free enterprise
- •Future orientation
- •Action/work orientation
- •Informality
- •Directness, openness, and honesty
- •Practicality and efficiency
- •Materialism/acquisitiveness
- •High-context
- •2. The globe study
- •Globe study cultural dimensions
- •Table 3. Globe Study Cultural Dimensions
- •Globe societies and geographical groups
- •Table 4. Globe Societal Geographical Groups
- •Face and facework (Stella Ting-Toomey)
- •Cultural patterns and communication
- •Table 6. The Influence of Cultural Patterns
- •Individualism vs. Collectivism
- •Low vs. High Uncertainty Avoidance
- •Low vs. High Context Communication
- •Low vs. High Face Concerns
- •Resources
Cultural patterns and communication
The variation in cultural values has a direct and continuing influence on how you perceive the world, behave, and communicate. The hope is that you will be motivated to learn more about variations in cultural patterns so that you will be able to understand, predict, and even adapt to the behavior of people from different cultures.
By now, you have probably realized that cultural patterns occupy a very prominent position in the field of intercultural communication. This chapter has provided only a preliminary overview of how those patterns can help you understand and anticipate varied communicative behaviors that may arise during an intercultural exchange. A succinct overview of the most common patterns and their influence on behavior and communication is provided in Table 6.
Table 6. The Influence of Cultural Patterns
Individualism vs. Collectivism
Individualism (e.g., USA, Australia, Canada)
• Focus is on the individual & selfpromotion
• Independency
• Task dominates relationship
• Social obedience through sense of guilt
Collectivism (e.g., Korea, China, Mexico)
• Focus is on the group/affiliations & selfcriticism
• Interdependency
• Relationship dominates task
• Social obedience through sense of shame
Egalitarian vs. Hierarchical (Power Distance)
Egalitarian (e.g., Australia, Canada, USA)
• Horizontal relationships
• Subordinates consulted
• Equality expected
Hierarchical (e.g., Mexico, India, Korea)
• Vertical relationships
• Subordinates informed
• Inequality accepted
Low vs. High Uncertainty Avoidance
Low Uncertainty Avoidance (e.g., India, USA)
• Change is normal and good
• Few behavioral protocols
• Greater cultural diversity
HighUncertaintyAvoidance (e.g., Japan, Spain)
• Change is disruptive and disliked
• Many behavioral protocols
• Less cultural diversity
Monochronic vs. Polychronic (Use of Time)
Monochronic (e.g., Germany, USA)
• Time is linear and segmented
• Focus on a single task
• Adherence to schedules
Polychronic (e.g., Arabs, Africans)
• Time is flexible
• Focus on multiple tasks
• Weak ties to schedules
Low vs. High Context Communication
Low Context (Direct) (e.g., Germany, USA)
• Meaning reliant on verbal message
• Nonverbal communication low importance
• Silence is avoided
High Context (Indirect) (e.g., Korea, Japan)
• Meaning can be derived from context
• Nonverbal communication high importance
• Silence is normal
Low vs. High Face Concerns
Low Face Concerns (e.g. Canada, USA)
• Conflict/disagreement is constructive
• Concern for self-face
High Face Concerns (e.g., Korea, China)
• Conflict/disagreement is threatening
• Concern for mutual/other-face
Source: E. McDaniel, “Crossing Cultural Borders: Intercultural Communication from the Interpretation and Translation Perspective,” Journal of Interpreting and Translation Studies, 14:2 (2011), 359.
Resources
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(Thousand Oaks, CA: Sage, 2004), 3–8. Problems with data from the Czech Republic resulted in that country being dropped from the study, reducing the number of societies to 61.
93. For the other two dimensions, there was a positive correlation for Gender Egalitarianism, but the In-Group Collectivism correlation was insignificant. M. Javidan, R. House, P.W. Dorfman, P.J. Hanges and M.
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96. For over ten years, this conflict between individual desires (personal values) and the expected organizational practices (institutionalized values) has been a constant theme in informal conversations between Japanese workers and the third author.
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99. N. M. Ashkansky, E. Trevor-Roberts, L. Earnshaw, “The Anglo Cluster: Legacy of the British Empire,” Journal of World Business, 37 (2002), 28, 35; V. Gupta, G. Surie, M. Javidan, and J. Chhokar, “Southern Asia Cluster: Where the Old Meets the New?, Journal of World Business, 37 (2002), 14.
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115. M.-S. Kim, Non-Western Perspectives on Human Communication (Thousand Oaks, CA: Sage Publications, 2002), 65.
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117. Ibid.
