Практичне заняття № 16 в готелі. Бесіда з адміністратором про розміщення в готелі.

ARRIVAL. AT THE RECEPTION

-Good afternoon.

- Good afternoon Madame. How can I help you?

- I would like a double room with a bathroom.

- Wait a moment, please. Yes, we may offer you a room like that.

- I also would like it to be on the first floor.

- Hmm, unfortunately there are no vacancies on the first floor. But I suggest that you take the one on the second floor, at the back, whose windows overlook the mountains.

- That sounds fine. Is there a balcony in this room?

-Yes, of course.

- Will I have any noisy neighbors?

-No, there lives only one older couple in a room next to yours.

- Is there the air condition in my room?

- Of course. Moreover there is a telephone, radio and a TV set.

- How long is the room service available?

- All day and night. But you can order a hot meal only till 11 PM. And breakfast is included in the price.

- That sounds great.

- Can I ask, who are you saying with at the hotel?

- I am staying all by myself, but I like much space that is why I take double room.

- Yes, of course.

-How much will it cost?

-It is 60 pounds per night.

- Fine. May I go and see my room then?

-Yes, Mike will show you the way.

AFTER FEW MINUTES

- Well, the room is really nice and seems comfortable. I will stay there.

- Fine. Could you fill in the registration form?

- Sure.

- And I would like to see our IC or passport.

- Of course. Is it necessary to write my phone number in the form? I don't like giving it to anyone.

- If you don't, it makes no problem.

- And what is my room's number?

- It is 10. Here is the kea.

- And what about my car? Where is the parking?

- The porter may take you to the garage. He will bring the keas back and tell you, where the car stands.

- Fine. And what about my bags?

- Mike will take it to the room.

- Could you call me at 6:30 in the morning? I need to wake up and I always have problems with that.

- Of course. Do you expect any guests tonight?

- No I don't. Could I have breakfast delivered to my room?

- Sure. At what time?

- A quarter after seven.

- Ok. If you needed anything more, please call me.

- I will. Oh, and where is the swimming pool and sauna?

- It is in the basement. There is also a cocktail bar.

-And where can I find Internet café?

- It is on the first floor, just under your room.

- Ok. Only one more thing- I want to order a bottle of champagne.

- The room service will bring it to you in 5 minutes.

- Thank you very much

- You are welcome.

4 DAYS LATER

-Good evening.

-Good evening Mrs. Stone. What can I do for you?

-I want to send a fax for the number 422-35-78 in Krakow, Poland.

- Sure. Oh, and there is a message for you.

- Really? What is it?

- Mr. Smith called and said that he will be waiting for you in lunch time at the café in our hotel.

- Oh, that is nice. Thank you.

10 DAYS LATER

- Hello Mrs. Stone. Are you leaving today?

- Yes I am. I want to ask, how much will I have to pay for the hotel and all services?

- One moment, please. It all makes 1000 pounds.

-Oh, that is quite much. And I didn't have hot water for one night.

- Oh, yes, I remember that. That will be 50 pounds less.

- And the swimming pool was closed for whole three days.

-Well, we could do nothing about it. The pump broke down and it takes much time to repair it.

- But the hotel's headmaster said that the guests will pay less because of that.

- Wait a moment… Oh, yes, I am sorry I forgot about that. So all in al you are to pay 800 pounds.

- Ok. Do you accept credit cards and checks?

- Yes. How are you going to pay then?

- With the card. Here it is.

- Yes. Can you sign this receipt, please?

- Yes. And could you order a taxi for me?

- Sure. What time are you going to leave?

- In one hour. I am almost ready and my plane takes off at 4 PM.

- Ok. I will call the taxi. And may I ask you, where are you going now?

- Oh, I am going to visit my friend in California. I am quite nervous about the flight, because it is going to be very long and tiring.

- So don't forget to take a hot bathe before you leave.

- I will, thank you.

- And remember- anytime you visit Manchester, you are welcome to our hotel

- Thank you very much. I really enjoyed staying here.

- Thank you too. And good bye.

- Bye.