2.Answer the questions in writing:

1. What does the tour operator do?

2. Where does he work?

3. What does the tour package include?

4. What are the companies the tour operator works with?

5. How does the tour operator market the tours?

6. Where does he advertise them?

7. In what way does he sell tours?

8. What does a wholesaler mean?

9. Who is the main producer in the tourism industry?

3. Fill in the blanks:

a retailer a commission the animator promotion

suppliers the social director carriers a wholesaler

the tour operator destination the tourism manager

the tour guide the travel agent sightseeings entertainment

1. ...supervises all operations in a tourist company and its staff.

2. … handles tour groups.

3. … sells tour packages and separate services to customers.

4. ….. provides entertainment for holiday-makers.

5. …. develops tour packages.

6. The tour guide knows all sights in the ….

7. The tourism manager decides on … and advertising of new tours.

8. The tour operator pays ….to travel agents.

9. The tour guide conducts ….tours.

10. The animator arranges and conducts ……programmes.

11. The travel agent is ….

12. The tour operator is ….

13. The chief animator is also called …..

14. The tour operator works with … , hotels, museums and other ..

4. Make up interrogative and negative sentences:

1.I know all the sights in our destination.

2. It is late to change the tour.

5. Make up alternative questions:

1. Travel agents sell tours retail.

2. The animator dances well.

6. Make up tail-questions:

1. The tour operator is a wholesaler.

2. Tour packages include transportation.

7. Make up special questions:

1.She is a knowladgable tour guide. (Who, What, What kind of…))

2. They arrange entertainment programmes because they are animators. (What, Why)

8. Open the brackets

1. Your travel agency (to sell) separate services? - Yes, it (to do). But we (not to offer) car rentals.

2. Where you (to find) your customers?

3. Your travel consultant (to be) in the office? - No, he (not to be) in. He (to be) away on business.

4. Her friends (to be) guides or interpreters?

5. Her friends (to work) or (to study)?

9. Insert the appropriate word in the sentences:

1. All ....... perform the major functions in the tourist business.

a. manage b. managing

c. managed d. managers

2. He knows well the functions of .......

a. directing b. directory

c. direction d directors

3. The tourism manager ..... all kinds of operations in a tourist industry.

a. supervise b. supervising

c. supervises d. Supervisor

4. The tourism manager ........ the tourism business.

a. plan b. planner

c. planning d. plans

5. He decides on .......... of new tour packages.

a. develops b. develops

c. develop d. development

6. ............ may be required on contracts with suppliers.

a. negotiator b. negotiate

c. negotiates d. negotiating

7. The tourism manager is responsible for ....... the employees and their work.

a. hired b hire.

c. hiring d. hires

8. In a large tourist company he ........ to the general manager.

a. reported b. reports

c. reporter d. Reporting