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How to write a business letter

The letter heading gives all necessary ... about the firm. It is usually ... on the paper. If unheaded paper is used, the address ... the name of the sender is typed on the ... hand side. The address of the person receiving the letter is typed on the ... against the margin. When a letter is written to a man, the form “...” is used. To a married woman we write “...”, but “...” is used both for married and unmarried woman. The attention line is typed ... the salutation. If you don’t know the name of the person you are writing to, begin your letter with “...”, if it is a man, or “...”, if it is a woman. Use “...” or “...” when writing to a firm/ company. In business letters the sentences and paragraphs should be kept ... because it is much easier to read such a letter. The letter usually consists of 3 ... . In the first, a writer should refer to ... correspondence confirming the receipt of a letter. In the second, a stating of ... should follow. The first and the last ... should concern the future ... suggested by the writer of the letter. The letters should be always signed by ... and in ... Since many signatures are illegible it is good practice to … the name of the signer and to place his signature … it.

TASK 10. Write a letter for each of the following situations:

  1. You work for Whitely Bros, and wish to place an order with Heartfelt Corp, for delivery of 500 steel rods. Reference No 5341, no later than the end of April. State that you are happy to pay by bank transfer or cheque, whichever is preferred. Ask for confirmation of the order and the terms of payment.

  1. You are John Davies, of Surrey Corp, in Chicago  need to answer the letter, giving itinerary details and information.

  1. You are Pierre Chaumont and have to write to your Sales Representative who is at present in Spain in order to contact future clients. Ask him to cut short his trip and return to the Paris office as soon as possible. Apologize, but explain that it concerns the possibility of a large order from a new customer.

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