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Task 2. Analyse the two memo messages given above (Example 1, Example 2). Define whether these memos are direct or indirect. Task 3. These words and word–combinations are useful working with memos

  1. Study their definitions

to distribute

to hand out

to introduce

to present a new person or element

policy

plan

to outline

to give basic information

to cut back on

to reduce

request

something asked for

to mention

to refer to

to submit

to present for consideration

procedure

process

formal

following a set and proper procedure

to help out

to assist

interoffice

within the office

strict

rigid with rules

guidelines

steps to follow

  1. Work in pairs. Check up how well you have learnt the words and their definitions. Make use of the following patterns.

    1. What does the word “strict” mean?

    2. Can you give the definition of the word-combination “to cut back on”?

    3. What do you understand by the term “to help out”?

    4. What does definition “to present for consideration” mean?

Task 4. Dramatize the following dialogues paying special attention to the italicized words.

Conversation One.

Mr. Foster:

Would you please distribute this interoffice memo, which introduces a new office policy?

Mr. Malone:

Sure, glad to help out.

Mr. Foster:

Thanks. The finance department is trying to cut back on expenses. This memo explains new guidelines for reducing office expenses.

Conversation Two.

Mr. Malone:

Look at this memo from the personnel department outlining procedures for vacation policy.

Mr. William:

Oh, no. Talk about strict guidelines, and I just put in a request for two weeks.

Mr. M.:

Guess you’ll be the first example of an employee using an incorrect procedure.

Mr. W.:

Well, no one mentioned the new policy when I submitted the request for time off.

Task 5. Read and translate the text “Short talk” and make up a dialogue based on it.

Short Talk:

Mr. Williams, I received your formal request for vacation and noticed that you didn’t get proper approval. As you know, we have introduced a new system in order to improve productivity and be fair to all employees. The procedures are clearly and concisely outlined in yesterday’s memo. Did you read it? Should I explain the new procedure to you? Please submit your request again, and get the proper signatures this time. Thank you.

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