
- •In class, 3 steps are recommended: practice tours, discussions and watching videos.
- •I'll take you to ___________________ first to check in.
- •I'm Takashi Tanaka, General Manager of Tokyo Technology. It's nice to meet you as well. Please ________________________ me Taka.
- •It was long... But very good. I just arrived at San Francisco airport 3 hours ago.
- •I'm fine. I was able to get some sleep on the airplane.
- •2. During a coach trip you can use some of these phrases
- •Unit 2. Travel Troubles
- •Inform tourists of locations, times and any special considerations
- •Inform tourists of things unique to a region
- •How to become a tour guide?
- •I think the schedule is posted right over there.
- •How to become a tour guide? Step 2
- •I'd like to speak with Larry Smith, please.
- •I wanted to check to make sure he remembered our meeting tomorrow.
- •If you give me your name and number, I can ask her to call you back.
- •I'll give her the message, Ms. Strait.
- •I'd better write this down. Hold on a moment while I find a __________. Ok. Go ahead.
- •I think we talked about that when we met here in my office.
- •I think you can leave it to me to inform her of the payment ________________s.
- •I'll do that. Is there anything ____________ we need to discuss regarding our order?
- •If it is a "cold call", I greet the customer and identify myself, then I tell them the
- •I will leave the us on Friday.
- •I'll have _________________________.
- •I don't see anything.
- •I’ll have a burger
- •I’ll have a _____________________.
- •I’ll have _______________________.
- •I like the ______________ but it feels a bit _______________________.
- •I need a suit!
- •I think you could get a nice one on sale for about _____ or ____ hundred dollars.
- •I'm planning to meet a good friend for dinner in _____________________
- •Vacation Talk
- •Ice Rink!
- •I’ll have a burger
- •I need a suit!
- •Ice Rink
Watch
the Video Clips
Complete
the Exercises
Discuss the topics
This textbook makes improving one's English fun and effective by turning popular web videos into powerful language learning experiences. Students not only watch authentic free YouTube videos, they are involved in a discussion process along the way. This makes them learn by taking video quizzes of the vocabulary of each video.
Teachers can track and assess their students using integrated test system.
Using This Book
This book is meant for INTERMEDIATE level of language skills. The book can be used in class or home for self-studying.
In class, 3 steps are recommended: practice tours, discussions and watching videos.
Teachers can check the student’s progress by using the integrated electronic test system.
We hope you enjoy using our Textbook!
© 2015 by Farrakhov Ayrat Fansafovic Taganrog Pedagogical Institute by A.P. Checkov
Table Of Contents
Unit 1: Arrivals and introductions.
Greetings at the airport
Meet my friends
Nice to meet you
Social etiquette
Smiling is important
Unit 2: Traveling Troubles
Jet Lag
Rapping Flight Attendant
Unit 3: Getting around
Catching a bus
Heaviest Limousine
How to travel cheaply
Places to visit
Unit 4: Accommodation
Stay in Paris
Vacation Talk
The Ice Hotel
Hotel Lutetia
Unit
5: At the Hotel
Checking In
Guest Services
Bed Bugs
Room Service
Unit 6: Still at the Hotel
Ice Rink
Concierge
Another Ice Rink
Switchboard
Unit 7. Telephoning
Answering a call
Messages
Structuring a call
Returning the call
What makes a good call
Unit 8. Traveling Places
The big apple
Fun at the water park
Road trip
Scheduling problems
Unit 9. Dining Out
Ordering Drinks
Seinfeld Meets Superman
I’ll have a burger
This isn’t what I ordered
Unit 10. Shopping
Sweater Shopping
Trying on Clothes
I need a suit
Leisure Time
Buying a Baby gift
Unit 1. Arrivals and Introductions
Lesson 1.
Discussion.
The art of being a tour guide
A tour guide – who is it?
- A tour guide – a person who guides groups or individual tourists to show them and interpret the cultural and natural heritage of the area they visit; a person who also possess knowledge of contemporary social and political life of a specific area.
Questions to discuss:
What is cultural heritage?
What is natural heritage?
Can you name cultural heritage of your area?
Are there any natural places of interest in your area?
- In many European countries it is necessary to complete a special course to become a guide. In some countries qualifications are national and sometimes they are broken up into regions.
Questions to discuss:
Is it necessary in your country to have special certificate to work as a guide interpreter?
What are the qualifications that you’re going to have after graduation?
- While conducting a tour, tourist guides possess their IDs or badges to show who they are.
Questions to discuss:
What is your dream job?
Would you like to be a guide?
Would you rather have work as a guide inside your country or go abroad?
Practice
Word and phrases to practice. Give a short tour on the following sights using these structures:
Introduce a place.
We are now standing in front of .........
As you can see, ...
In front of you there is ...
Give key information (give general information about a place)
It is the most important ....
It is a very good/superb example of ...
This is one of the best examples of ...
This is one of the most famous ...
Give detailed information (history, architect, etc.)
It was built by ....
It was founded by ...
The palace/church/building was designed by ...
It was completed in ...
It was restored ...
Alpheraki Palace/ Stone Ladder/ The Chekhov’s House
Greetings and Introductions
Work with vocabulary
1. What ways can you say hello? Say good-bye?
2. How can you “make a good impression” so others will like you? Give some tips.
When do you shake hands with clients? How do you shake hands?
What topics can you discuss when “making small talk”
Task:
You are meeting guests who just arrived in the hotel lobby. Act out a conversation, introducing yourself and the guests to your manager. Tell the guests what to do. Perform for the class.
Greetings At The Airport
Are you ____________________?
Yes, you must be _____________. It's nice to finally meet you in person.
Thank you for picking me up.
You're welcome. We're happy to have you here.