- •ChapTeR 1. Individual work technique: ноw то мaкe up for lost time
- •1.1. Lack of time
- •Results of the Research
- •From Whom to Learn
- •Waste of Working Time
- •What to Begin with
- •What Will the Recommendations Give You
- •1.2. Recommendations for organizing time
- •Rule 1. Make a daily schedule listing all jobs in the order of their importance.
- •Rule 2. Take up first of all the most important and urgent affairs.
- •Rule 3. Escape from routine work and try to stay alone at least for an hour.
- •Rule 4. Don't scatter your attention, concentrate on one job at a time.
- •Rule 5. Try to make over as many tasks as possible to others.
- •Rule 6. Update the system of control.
- •Rule 7. Don't allow the papers pile upon the table.
- •Rule 8. Use the effect of 7 "small things'
- •1.3. On thc applicability of recommended rules
- •Some Tips
- •1.4. Do not let us linger!
- •Habits Dominate over Us
- •Inertia Is Rooted in the Truth That It's Easier to Go on with a Job than Begin a New One.
- •Unpleasant job
- •Complicated job
- •Uncertain situation
- •Снaртer 2. Business communication
- •2.1. Business conversation, talks
- •Importance of business communication
- •2.2. Ten rules to prepare for and carry on a business talk
- •Rule 4. Choose the right place.
- •There should be nothing to disturb or divert you;
- •The place should correspond to the aims of the talk.
- •Rule 5. Objectives of the first part of a talk: a) to have the participants focus their attention on the subjects; b) to create the atmosphere of mutual confidence.
- •Rule 6. Bring your tactics in line with the aims.
- •Rule 7. Try to keep your partner talking most of the time.
- •Rule 8. Rise to the occasion.
- •Rule 9. Fix the information obtained.
- •Rule 10. Stop the conversation right after reaching the set purpose.
- •6.3. Particulars of various kinds of business talks
Rule 7. Don't allow the papers pile upon the table.
80 % of papers can be dismissed with appropriate decisions after the first reading — should you think over each of them, just a little. But in reality decision is taken "after the first go" only in 20-40 % of cases.
We often put aside the documents which are more serious to make a decision on them without haste.
However, we are not allowed enough time for that and finally it turns out that the least amount of time is left for the more important papers. Important affairs become urgent mostly as a result of such practice.
Rule 8. Use the effect of 7 "small things'
Don't rely too much on your memory, write down the information that seems valuable to you. Mind that we forget 90 % of what we hear, 50 % of what we see and 10% of what we do. Your informativeness is sure to help you save time.
Use for work and reading the time you spend on waiting for a reception, queuing up, etc. Ability to work under any conditions, using every opportunity for that is characteristic of a businessman. This trait particularly strikes you as you watch Americans. To follow this advice you had better always have about you materials to work with — just in case (and there are lots if such cases).
(McKenzy's advice). Always carry with you a sheet of paper and a pencil to write down happy thoughts. Unfortunately, our memory functions in such a way that we are apt to forget even the most brilliant thoughts (our own thoughts included). They may come at any time of day or night, in any surroundings, because our brain works without cessation (although we are not always conscious of that) and we are continuously trying to solve our problems.
Don't spend your time on complaining about failures.
Many people have such a weakness — "crying on someone's shoulder" after an annoying blunder and particularly in case of some unfortunate coincidence. Such waste of time never raises your prestige, nor cures the ill, it only reopens the wound.
Analyse your habits and inclinations in order to get rid of the worst of them. Keep to the following rules which maybe of great use: a) study your working plans and notes about their fulfillment; b) discuss with close friends your style of activities.
Don't think that the methods and techniques you use in your work are the best. Keep searching for new ways of economizing your own and your associates’ time.
Having solved a difficult problem, reward yourself with a short rest.
Enjoy the thought about your success. Positive emotions will give you a new lease of life and you will spend this energy not on daily routine, but on the fulfillment of the next important task.
1.3. On thc applicability of recommended rules
Looking over the above list of principles and advice, you are likely to agree that all of them (except specific production questions) are concerned not only with working activity but with everyday life). Much too often we are pressed for time and often foolishly spend it.
Of course, some of the rules if applied to household conditions undergo change. For example, rule 5 might sound like this: "Try to make over as many jobs as possible to your children." The benefit of this (just as in the office) is double: saving time and upbringing the children.
The recommended principles are fit both for the managers and for the executors. As the manager is interested in the maximum output of his team's work, it is expedient to introduce these methods into his own department. Moreover, it is easier for the manager to update his own work amid more organized surroundings.
