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Paper 1 e-business Natalia.docx
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Advantages and disadvantages of e-business to obc

+

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24/7

Cannot be always awake to answer requests

Wider target audience

Possible language barriers

Unlimited growth potential

How to cope with that?

Safe for confidential information

Needs security which can be expencive

Main obc activities

Basic Process

Way it is done at OBC

Way it could be improved

Attract students

Referred advertising, agents/partners/partner schools, website

Open doors day with presentation

Select students

If students meet the criteria of OBC: English level(IELTS), interview, school graduation evidence (experience qualification), ability to pay

Interview can be done via Skype

Enrol students

OBC uses several software, one for example called CELCAT is used for storing student information, such as contact details, attendance records, timetables etc.

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Ensure students pay

International students must pay in advance. Englishmen can use UK`s student loan. OBC keep e-copy of the bills.

Should use back up not to lose information.

Teach students

  • Small groups allow tutors to ask every student more often

  • White boards

  • Presentations

  • Life examples

  • Face to face tutorials

  • Team working

  • Put down following instructions to classrooms

  • Feedback

  • Videos

  • More frequent feedback

  • Face to face tutorial online

  • More legible writing while using white

  • Make presentations more attractive, e.g. by using animations

Monitor students’ progress

Checking drafts, giving feedbacks, tutorials

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Award Qualifications

Degree ceremony

The ceremony can be recorded

Online translation to let relatives who are far away to watch

Maintain record of past students

OBC asks to keep some personal information – phone number, email – in case student has lost the diploma and OBC will send e-copy.

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1.3 Security and legislation Security

  • Stop plagiarism

  • Database, personal (health information, contact details) and financial data must be confidential

  • Academic record

Legislation

  • OBC cannot use my personal details without my permission

  • Only keep data for as long as is needed

There is Data Protection Act (1998) which tells about right of access to personal data.

There are three possible connections between business and customers:

  • Business to business (B2B): partnership(OBC), suppliers and internet provider – for e-commerce and e-business

  • Business to customer (B2C): amazon, emails to students(OBC), complains and discussions about future relationships – for e-commerce and e-business

  • Customer to customer (C2C): ebay, autotrader, facebook, tripadvisor – feedbacks and advices – only for e-commerce

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