
- •In class, 3 steps are recommended: practice tours, discussions and watching videos.
- •I'll take you to ___________________ first to check in.
- •I'm Takashi Tanaka, General Manager of Tokyo Technology. It's nice to meet you as well. Please ________________________ me Taka.
- •It was long... But very good. I just arrived at San Francisco airport 3 hours ago.
- •I'm fine. I was able to get some sleep on the airplane.
- •2. During a coach trip you can use some of these phrases
- •Unit 2. Travel Troubles
- •Inform tourists of locations, times and any special considerations
- •Inform tourists of things unique to a region
- •How to become a tour guide?
- •I think the schedule is posted right over there.
- •How to become a tour guide? Step 2
- •I'd like to speak with Larry Smith, please.
- •I wanted to check to make sure he remembered our meeting tomorrow.
- •If you give me your name and number, I can ask her to call you back.
- •I'll give her the message, Ms. Strait.
- •I'd better write this down. Hold on a moment while I find a __________. Ok. Go ahead.
- •I think we talked about that when we met here in my office.
- •I think you can leave it to me to inform her of the payment ________________s.
- •I'll do that. Is there anything ____________ we need to discuss regarding our order?
- •If it is a "cold call", I greet the customer and identify myself, then I tell them the
- •I will leave the us on Friday.
- •I'll have _________________________.
- •I don't see anything.
- •I’ll have a burger
- •I’ll have a _____________________.
- •I’ll have _______________________.
- •I like the ______________ but it feels a bit _______________________.
- •I need a suit!
- •I think you could get a nice one on sale for about _____ or ____ hundred dollars.
- •I'm planning to meet a good friend for dinner in _____________________
- •Vacation Talk
- •Ice Rink!
- •I’ll have a burger
- •I need a suit!
- •Ice Rink
Vacation Talk
The Ice Hotel
Hotel Lutetia
Lesson Comments Spoken?
Unit 5: At The Hotel
Checking In
Guest Services
Bed Bugs
Room Service
Unit 6: “Still” At The Hotel
Ice Rink!
Concierge
Another Ice Rink
Switchboard
Lesson Comments Spoken?
Unit 7: Telephoning
Answering A Call
Messages
Structuring A Call
Returning The Call
What Makes a Good Call?
Unit 8: Traveling Places
The Big Apple
Fun At The Water Park
Road Trip
Scheduling Problems
Lesson Comments Spoken?
Unit 9: Dining Out
Ordering Drinks
Seinfeld Meets Superman
I’ll have a burger
This isn’t what I ordered!
Unit 10: Shopping
Sweater Shopping
Trying On Clothes
I need a suit!
Leisure Time
Buying A Baby Gift
Answer Key Unit 1 |
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Greetings |
Meet My Friends |
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1. hotel |
1. friend |
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2. tutor |
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2. discuss |
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3. meet |
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3. sound |
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4. know |
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4. first |
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5. cool |
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5. meet |
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6. work |
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6. take |
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7. sound |
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7. happy |
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8. interest |
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8. final |
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9. daycare |
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9. then |
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10. guy |
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10. account |
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Nice To Meet You |
Social Etiquette |
1. speak |
1. enter |
2. assist |
2. introduce |
3. drink |
3. confident |
4. bother |
4. make |
5. able |
5. common |
6. awake |
6. another |
7. arrive |
7. follow |
8. Sale |
8. repeat |
9. coffee |
9. background |
10. bring |
10. host |
Smiling Is Important
nervous
comfort
quality
sure
sincere
approach
negative
several
inform
important
Answer Key Unit 2 |
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Jet Lag |
Rapping Attendant |
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1. |
fatigue |
1. quench |
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2. |
recommend |
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2. electronic |
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3. |
fluid |
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3. seatbelt |
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4. |
include |
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4. suitcase |
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5. |
destination |
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5. plastic |
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6. |
depress |
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6. holler |
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7. |
constipate |
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7. button |
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8. |
favorite |
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8. takeoff |
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9. |
take |
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9. exit |
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10. control |
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10. carry-on |
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Fear Of Flying |
Time Zones |
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1. |
safe |
1. schedule |
2. |
bumpy |
2. remember |
3. |
plane |
3. difference |
4. |
travel |
4. Here |
5 |
scar(e) |
5. right |
6. |
sometimes |
6. time |
7. |
land |
7. call |
8. |
ever |
8. say |
9. |
little |
9. want |
10. mean |
10. confer |
Answer Key Unit 3 |
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Catching A Bus |
The Heaviest Limousine |
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1. schedule |
1. equivalent |
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2. usual |
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2. horsepower |
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3. minute |
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3. excited |
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4. bill |
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4. high |
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5. actual |
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5. carr(ies) |
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6. look |
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6. read |
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7. next |
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7. originally |
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8. change |
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8. household |
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9. enough |
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9. lounge |
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10. post |
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10. foot |
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How To Travel Cheaply |
Places Visited |
1. culture |
1. travel |
2. budget |
2. country |
3. deal |
3. always |
4. catch |
4. parent |
5. swap |
5. hear |
6. crowd |
6. month |
7. consider |
7. cool |
8. bundle |
8. go |
9. departure |
9. next |
10. cheap |
10. bonus |
Answer Key Unit 4 |
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Stay In Paris |
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Talking About Vacations |
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1. facility |
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1. age |
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2. hall |
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2. hike |
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3. style |
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3. area |
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4. accommodate |
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4. marvel |
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5. huge |
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5. rent |
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6. library |
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6. resort |
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7. website |
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7. near |
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8. concert |
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8. camp |
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9. current |
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9. vacation |
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10. stay |
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10. touristy |
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Ice Hotel |
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Hotel Lutetia |
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1. cosy |
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1. facade |
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2. experience |
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2. luxury |
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3. entire |
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3. refuge |
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4. gallery |
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4. inaugurate |
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5. freeze |
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5. locate |
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6. couple |
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6. authorit(y) |
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7. fantastic |
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7. interest |
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8. degree |
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8. stun |
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9. fur |
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9. headquarters |
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10. atmosphere |
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10. history |
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Answer Key Unit 5 |
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Checking In |
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Guest Services |
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1. floor |
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1. pool |
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2. night |
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2. gymnasium |
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3. key |
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3. need |
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4. reserve |
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4. treadmill |
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5. last |
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5. tell |
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6. Please |
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6. early |
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7. room |
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7. sir |
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8. like |
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8. time |
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9. Here |
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9. open |
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10. miss |
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10. tomorrow |
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Bed Bugs |
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Room Service |
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1. allergy |
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1. breakfast |
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2. strike |
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2. drink |
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3. disappear |
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3. sugar |
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4. effect |
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4. like |
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5. disease |
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5. help |
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6. attend |
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6. bring |
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7. itch |
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7. order |
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8. grow |
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8. cream |
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9. control |
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9. fruit |
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10. cost |
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10. plate |
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Answer Key Unit 6