- •I think and say
- •II read and talk
- •1 Read the words and their translation, memorize them.
- •2 Read and translate word combinations.
- •3 Read the text about business management, its history and development.
- •Information technology management.
- •1 Strategic (top-level managers)
- •2 Tactical ( middle-level managers)
- •3 Operational ( low-level managers)
- •4 Mark the following statements true or false.
- •5 Answer the questions.
- •III check and improve your vocabulary skills
- •1 Guess the words by their definitions:
- •2 Complete the sentences with the following words:
- •3 Complete the sentences.
- •4 Fill in proper prepositions.
- •5 Translate into English
- •Iy it is interesting to know
- •1 Read the text about the Semco company and the way they manage their employees.
- •2 Decide if these statements are true or false.
- •3 To go with the topic further, read information about St.Luke’s advertising agency.
- •2 Complete the sentences with the infinitive construction.
- •3 Use a proper infinitive to complete the sentences below.
- •1 Speak about
- •2 Answer the questions.
- •3 Comment on business quotations from Bill Gates
- •1 Read the calls below.
- •2 Look at the phrases below and decide which person may say each one – Caller, Switchboard or Receiver.
- •3 Match the words and phrases 1-10 with similar meanings a-j.
- •4 Role-play the conversation.
4 Role-play the conversation.
Answer the phone. Say who you are.
Say who you are. Ask to speak to Mrs Smith.
Say she is not available. Offer to take a message.
Ask when she is available.
Not till Monday. Offer to take a message.
Say when you’d like her to call you back.
Ask for the caller’s number and extension.
Give your number and extension.
Ask the caller to spell his/her name.
Spell your name and company name.
Check that you have all the information down correctly.
Listen carefully, correct mistakes, say goodbye.
YIII HAVE FUN
Enjoy reading the jokes below.
1
“Christmas,” was explained by someone, “is the time of year when bosses throw their dogs a bonus.”
2
Employee – “Sir, can you let me off tomorrow afternoon to go Christmas shopping with my wife?”
Employer – “Certainly not! We are too busy!”
Employee – “Thank you, sir. You are very kind!”
3
Boss – “You are twenty minutes late again. Don’t you know we start work at this office?”
New employee – “No, sir, they are always at it when I get here.”
4
A notice on the door of an office:
“If you haven’t anything to do, don’t do it here.”
5
Employee - “I have been here 10 years doing three men’s work for one man’s pay. Now I want a raise.”
Employer – “I can’t give you a raise but if you tell me who the other men are, I’ll discharge them.”
6
“My brother is working with 5000 men under him.”
“Where?”
“Mowing lawns in a cemetery.”
7
The foreman looked the applicant for work up and down.
“Are you a mechanic?” he asked.
“No, sir,” was the answer, “I am a McCarthy.”