The tourism manager

The tourism manager who works in a tourist company usually runs some tourist business. He supervises all kinds of operations in a tourist company. He also supervises the tourist company staff.

The tourism manager plans the tourist business, he provides tour operations, developing of new tourist products, and obtaining profits. He is in charge of the results.

The tourism manager decides on development and promotion of new tour packages, advertising and sales. One of his duties is to decide on prices and discounts.

The tourism manager is responsible for hiring the employees and their work. He selects them and provides their training,

Sometimes the tourism manager is just the head of some department in a large tourist company: a sales department, a marketing department, or a public relation department. In this case he reports to the general manager.

2.Answer the following questions:

1. Where does the tourism manager work?

2. What does he supervise?

3. What are his main duties and functions?

4. What is he in charge of?

5. What does he decide on?

6. How does the tourism managers hire employees?

7. What is he responsible for?

8. What does the head of a department in a large tourist company do?

3. Fill in the blanks:

a retailer a commission the animator promotion

suppliers the social director carriers a wholesaler

the tour operator destination the tourism manager

the tour guide the travel agent sightseeing entertainment

1. ...supervises all operations in a tourist company and its staff.

2. … handles tour groups.

3. … sells tour packages and separate services to customers.

4. ….. provides entertainment for holiday-makers.

5. …. develops tour packages.

6. The tour guide knows all sights in the ….

7. The tourism manager decides on … and advertising of new tours.

8. The tour operator pays ….to travel agents.

9. The tour guide conducts ….tours.

10. The animator arranges and conducts ……programmes.

11. The travel agent is ….

12. The tour operator is ….

13. The chief animator is also called …..

14. The tour operator works with … , hotels, museums and other ..

4. Make up interrogative and negative sentences:

1. These people are our tourists.

2. This travel agent gets a commission.

5. Make up alternative questions:

1. Animators conduct entertainment programmes for children.

2. They are easy-going people.

6. Make up tail-questions:

1. The tourism manager reports to the general manager.

2. You are not in tourism business.

7. Make up special questions:

1. This tour operator pays us a 10 per cent commission. (Who, What)

2. They are our new suppliers. (Who, What)

8. Open the brackets putting the verb into Present Simple:

1. The chief animator (to supervise) the staff of animators?

2. How tour operators (to sell) their tour packages?

3. Travel agents (not to develop) tour packages.

4. Your travel agency (to sell) separate services? - Yes, it (to do). But we (not to offer) car rentals.

5. Your travel consultant (to be) in the office? - No, he (not to be) in. He (to be) away on business.

9.Insert the appropriate word in the sentences:

1. All ....... perform the major functions in the tourist business.

a. manage b. managing

c. managed d. managers

2. He knows well the functions of .......

a. directing b. directory

c. direction d directors

3. The tourism manager ..... all kinds of operations in a tourist industry.

a. supervise b. supervising

c. supervises d. Supervisor

4. The tourism manager ........ the tourism business.

a. plan b. planner

c. planning d. plans

5. He decides on .......... of new tour packages.

a. develops b. develops

c. develop d. development

6. ............ may be required on contracts with suppliers.

a. negotiator b. negotiate

c. negotiates d. negotiating

7. The tourism manager is responsible for ....... the employees and their work.

a. hired b hire.

c. hiring d. hires

8. In a large tourist company he ........ to the general manager.

a. reported b. reports

c. reporter d. Reporting

VARIANT 4

1.Translate the text: