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Файл:Шейнов Тех.личной раб..doc
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- •ChapTeR 1. Individual work technique: ноw то мaкe up for lost time
- •1.1. Lack of time
- •Results of the Research
- •From Whom to Learn
- •Waste of Working Time
- •What to Begin with
- •What Will the Recommendations Give You
- •1.2. Recommendations for organizing time
- •Rule 1. Make a daily schedule listing all jobs in the order of their importance.
- •Rule 2. Take up first of all the most important and urgent affairs.
- •Rule 3. Escape from routine work and try to stay alone at least for an hour.
- •Rule 4. Don't scatter your attention, concentrate on one job at a time.
- •Rule 5. Try to make over as many tasks as possible to others.
- •Rule 6. Update the system of control.
- •Rule 7. Don't allow the papers pile upon the table.
- •Rule 8. Use the effect of 7 "small things'
- •1.3. On thc applicability of recommended rules
- •Some Tips
- •1.4. Do not let us linger!
- •Habits Dominate over Us
- •Inertia Is Rooted in the Truth That It's Easier to Go on with a Job than Begin a New One.
- •Unpleasant job
- •Complicated job
- •Uncertain situation
- •Снaртer 2. Business communication
- •2.1. Business conversation, talks
- •Importance of business communication
- •2.2. Ten rules to prepare for and carry on a business talk
- •Rule 4. Choose the right place.
- •There should be nothing to disturb or divert you;
- •The place should correspond to the aims of the talk.
- •Rule 5. Objectives of the first part of a talk: a) to have the participants focus their attention on the subjects; b) to create the atmosphere of mutual confidence.
- •Rule 6. Bring your tactics in line with the aims.
- •Rule 7. Try to keep your partner talking most of the time.
- •Rule 8. Rise to the occasion.
- •Rule 9. Fix the information obtained.
- •Rule 10. Stop the conversation right after reaching the set purpose.
- •6.3. Particulars of various kinds of business talks
6.3. Particulars of various kinds of business talks
TALK WITH THE APPLICANT
Unfortunately, many of the conflicts at your place of work stem from the very first talk between the employee and the applicant. Now we consider three most typical mistakes.
1. It happens often enough that the executive in his talk with the applicant unintentionally idealizes the working conditions in which the newcomer is going to work. Actually, that is a kind of protection of reputation of his position because the executive is responsible to a certain extent for many of the shortcomings.
Consequently, the applicant accepts his new job on conditions that are not adequate to the reality. On encountering the reality, however, the newcomer may feel strong discontent and consider himself taken in.
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