Task 1. Give English equivalents for the following words and word combinations. Make up your own sentences with them.

Мати доступ до комп’ютеру; миттєво доставлені повідомлення; переваги та недоліки; нові канали зв’язку; вище керівництво; одночасно; для співробітництва; стирати повідомлення; неправильне написання; негайний зворотній зв’язок; бути схильним; особиста розмова; екран комп’ютера; створити скрутну ситуацію; ви самі повинні вирішувати; офіційні та неофіційні повідомлення; зберігати у файлі; сервер; заповнювати; бути точним і стислим; одержувач інформації; установити зв’язок; зловживання системою; претендент на посаду; бути розчарованим.

Task 2. Remember the guidelines for writing e-mail.

When you write E-mail messages, follow these simple guidelines:

1. Organize each message the same way you would a paper document of the same length.

2. Avoid using fancy formatting italics, boldface tab spacing, and so forth.

The recipient of your message may not have the same E-mail system as you do, and the formatting will get lost in the transmission of the document.

3. Check you message for spelling and grammar before you send it.

4. Don’t write in all capital letters

MESSAGES IN ALL CAPS ARE HARD TO READ AND GIVE THE IMPRESSION OF SHOUTING AT THE RECIPIENT.

5. Consider the ethics of using E-mail.

Don’t forward confidential correspondence without getting the author’s permission.

6. Use your company’s E-mail system only for professional business.

Don’t use it for private communication. It costs your company money, and the messages may also be intercepted.

Most E-mail messages should be kept short. Although there are no length restrictions, it’s hard to read long messages on screen, and your recipients will probably have to take time to print the message in order to read it carefully. Longer correspondence should be sent by fax or through the regular postal system.

Task 3. Answer the comprehension questions on the text.

1. What kind of messages can be sent through the electronic mail?

2. What are the services that can link you to the global network?

3. Are there any advantages in sending messages by E-mail?

4. Do you agree that E-mail is extremely useful for collaborative efforts? (Express your point of view).

5. What can project a negative image?

6. In what cases can electronic communication be slow? What is the way out?

7. What other disadvantages of E-mail can you name?

8. Is there any difference between face-to-face conversation and E-mail messages?

9. What parts do you need to fill in if you send a message on line?

10. Is it advisable to send long messages by E-mail? If not why?

Task 4. These words and expressions are often used while working with e-mail

1. Study their definitions

online		connected to other computers by modem
attachment		separate document sent with e-mail message
Internet service provider		company that sells Internet service
to redirect		to send to a different recipient
to diagnose		the act of examining something to determine the problem
to get through to		to establish a connection
undeliverable		not able to be delivered
to take away		to decrease
multiple addresses		more than one recipient
to personalize		to make personal
connection		two computers communicating with each other
to insert		to add text to existing document
to bounce back		to return to sender
to forward		to send message from one computer to another
inaccessible		not easily accessed

b) Work in pairs. Check up how well you have learnt the words and their definitions. Make use of the following patterns.

1. What do you understand by the term “to bounce back”?

2. What is the definition of the word “attachment”?

3. What does the word "online" mean?