3. At a Hotel. Topical Phrases.

I'd like to stay at a quiet inexpensive hotel not far from the center.

I would like to stay at a large modern hotel downtown (в центре).

I'd like to reserve a single room for six days starting on May sixth.

We'll have a non-smoking single room available on May sixth.

I'd like a room with a bed for a child.

I'd like a room facing the park / overlooking the river. I'd like a room with a view of the lake.

What is the rate for a single room? - It's $70 a night plus tax.

When is breakfast served? - Breakfast is served from 7:00 to 10:00.

Can I get Internet access in the hotel? Where can I send a fax? Is there a business center in the hotel?

Does the hotel have any facilities for children?

What facilities (услуги, возможности, оборудование) for the handicapped does the hotel have?

Are pets allowed in the hotel?

Can you give me a wake-up call at 7:00 a.m., please?

Could you call a taxi for me, please?

Could you reserve a table for dinner for me, please? I'd like a table for four people for 7:00 p.m.

Could you send breakfast to Room 465, please? I'd like orange juice, hot rolls with butter and honey, and black coffee.

Prepare my bill, please. I'm leaving tomorrow morning.

What is the hotel's check-out time? - Check-out time is 12:00 noon.

Hotel Dialogues

Checking in at the hotel (Front desk / Reception desk)

• Hello! My name is Anton Ross. I have a reservation for a single room. I'd like to check in.

• Yes, Mr. Ross. How many nights are you going to stay?

• Six nights. I'm going to leave on May twelfth.

• Do you have a credit card?

• Here it is.

• Please fill out the registration form.

• Here you are.

• Here's your key. Room 735 on the seventh floor. Enjoy your stay.

• Thank you.

If you don't have a reservation

• Hello! Do you have any vacancies? I need a single room for three days.

• I'm afraid we don't have any vacancies. / I'm sorry. We are fully booked.

• Is there another hotel near here that might have vacant rooms?

• Try the Oak Hotel across the street. They might be able to offer something.

• Hello! I need a single room for three days.

• Do you have a reservation?

• I'm afraid I don't.

• Let me check whether we have any vacancies. We don't have any single rooms today, but there's a double room available.

• What is the daily rate for a double room?

• It's $98 per night plus tax.

• Is breakfast included?

• Yes, it is.

• Can I see the room?

• Certainly. The bellboy / bellhop / bellman will show you the room.

• All right, I'll take this room.

• Do you have a credit card?

• I'll pay cash.

• Then you have to pay in advance.

• All right.

Making Reservations

Receptionist: Good morning. Welcome to The Grand Woodward Hotel.

Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?

R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?

C: The 24th.

R: How long will you be staying?

C: I'll be staying for two nights.

R: How many people is the reservation for?

C: There will be two of us.

R: And would you like a room with twin beds or a double bed?

C: A double bed, please.

R: Great. And would you prefer to have a room with a view of the ocean?

C: If that type of room is available, I would love to have an ocean view. What's the rate for the room?

R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?

C: Charles Hannighan.

R: Could you spell your last name for me, please?

C: Sure. H-A-N-N-I-G-H-A-N

R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?

C: Visa. The number is 987654321.

R: And what is the name of the cardholder?

C: Charles H. Hannighan.

R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.

C: Great, thank you so much.

R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

Checking-In

Hotel: Good afternoon. Welcome to the Grand Woodward Hotel. How may I help you?

Guest: I have a reservation for today. It's under the name of Hannighan.

Hotel: Can you please spell that for me, sir?

Guest: Sure. H-A-N-N-I-G-H-A-N.

Hotel: Yes, Mr. Hannighan, we've reserved a double room for you with overlooking the ocean for two nights. Is that correct?

Guest: Yes, it is.

Hotel: Excellent. We already have your credit card information on file. If you'll just sign the receipt along the bottom, please.

Guest: Whoa! Five hundred and ninety dollars a night!

Hotel: Yes, sir. We are a five star hotel after all.

Guest: Well, fine. I'm here on business anyway, so at least I'm staying on the company's dime. What's included in this cost anyway?

Hotel: A full Continental buffet every morning, free airport shuttle service, and use of the hotel's safe are all included.

Guest: So what's not included in the price?

Hotel: Well, you will find a mini-bar in your room. Use of it will be charged to your account. Also, the hotel provides room service, at an additional charge of course.

Guest: Hmm. Ok, so what room am I in?

Hotel: Room 487. Here is your key. To get to your room, take the elevator on the right up to the fourth floor. Turn left once you exit the elevator and your room will be on the left hand side. A bellboy will bring your bags up shortly.

Guest: Great. Thanks.

Hotel: Should you have any questions or requests, please dial 'O' from your room. Also, there is internet available in the lobby 24 hours a day.

Guest: Ok, and what time is check-out?

Hotel: At midday, sir.

Guest: Ok, thanks.

Hotel: My pleasure, sir. Have a wonderful stay at the Grand Woodward Hotel.

Arranging Accommodation

A: Kings Hotel.

B: Good afternoon. My name is John Stevens. I’m just arranging accommodation for a number of foreign businessmen who are coming here next month. I wonder if you could tell me what facilities your hotel has to offer.

A: Yes, certainly. Well, as you probably know, we are not in town. In fact it’s eight miles from the hotel to town. The hotel is set in its own grounds and the surrounding countryside is very beautiful and very peaceful. So your guests would certainly be assured of a quiet and restful stay.

B: And how about a restaurant?

A: Yes, we have a large restaurant which caters both for residents and non – residents. It tends to be quite full around this time of year, but residents, of course, get priority.

B: Uh – huh.

A: We also have two bars – one of which is exclusively for residents.

B: How about evening entertainment? Any dances?

A: No, I’m afraid we don’t hold them anymore. We used to, but now people prefer to go into town for a night out.

B: I see. And what about a swimming pool or a sauna?

A: Yes, we’ve recently had a sauna installed and it is extremely popular with our guests.

B: And a swimming pool?

A: No, not yet, unfortunately.

B: Well, thanks very much for the information. Bye.

A: Bye.